Mercure York Fairfield Manor Hotel

Hotels
Mercure
8.1 (4610 reviews)
Shipton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

A credit card imprint will be required by the hotel at check in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

**Please note if you are staying between 09th October- 15th November there will be some works happening in the public areas**Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 4610 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
J
Jo couple gb
7
Pros:

Laura on reception was amazing and sorted a problem out quickly and effectively. She is an asset to your company and turned a negative experience into a positive one. Thx Laura

Cons:

Room had 10 chairs in which msde the room feel cluttered

2026-03-28 via Nuitee
B
Barbz73 couple gb
10
Pros:

Staff were extremely helpful. Also give really good information about the area.

Cons:

Slow on keeping the buffet breakfast (hotarea) stocked with food as some parts had run out.

2026-03-28 via Nuitee
J
Julia solo_traveller gb
10
2026-03-27 via Nuitee
D
David extended_group gb
8
2026-03-26 via Nuitee
V
Victoria couple gb
8
2026-03-25 via Nuitee
M
Mandy family_with_children gb
9
2026-03-25 via Nuitee
P
Paul family_with_children gb
8
The hotel met our expectations and at a good price. Convenient location for Park and Ride into York
Pros:

Friendly staff
Clean rooms
Food in the restaurant was good

Cons:

The rooms are little tired and dated.

2026-03-25 via Nuitee
C
Caroline couple gb
7
Convenient hotel, but rooms need some TLC
Pros:

Convenient and not too expensive

Cons:

Very tired

2026-03-24 via Nuitee
B
Barry couple gb
8
Ideal place for a stopover when visiting York
2026-03-24 via Nuitee
D
David Brewer family_with_children gb
10
Pros:

Convenient location with plenty of parking spaces. Close to local bus stop and park and ride to central York. Food quite good although breakfast buffet not hot.

Cons:

Breakfast buffet left out for long time meaning eggs etc warm not fresh and hot.

2026-03-24 via Nuitee
S
Shelley couple gb
10
Pros:

Everything beautiful hotel and lovely staff who are really helpful

Cons:

Nothing

2026-03-23 via Nuitee
R
Raymond couple gb
9
Pros:

Reception staff good. Resturant staff good.
Plenty areas for seating. Atmosphere was good.

Cons:

The reference to half board was confusing with what we were allowed. Could not understand that if you ordered something that was not on the list under the reference S ,That we could not pay the extra. It would be better if you gave us an allowence and pay anything over that .

2026-03-23 via Nuitee
A
Allison family_with_children gb
8
Pros:

The food was very good and staff in restaurant great.

Cons:

Room a little tired needed updating.no heating in the room so quite chilly.

2026-03-23 via Nuitee
M
Madeleine couple gb
8
Atmosphere welcoming . Staff excellent
Pros:

Very clean and comfortable. Dining/breakfast room very welcoming and tables were dressed well.

Cons:

Not happy with w breakfast as finished at 9.30 could have been ten oclock to make it easier. Food was dried up😔

2026-03-23 via Nuitee
S
Smith family_with_children gb
10
Pros:

Everything about it

Cons:

Everything

2026-03-23 via Nuitee
D
David couple gb
10
2026-03-22 via Nuitee
M
manuel extended_group gb
10
Pleasant
Pros:

The grounds was nice location not too far away from the main city or town and good excess for parking

Cons:

The bed wasn’t that comfortable bathrooms and corridors clear need updating as some of them had wallpaper hanging off

2026-03-22 via Nuitee
B
Brenda solo_traveller gb
10
A Regular customer and was recognised from my last visit
Pros:

Location

Cons:

Nothing

2026-03-22 via Nuitee
D
Donna solo_traveller gb
5
Living on its previous reputation
Pros:

Location to venue of my training

Cons:

Old, outdated, broken furniture, dusty and cold

2026-03-21 via Nuitee
M
Mark solo_traveller gb
10
2026-03-21 via Nuitee