Mercure York Fairfield Manor Hotel

Hotels
Mercure
8.1 (5280 reviews)
Shipton Road , York , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

Please note that all guests need to show a valid credit card upon arrival.

Please present the same credit card used to guarantee your booking when checking in.

Please note that maintenance work in the public area will be carried out from 9 October to 15 November.

Please note that renovation work of the gym will be carried out from 27 April 2026 to 25 May 2026.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.1
Based on 5280 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
A
Alican couple gb
3
a medieval building good for history but not for hotel. Should be given to National Trust
Pros:

Staff at reception was helpful

Cons:

-Pretty old building
-No lift for upstairs. Consider if you’ve many luggages.
-Isolation is very bad. You can hear all voices coming from next room

2026-08-29 via Nuitee
J
Janet couple gb
7
Convenient for York, short walk to park and ride.
Pros:

Spacious. Staff were helpful in the restaurant.

Cons:

The rooms had a lack of fresh air. No fridge in room, water bottle Luke warm. Fixtures and fittings looking tired.

2026-08-28 via Nuitee
M
Mary Ann couple au
10
We enjoyed our stay at the beautiful Mercure York Fairfield Manor. What wonderful caring staff.
Pros:

Staff were friendly and helpful and went out of their way to prepare foods to allow me to enjoy my meal with out experiencing adverse reactions. Well done.

2026-08-28 via Nuitee
K
Kevin couple gb
9
A nice hotel convenient for York.
Pros:

Convenient for the places we wanted to go to. Room was adequate and clean.

Cons:

Outside our room was a badly fitted fire door that banged every time someone went through especially at night.

2026-08-27 via Nuitee
T
Thomas solo_traveller de
8
2026-08-27 via Nuitee
G
GIROLAMO family_with_children it
9
2026-08-26 via Nuitee
M
Michael couple au
10
Nice clean rooms needs an upgrade
Pros:

It was nice to be in the country a bit not in town

Cons:

It’s an old property the lift was broken the fan was noisy and the breakfast was less than average

2026-08-26 via Nuitee
L
Leanne couple au
10
Cons:

Access for luggage to rooms to be considered. Climbing Stairs with heavy suitcases is a challenge

2026-08-25 via Nuitee
F
Francesca Serpi couple it
4
Pros:

Il parcheggio gratuito e il check in 24 h. Siamo arrivati molto tardi e ci stavano aspettando.

Cons:

L'hotel è vecchio e andrebbe rinnovato. La camera ha mobili vecchi, il bagno non è all'altezza: la doccia perdeva, il lavandino si intasava. Abbiamo chiesto alla reception e non hanno fatto nulla per sistemare (ma la soluzione sarebbe stata probabilmente la ristrutturazione). La testiera del letto era più piccola del materasso che era troppo grande: dormendo sentivi che non c'era il supporto per metà del letto. In generale non troppo pulito. Struttura enorme e ti ci perdi. Lontanissima dal centro di york.

2026-08-24 via Nuitee
Y
Yuchen family_with_children gb
10
2026-08-24 via Nuitee
D
Dean solo_traveller gb
8
Good location
Pros:

Very friendly staff and location.

Cons:

Disappointed with the standard in the room we had, for a superior room we really did expect much more, bathroom needs attention, sofa was really dusty

2026-08-24 via Nuitee
Y
Yuchen couple gb
10
2026-08-24 via Nuitee
H
Hannah solo_traveller nz
10
2026-08-24 via Nuitee
B
Bates couple gb
10
Great stay, great parking facilities and great friendly staff
2026-08-23 via Nuitee
D
Darren couple gb
7
Ok for what we needed
Pros:

The location of the hotel was great, the staff were friendly, it was very clean and the breakfast was lovely

Cons:

The reception area was beautiful and modern which i felt lured us into a false sense of security because the rooms themselves were very dated, alot of things were broken or tatty, whilst showering the bath would fill up as the water wasnt draining away and the beds were so uncomfortable

2026-08-23 via Nuitee
V
Vicky family_with_children gb
8
2026-08-23 via Nuitee
C
Carole couple gb
8
Very good; with pleasant and helpful staff
Pros:

Location

Cons:

Room decor dated

2026-08-22 via Nuitee
T
Tina family_with_children gb
3
Terrible
Pros:

This is definitely not a 4 star hotel, paid way too much than we should have done. It hasn’t even got any 4 star facilities. Complete rip off! Our room obviously hadn’t been updated in decades and it was dirty

Cons:

The above, there was nothing good about this hotel. We feel like we’ve been ripped off definitely not a 4 star hotel and hasn’t got any 4 star facilities. Staff are the only good thing at this hotel.

2026-08-22 via Nuitee
T
Tom couple gb
8
2026-08-22 via Nuitee
P
Peter couple gb
7
2026-08-22 via Nuitee