Sandman Signature London Gatwick Hotel

Hotels
Sandman Hotel Group
8.3 (3912 reviews)
Tinsley Lane South, Three Bridges , Crawley , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
7.55
Room could be cleaner based on various feedback.
Service
9.05
Staff were helpful and professional, contributing greatly to the overall experience.
Location
8.55
Great location near airport, convenient for travelers.
Room Quality
8.55
Rooms are exceptional with comfortable beds and good quality furniture.
Amenities
8.55
Good amenities including a pool and gym.
Value for Money
8.05
Decent value, though parking fees could be included in the room rate.
Food and Beverage
7.55
Breakfast quality was poor in some instances, though dinner options were delicious.
Overall Experience
8.55
Overall a very good experience, but minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Convenient Location near London Gatwick Airport
Located just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel offers easy access to both the airport and central London. Guests can enjoy free Wi-Fi and a discounted taxi service to the airport terminals.

Comfortable Rooms and Meeting Facilities
The hotel boasts 151 bedrooms with air conditioning, en-suite bathrooms, and modern amenities. With 12 meeting rooms available, including a large capacity room for up to 200 people, the hotel is ideal for business travelers.

Dining Options and Leisure Facilities
Guests can indulge in contemporary cuisine at the Brasserie Restaurant or unwind at the Club Bar. The hotel also features an on-site gym, pool, and steam room for relaxation after a long day of travel or meetings.

Book your stay at Sandman Signature London Gatwick Hotel for a convenient and comfortable experience.

Important information:

Please note: For non-refundable/advance purchase reservations, the credit card used for the purchase must be presented at check in. Please note the parking costs 12 GBP only on an overnight basis. All requests for long term parking of 2 or more days must be booked on a long term parking package and is subject to availability. There is a 7 day cancellation policy for the parking. Disabled car parking is also chargeable and preferably requested prior to arrival.

Please note: Childs breakfast costs GBP 6.50 which is payable on arrival.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for 1 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted

Please note: The swimming pool may be closed for maintenance/cleaning and private events, please enquire with the front desk for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.3
Based on 3912 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
H
Håvard Lindheim family_with_children no
9
If you need a base for explorations in Kent - or elsewhere - in the Gatwick area, look no further!
Pros:

Four-person family arriving at Gatwick and needing a base for roadtripping in Kent. For our needs, the location was perfect; both the distance from the airport and the easy access to the motorways we needed. We have little impression of the surroundings, the hotel itself was very adequate. Great room, helpful staff. Enjoyed the breakfast. Understanding bar crew that let me finish watching the World Cup game in extra time, even though they were really closing.

Cons:

After I entered Sandman, I slept with one eye open, gripping my pillow tight.

Neither of us liked Marmite.

(None of the above is really the hotel's fault.)

2026-07-18 via Nuitee
D
David solo_traveller ie
3
Sandman Gatwick
Pros:

The staff were the best thing about the place. Hard working and tried to please

Cons:

The entrance was where it needs attention. The breakfast was weak to put it mildly. Food was over priced and of a poor standard. I reckon the air fryer was flat out. The bar closes at 11 so if you want a night cap you're sitting foye

2026-07-18 via Nuitee
C
Christopher couple gb
5
it was ok for the purpose of our journey
Pros:

breakfast was good with a good amount of choice

Cons:

restaurant and bar food very poor choice

2026-07-18 via Nuitee
M
Michael couple gb
10
Fantastic
Pros:

Love this hotel

Cons:

Drinks a bit on the dear side

2026-07-17 via Nuitee
K
Kim solo_traveller gb
8
Typical airport hotel but further out than expected
Pros:

Fine for one nights stay close to the airport. Food was average.

Cons:

The aircon was loud. No shuttle to the airport.

2026-07-17 via Nuitee
T
Tomas couple gb
8
2026-07-16 via Nuitee
N
nicole extended_group us
10
Convenience to airport also had a fine restaurant and bar.
Pros:

Family room with 3 beds.

Cons:

Nothing

2026-07-15 via Nuitee
S
Sheryl extended_group gb
10
Pros:

Lovely room

Cons:

None

2026-07-15 via Nuitee
N
Navjot family_with_children au
1
2026-07-15 via Nuitee
M
Michael couple gb
10
Fantastic
Pros:

Always a good hotel

Cons:

Nothing

2026-07-15 via Nuitee
T
Tompkins solo_traveller gb
10
Pros:

All of it

2026-07-14 via Nuitee
N
Naroa solo_traveller es
10
2026-07-14 via Nuitee
V
Vanessa family_with_children gb
8
Great stay for getting to Gatwick airport
Pros:

Friendly reception
Good quality rooms
Pool
Food

Cons:

Wasn’t there long enough

2026-07-14 via Nuitee
E
Emma couple gb
10
2026-07-13 via Nuitee
E
Elizabeth solo_traveller gb
9
Pros:

The staff were particularly attentive. The room was clean and comfortable. The facilities were great with the pool and sauna being an added bonus

2026-07-13 via Nuitee
R
Ray couple gb
7
Nice hotel, but some shortcomings in service
Pros:

Good location and good food and drink

Cons:

Stayed for 2 nights - had to ask to be moved as room we were in was very noisy (very loud fridge and droning aircon/kitchen extractor fans nearby). We were initially told we couldn’t move because the hotel was full, but when they realised we were not just there for one night, as if by magic another room suddenly became free ! Other concerns related to the food and drink and the bar - on our first night, my wife ordered a buttermilk chicken burger - it was ok, but looked more like breaded chicken - which was confirmed the following day when we saw someone else order the same meal, and get something which looked completely different to what she’d had the day before. On the second night, the bar was busy (due to the England match), but we were given no warning that food orders were running late (45+ minutes for a portion of chips and some chicken wings seemed excessive, and no apology was given. We also found it bizarre that virtually every table in the bar had been reserved- even to the extent that bits of till receipt had been stuck to the bar to reserve bar stools as well !! We were initially told that we’d have to order room service (at extra cost !) if we couldn’t find a table ! Luckily we managed to find 2 spare seats in a corner, but we weren’t impressed with the wait time and seeming lack of concern of the staff

2026-07-13 via Nuitee
A
andy solo_traveller gb
10
2026-07-12 via Nuitee
S
Sam couple gb
10
2026-07-12 via Nuitee
S
Silion solo_traveller ca
9
Pros:

La propreté de la chambre , le confort , la tranquilité du lieu et de la chambre.

Cons:

L' inflexibilité sur l' heure du check in.Arrivé après un ling vol vers midi, j' ai dû attendre 15h pour rentrer.J' etais épuisé et j' aurais eu besoin d' un peu d' empathie , car c' etait tres evident que j' etais épuisée.D' ailleurs j' ai fait une malaise dans la rue et heureusement un passant m' a aidéavec une bouteille d' eau et en appelant un taxi.Tout ca aurait pu être évité avec un peu plus de compassion et gentillesse de la part du personnel.

2026-07-12 via Nuitee
L
Leah family_with_children ca
9
2026-07-11 via Nuitee