Mercure York Fairfield Manor Hotel

Hotels
Mercure
8.1 (4610 reviews)
Shipton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

A credit card imprint will be required by the hotel at check in.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

**Please note if you are staying between 09th October- 15th November there will be some works happening in the public areas**Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 4610 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
M
MattStokes19 couple gb
10
Pleasant stay.
Pros:

The hotel itself was great there was nothing to fault, it did the job we only stayed for one night as we were just visiting York and it had everything we needed, the receptionist was pleasant, the room was massive, clean and the facilities were great I'd stay again.

Cons:

Don't like all the emails telling me about upgrades and being asked if i want to pay additional costs for breakfast etc it comes across as grabby and trying to be squeezed for more money if i want something I'm quite capable of asking, this is the exact reason I didn't have breakfast at the hotel and went somewhere else for it, because it comes across as rude and disrespectful.

2026-02-14 via Nuitee
R
Rebecca couple gb
8
2026-02-14 via Nuitee
B
Bradshaw solo_traveller gb
6
2026-02-14 via Nuitee
S
Shirley Anne solo_traveller im
9
Welcoming, comfort from start to finish
Pros:

Great customer service from entering the hotel until leaving. My room was very generous in size, very welcoming and comfortable with good facilities. My meal that evening was excellent, very tasty and well presented. The staff were very welcoming to my pugtzu Ted, which is always a bonus. We were in a ground floor room, making much easier when Ted needed taking out for a pee. Overall I was very impressed, and all at a great price

Cons:

The wi fi could have been a little better and consistent coverage

2026-02-13 via Nuitee
A
Altaz solo_traveller gb
10
2026-02-13 via Nuitee
C
Christina couple us
10
Cons:

Older but charming and beautiful. Breakfast was amazing!

2026-02-13 via Nuitee
C
Compton couple gb
8
Pros:

All the staff were very friendly and always give time to help if needed.

2026-02-13 via Nuitee
N
Natasha couple gb
6
Pros:

Large bed.
Comfortable temperature.

Cons:

Shower was stuck so you couldn't turn it up above 38 degrees, which was luke warm. The pillows were too hard. Dated decor in the room. Trouser press didn't work.
Charged for parking, despite it stating free on Booking.com and no response after I sent 2 emails requesting a reply.

2026-02-13 via Nuitee
J
Jason couple gb
7
2026-02-12 via Nuitee
K
Karen couple gb
9
Great value for money
Pros:

Great location, really helpful staff. Lovely varied breakfast. Value for money.

Cons:

Rooms a little tired / in need of refurb but that is reflected in the price.

2026-02-12 via Nuitee
T
Tim couple gb
7
Great breakfast, good value but v tired in places
Pros:

Lovely staff, lovely building, great breakfast

Cons:

V tired in places....chipped skirting boards, poor looking bathroom sealant, light not working...

2026-02-12 via Nuitee
D
David family_with_children gb
10
2026-02-12 via Nuitee
D
DAVID solo_traveller au
10
Excellent accomodation. good location, great staff, fantastic breakfast!
Pros:

Convenient, comfortable, clean. Great breakfast, easy parking included. helpful, courteous staff.

Cons:

Decor in rooms a bit dated.

2026-02-12 via Nuitee
S
Simon couple gb
10
Superb stay
Pros:

Overall experience and food excellent

2026-02-11 via Nuitee
F
Fletcher couple gb
10
Clean, tidy and spacious
Pros:

Clean and spacious room had everything we needed for our stay. The staff were more than helpful and the location was perfect for the park and ride into the centre of York

2026-02-10 via Nuitee
C
CMP2182 Business
10
Simply the Best!
Pros:

We hosted our third live music festival at the hotel this year. Having had two excellent previous events, it was no surprise to find that things were nothing other than ‘perfect’. One of our guests even told us that it was the best hotel for food and associated service that he’d ever been to! This from someone who used to run a catering/events venue. Our events manager Beth was just amazing as always and every single one of the staff went above and beyond to deliver the perfect the level of service. Great to hear that bedroom updates will probably ensue in the coming months, but there’s absolutely nothing wrong with the current rooms. We have run similar events in 4* hotels around the length and breadth of England, but I strongly feel that Fairfield Manor is very much at the pinnacle of the great hotels flagpole!

2026-02-09 via Tripadvisor
J
Jamie couple gb
9
2026-02-09 via Nuitee
L
Linda couple gb
9
Great stay
Pros:

Efficient and friendly staff, food was very good. Great location for visiting York, the Park and Ride was just a couple of mi utes away

Cons:

Could do with a little renovation. Was exceptionally warm

2026-02-09 via Nuitee
S
Sarah couple gb
1
If you chose to stay ask if theys been any issues with the room previously
Pros:

It looks nice from the outside and in the lobby area staff pleasant and friendly

Cons:

The noisy that rattled through the room due to a plumbing issue apparently its a common thing but was not made aware moved rooms at 11 15pm to find out the room we d been given was 2 single beds and a noisy bathroom fan that would not turn off .
They was no other options to change room again

2026-02-08 via Nuitee
I
Isobel family_with_children gb
6
Pros:

Free onsite parking

Cons:

The room was incredibly cold and no change when using the thermostat. Hotel is outdated.

2026-02-08 via Nuitee