Sandman Signature London Gatwick Hotel

Hotels
Sandman Hotel Group
8.3 (3988 reviews)
Tinsley Lane South, Three Bridges , Crawley , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
7.55
Room could be cleaner based on various feedback.
Service
9.05
Staff were helpful and professional, contributing greatly to the overall experience.
Location
8.55
Great location near airport, convenient for travelers.
Room Quality
8.55
Rooms are exceptional with comfortable beds and good quality furniture.
Amenities
8.55
Good amenities including a pool and gym.
Value for Money
8.05
Decent value, though parking fees could be included in the room rate.
Food and Beverage
7.55
Breakfast quality was poor in some instances, though dinner options were delicious.
Overall Experience
8.55
Overall a very good experience, but minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Convenient Location near London Gatwick Airport
Located just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel offers easy access to both the airport and central London. Guests can enjoy free Wi-Fi and a discounted taxi service to the airport terminals.

Comfortable Rooms and Meeting Facilities
The hotel boasts 151 bedrooms with air conditioning, en-suite bathrooms, and modern amenities. With 12 meeting rooms available, including a large capacity room for up to 200 people, the hotel is ideal for business travelers.

Dining Options and Leisure Facilities
Guests can indulge in contemporary cuisine at the Brasserie Restaurant or unwind at the Club Bar. The hotel also features an on-site gym, pool, and steam room for relaxation after a long day of travel or meetings.

Book your stay at Sandman Signature London Gatwick Hotel for a convenient and comfortable experience.

Important information:

Please note: For non-refundable/advance purchase reservations, the credit card used for the purchase must be presented at check in. Please note the parking costs 12 GBP only on an overnight basis. All requests for long term parking of 2 or more days must be booked on a long term parking package and is subject to availability. There is a 7 day cancellation policy for the parking. Disabled car parking is also chargeable and preferably requested prior to arrival.

Please note: Childs breakfast costs GBP 6.50 which is payable on arrival.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for 1 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted

Please note: The swimming pool may be closed for maintenance/cleaning and private events, please enquire with the front desk for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.3
Based on 3988 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
J
Jieun family_with_children gb
10
2026-08-15 via Nuitee
S
Sarah jane family_with_children gb
10
2026-08-15 via Nuitee
K
Krysta family_with_children gb
10
2026-08-15 via Nuitee
J
Jess extended_group gb
10
2026-08-15 via Nuitee
E
Emma solo_traveller gb
8
Stop off
Pros:

Lobby coffee machine

Cons:

Steam room out of action, unhelpful with booking issue.

2026-08-15 via Nuitee
A
ajay family_with_children gb
8
2026-08-14 via Nuitee
M
Marco solo_traveller nl
8
2026-08-14 via Nuitee
S
Shaun couple gb
7
2026-08-14 via Nuitee
E
Emma solo_traveller gb
7
En route stop off
Pros:

Location near to where I needed. Room was spacious. Drinks machine in the lobby.

Cons:

The £12.00 charge for parking. The steam room being out of action- I would have stayed elsewhere as steam and sauna is a must after a swim. Booking.com double charged me and it would have been just as simple for the hotel to cancel a room once I realised it had happened, but hotels customer service explained 'it's a Booking.com problem' and not 'us' issue. This had to be reexplained on checking in which of course is a sore point when you have just been double charged for a trip which was last minute for a family emergency. The evidence needed to claim back the money is a right palaver.

2026-08-12 via Nuitee
R
Robbie family_with_children ie
7
Nice and relaxing
Pros:

Swimming pool is great

Cons:

Not much around like shops , pubs , restaurants etc

2026-08-12 via Nuitee
R
Rojgar family_with_children gb
5
Very dated hotel in I need of renovation
Pros:

Location of the hotel is best for Gatwick airport
Our room had a view of the sunset on the fifth floor
You can see planes taking off from the high floors

Cons:

It’s very dated and old
Swimming Poole changing room only has one shower and lockers has no keys
Steam room was out of order
no jacuzzi
Swimming Poole is very small
Water pressure in the room is very low
Windows are all misted up and dirty

2026-08-12 via Nuitee
K
Ketan couple in
9
2026-08-12 via Nuitee
V
Vivek couple in
5
2026-08-12 via Nuitee
K
Kevin solo_traveller gb
8
pleasant stay and met my needs for a business trip.
Pros:

good hotel, room and location.
met my needs.
good that it had small gym, pool and steam room.
staff were friendly and helpful.

Cons:

Speed of service from ordering to receiving food could have been better.

2026-08-11 via Nuitee
C
Christine solo_traveller gb
8
Would definitely stay again
Pros:

The room was large, comfortable, and dog friendly. When we arrived there was even a dog bed, bowl and some treats waiting, which was a really lovely touch, and staff were very friendly to him. They don't allow dogs in the bar, but the room is so large we didn't mind and I don't think he did either! There are parks a short drive away to give him a good run around too. I couldn't think of anything else the room could need - the bed was comfortable and clean, there was a comfortable sofa, and it was quiet even when other guests were leaving. It had a fridge, and even a microwave, USB charging sockets right by the bed for phones and the air con was a godsend in this weather.

Cons:

The gym is very small and very basic, but we managed to get half an hour in. The food was good in the evening, but I don't think I would stay for breakfast again, they charge a lot for what is a buffet.

2026-08-10 via Nuitee
N
Nicholas solo_traveller gb
9
Great find
Pros:

Bar staff excellent. Chicken wings fantastic. Pool really good

Cons:

No shower for pool. Post steam room everybody jumps in pool dirty
Lobby background music was far too loud like a disco

2026-08-10 via Nuitee
T
Taha family_with_children gb
10
Pros:

Everything

Cons:

Nothing

2026-08-10 via Nuitee
J
John solo_traveller ie
10
Pros:

Everything

Cons:

Nothing

2026-08-10 via Nuitee
S
Sacha family_with_children gb
10
Lovely hotel but expensive to get to if you're travelling by taxi
Pros:

Breakfast was lovely, would've been nice to have more than just a single pot of coffee at breakfast option, a latte etc

Cons:

Extortionate taxi fares to get to the hotel, £10 a mile (minus the Gatwick charge that's still £20 for a little over 3 miles which gives London prices a run for their money, the £50 in taxis would've allowed for a more expensive hotel at the airport.

2026-08-09 via Nuitee
E
Emma couple gb
8
A great couple of nights, would stay again!
Pros:

Great location for our stay.

Cons:

Surprised that there was no bottled water in the rooms during a heatwave and the air con although great, was noisy. Staff were helpful and very pleasant. Liquid soap in the bathrooms for handwashing would have been better than soap.

2026-08-09 via Nuitee