Sandman Signature London Gatwick Hotel

Hotels
•
Sandman Hotel Group
8.3 (3823 reviews)
Tinsley Lane South, Three Bridges , Crawley , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
7.55
Room could be cleaner based on various feedback.
Service
9.05
Staff were helpful and professional, contributing greatly to the overall experience.
Location
8.55
Great location near airport, convenient for travelers.
Room Quality
8.55
Rooms are exceptional with comfortable beds and good quality furniture.
Amenities
8.55
Good amenities including a pool and gym.
Value for Money
8.05
Decent value, though parking fees could be included in the room rate.
Food and Beverage
7.55
Breakfast quality was poor in some instances, though dinner options were delicious.
Overall Experience
8.55
Overall a very good experience, but minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Convenient Location near London Gatwick Airport
Located just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel offers easy access to both the airport and central London. Guests can enjoy free Wi-Fi and a discounted taxi service to the airport terminals.

Comfortable Rooms and Meeting Facilities
The hotel boasts 151 bedrooms with air conditioning, en-suite bathrooms, and modern amenities. With 12 meeting rooms available, including a large capacity room for up to 200 people, the hotel is ideal for business travelers.

Dining Options and Leisure Facilities
Guests can indulge in contemporary cuisine at the Brasserie Restaurant or unwind at the Club Bar. The hotel also features an on-site gym, pool, and steam room for relaxation after a long day of travel or meetings.

Book your stay at Sandman Signature London Gatwick Hotel for a convenient and comfortable experience.

Important information:

Please note: For non-refundable/advance purchase reservations, the credit card used for the purchase must be presented at check in. Please note the parking costs 12 GBP only on an overnight basis. All requests for long term parking of 2 or more days must be booked on a long term parking package and is subject to availability. There is a 7 day cancellation policy for the parking. Disabled car parking is also chargeable and preferably requested prior to arrival.

Please note: Childs breakfast costs GBP 6.50 which is payable on arrival.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for 1 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted

Please note: The swimming pool may be closed for maintenance/cleaning and private events, please enquire with the front desk for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.3
Based on 3823 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
J
Joanna • family_with_children • gb
6
Pros:

Location and comfortable

Cons:

Dinner took too long to get a food menu- restaurant wasn’t full but they had run out of menus, people who came in after me were served first, drinks took a while to come and when finally someone took my food order I decided it would take too long (advised it could be 45 mins or more) as it was late I went elsewhere but still made to pay for the drinks that I had barely drunk.

2026-06-06 • via Nuitee
S
Stellios • couple • gb
9
Great place super close to Gatwick, very convenient, great room. Would stay again.
Pros:

9pm late pool opening fantastic. 6:30 breakfast start much appreciated. 10 pm closing of restaurant very accommodating.

Cons:

Parking fees I don’t get, it’s a new trend that’s super annoying. It’s not about the amount but I just wouldn’t charge my customers for parking. The food in the restaurant could/should include better options than fried pub food. It just doesn’t match the level of the hotel.

2026-06-06 • via Nuitee
J
JOSEPH • couple • gb
5
It wasn’t bad
Pros:

Close to town

Cons:

No water to drink in the room and Charging for water bottles in the room

2026-06-05 • via Nuitee
M
Michael • couple • gb
10
As always Great service
Pros:

Great location

Cons:

Can be a little pricey on drinks

2026-06-05 • via Nuitee
O
Omkar • solo_traveller • gb
9
2026-06-04 • via Nuitee
S
Sarah • extended_group • gb
7
It was ok bed was clean and comfortable but due to the airport issue we wouldn’t stay again
Pros:

The room was clean and the beds comfortable except the carpet which looked not fresh sort of dull , like it was old and needed a deep clean. The first room smelt of smoke so we were moved . The food wasn’t great for the price , it was just ok.
The worse thing was we were meeting our daughter at the airport and nearly missed her arrival as we were told by reception the bus was from outside Tescos , we waited there and when it did arrive he said he didn’t go to airport but the bus accosts the road and round the corner (which you couldnt even see from Tescos did) we ran to that but ended up waiting another 15 mins no nearer the airport with time ticking , the bus arrived only to be told he didn’t go to airport either , the driver saw how upset I was and let us get on and took us to the actual stop we needed about 1/2 a mile on the other direction. We made it by the skin of our teeth but was stressed and hot . The reception seemed confident the bus was simple and quick and it really wasn’t for us so be wary if you are going to Gatwick airport .

Cons:

The carpet and misinformation and average but expensive food

2026-06-04 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-06-04 • via Nuitee
H
Holly • solo_traveller • gb
7
Pricey but good location
Pros:

Location was close to the airport and easily found

Cons:

The price of drinks is ridiculous

2026-06-02 • via Nuitee
C
Camilla • solo_traveller • gb
8
Pros:

Hotel staff were very friendly on check in and at all times, nothing was too much trouble. After settling in first stop was the indoor pool and steam room and that was great, a real bonus in the heatwave! There was also a gym but we didn't use it. We had dinner in the Shark Club Restaurant and it was very good, nice atmosphere, the staff also excellent in there. Breakfast was help yourself buffet style, cereal, fruit juice, yogurt, pastries, cooked breakfast, toast, tea and coffee. Ours was included in the room rate which was a special rate so good value. The view from our 7th floor room was amazing as we could see the planes taking off and landing at Gatwick but also the beautiful countryside behind that and what an amazing sunset that evening! Lovely raindrop walk in shower which was great. Had a fridge and microwave plus a settee with a pull up table in front. Air conditioning was a real bonus given the warm weather and bed was large and comfortable.

Cons:

Nothing, liked it all.

2026-06-02 • via Nuitee
L
Lesley • solo_traveller • gb
10
I'll be back
Pros:

Great location for Gatwick airport

Cons:

More choice in the restaurant.

2026-06-02 • via Nuitee
M
Mccauley • couple • gb
9
2026-06-02 • via Nuitee
V
Vicky • family_with_children • gb
10
2026-06-01 • via Nuitee
K
Kirstie • family_with_children • gb
7
Pros:

The staff were lovely and welcoming. Great use of the facilities.

Cons:

The steam room had small catapillar like bugs coming up from the drain - this needs addressing.
Pillows in the room were extremely uncomfortable and very lumpy - need replacing.
Took a very long time for the food to come out

2026-05-31 • via Nuitee
A
Ami • solo_traveller • gb
9
A favourite little trip for my family
Pros:

We love everything about this place as a family. It's a real treat to come and stay, and my children ask if we can come and stay. We love the pool and the resturant, and enjoyed a stay here after a trip away.

Cons:

Nothing.

2026-05-31 • via Nuitee
J
Jody • family_with_children • gb
1
2026-05-31 • via Nuitee
J
Jan Petter • family_with_children • no
8
2026-05-30 • via Nuitee
S
Stephen • couple • au
8
A good hotel with aircon and great beds
Pros:

The staff are exceptionally good especially Eva on reception and John in maintenance. Very nice breakfast staff fab pool great bed and excellent soundproofing system. Very good lunch staff in bar

Cons:

Had some aircon issues but it was new and I have given . Food was ok but not to our taste and quite frankly especially the bar food Breakfast was ok but very cost conscious quality was medium.

2026-05-30 • via Nuitee
C
Charlotte • extended_group • gb
10
2026-05-29 • via Nuitee
C
Chris • family_with_children • gb
9
2026-05-29 • via Nuitee
D
David • family_with_children • gb
5
Good location. Hot rooms.
Pros:

Close to Gatwick and good price

Cons:

Stuffy hot rooms. Air con ineffective.

2026-05-29 • via Nuitee