Sandman Signature London Gatwick Hotel

Hotels
Sandman Hotel Group
8.3 (3644 reviews)
Tinsley Lane South, Three Bridges , Crawley , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
7.55
Room could be cleaner based on various feedback.
Service
9.05
Staff were helpful and professional, contributing greatly to the overall experience.
Location
8.55
Great location near airport, convenient for travelers.
Room Quality
8.55
Rooms are exceptional with comfortable beds and good quality furniture.
Amenities
8.55
Good amenities including a pool and gym.
Value for Money
8.05
Decent value, though parking fees could be included in the room rate.
Food and Beverage
7.55
Breakfast quality was poor in some instances, though dinner options were delicious.
Overall Experience
8.55
Overall a very good experience, but minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Convenient Location near London Gatwick Airport
Located just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel offers easy access to both the airport and central London. Guests can enjoy free Wi-Fi and a discounted taxi service to the airport terminals.

Comfortable Rooms and Meeting Facilities
The hotel boasts 151 bedrooms with air conditioning, en-suite bathrooms, and modern amenities. With 12 meeting rooms available, including a large capacity room for up to 200 people, the hotel is ideal for business travelers.

Dining Options and Leisure Facilities
Guests can indulge in contemporary cuisine at the Brasserie Restaurant or unwind at the Club Bar. The hotel also features an on-site gym, pool, and steam room for relaxation after a long day of travel or meetings.

Book your stay at Sandman Signature London Gatwick Hotel for a convenient and comfortable experience.

Important information:

Please note: For nonrefundable/advance purchase reservations, the credit card used for the purchase must be presented at check in. Please note the parking costs GBP 10 only on an overnight basis. All requests for long term parking of 2 or more days must be booked on a long term parking package and is subject to availability. There is a 7 day cancellation policy for the parking. Disabled car parking is also chargeable and preferably requested prior to arrival.

Please note: Childs breakfast costs GBP 5 which is payable on arrival.

Please note that the pool and fitness suite are open but due to covid restrictions guests need to book a slot on checkin.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a $1 CAD verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.3
Based on 3644 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
B
brian family_with_children gb
9
2026-04-18 via Nuitee
C
Charlotte solo_traveller ie
8
2026-04-18 via Nuitee
M
Michael couple gb
8
2026-04-16 via Nuitee
J
Jamie couple gb
10
2026-04-16 via Nuitee
S
Sharon solo_traveller ie
8
Good hotel, nice stay
Pros:

The staff were very helpful. The breakfast was lovely. The hotel was very clean. Good shower.

Cons:

The room was very warm. The air conditioning was quite noisy and didnt seem to make a big difference.

2026-04-16 via Nuitee
R
Robert family_with_children gb
3
Great location, front of house staff need training as let the venue down.
Pros:

Large and plentiful.

Cons:

The staff and their attitude. Albeit Sofia was brilliant.

2026-04-16 via Nuitee
A
Arriane family_with_children gb
7
Easy and convenient for a short stay
Pros:

Staff were incredibly friendly and helpful, booking was easy and location for us great. Access to the pool was ideal with a child and easy to use.

Cons:

Rooms were incredibly warm and unable to open windows, decor was quite dated in the rooms.

2026-04-16 via Nuitee
M
Manoli family_with_children gb
10
2026-04-14 via Nuitee
U
Ulrika solo_traveller gb
6
2026-04-14 via Nuitee
B
Bryan couple gb
10
2026-04-13 via Nuitee
M
Mark solo_traveller gb
6
OK but could have been so much better.
Pros:

The room size.

Cons:

Room was to hot, air conditioning was not working
There was no coffee in the restaurant and no Port!
Service charge on the restaurant bill, to much!

2026-04-13 via Nuitee
K
Kendall couple gb
10
Will use again
Pros:

Great hotel

Cons:

Quality of room, leisure facilities and breakfast

2026-04-13 via Nuitee
S
Stella solo_traveller gb
10
Pros:

Perfect for our overnight stay

2026-04-13 via Nuitee
M
Matt family_with_children gb
10
Good Value for money in the Gatwick Area
Pros:

Good value for money and decent facilities

Cons:

Nothing

2026-04-13 via Nuitee
R
Rodríguez Sánchez couple es
10
2026-04-12 via Nuitee
G
GARRET family_with_children gb
8
2026-04-12 via Nuitee
W
Warren couple gb
10
2026-04-12 via Nuitee
M
Magdalena solo_traveller gb
8
Helpful staff, great location, but give breakfast a miss
Pros:

An excellent value for money and great location for our purposes.
Reception staff exceptionally helpful and kind and helped me sort out a mistake I've made with me booking (totally my fault!).
Good sized room with adequate storage.
Beautiful reception/ground floor area.
Free coffee a great bonus!

Cons:

Poor/slow drainage in the bathroom.
Breakfast was really poor value for money - poor choice and not best quality. Coffee very much conference style (available from a thermos) - thankfully you can get a proper/good quality one from reception.

2026-04-11 via Nuitee
M
Muammar family_with_children ca
9
2026-04-11 via Nuitee
D
Debbie family_with_children gb
6
Not sure if I will stay here again
Pros:

- Swimming pool
-The location near the airport
- it is close to a local supermarket

Cons:

-The breakfast was dry especially the sausages and bacon
- The fact that you had to bring your cup to access the hot drinks machine
- The hot chocolate tasted like washed down cocoa water
- The water drain in the bathroom was dirty with visible hair
- The room was dusty
- There is really nothing for the kids to do

2026-04-10 via Nuitee