Mercure Hull Grange Park Hotel

Hotels
•
Mercure
8 (2814 reviews)
Grange Park Lane, Willerby , Hull , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Cold pool
Maintenance required on facilities

Categories

Cleanliness
7.08
Property cleanliness could improve, with reports of tired facilities and mold.
Service
9.05
Staff were friendly and helpful, making efforts to enhance guest experience.
Location
8.59
Convenient area with nearby amenities such as shops and dining.
Room Quality
7.54
Rooms were spacious but noted for needing refurbishment and some maintenance.
Amenities
7.57
Pool and spa facilities noted to be lacking, with some amenities not meeting expectations.
Value for Money
8.03
Good value considering the offerings, but some limitations in menu add to perception.
Food and Beverage
8.08
Delicious food and good breakfast options, although some menu items unavailable.
Overall Experience
8.05
Mixed experience with both commendable service and notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:48

Property Description

Modern Fitness Centre and Free Parking
Mercure Hull Grange Park Hotel, located just 15 minutes from Hull city centre, boasts a modern fitness centre for guests to stay active during their stay. Additionally, the hotel offers free parking, ensuring convenience for those traveling by car.

Stylish Restaurant and Spacious Rooms
In the quiet area of Willerby, guests can enjoy a stylish restaurant serving fresh local produce at Mercure Hull Grange Park Hotel. The spacious rooms feature tea and coffee facilities, ample work space, and en suite bathrooms, providing a comfortable and convenient stay.

Convenient Amenities and Nearby Attractions
Guests can stay connected with free high-speed WiFi available throughout the property. Situated near historic Beverley and the University of Hull, as well as attractions like The Deep aquarium, the hotel offers easy access to explore the surrounding areas.

Book your stay at Mercure Hull Grange Park Hotel for a relaxing and convenient experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotelGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUY

Location

Guest Reviews

8
Based on 2814 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
J
John • couple • gb
10
If we stay hear again we will book dierect not through booking dot com it cost for 2 days £80.00 more not good
Pros:

The was nothing to dislike

2026-10-24 • via Nuitee
E
ELIZABETH • couple • gb
8
Just what we wanted
Pros:

All very good

2026-10-23 • via Nuitee
K
Krawiec • couple • gb
10
2026-10-23 • via Nuitee
K
Kevin • couple • gb
8
I enjoyed my stay and the breakfast was very good.
Pros:

The hotel was great with really good facilities.

Cons:

The bar prices are really expensive.

2026-10-22 • via Nuitee
S
sarah • family_with_children • gb
5
Disappointing
Pros:

Breakfast was great!!!

Cons:

Very dated and no luxury as expected for a 4 star - very limited room facilities which would be expected standard. Not like pictures on website.
- no bedside light
- non working light bulbs
- no dressing gown
- no conditioner or body lotion
- room not as advertised and VERY dated
- swimming pool times restricted and VERY noisy with swimming lessons.

2026-10-21 • via Nuitee
J
Jade • family_with_children • gb
10
Fabulous !!!!!
Pros:

Everything clean , spacious, well looked after , room was brilliant also little play room for my 3 year old son , Gorgeous food n great views , would defiently stay again

Cons:

Sauna wasn’t on

2026-10-21 • via Nuitee
J
Joshua • couple • gb
10
2026-10-18 • via Nuitee
A
Alali • solo_traveller • gb
8
2026-10-18 • via Nuitee
C
Charlene • family_with_children • gb
7
Good location, comfortable stay felt safe and friendly staff.Wiuld stay again definitely.
Pros:

Hotel perfect location , free parking good . Surprised the room looked nice and beds comfy and clean . Bathroom was clean which was what i was worried about.

Cons:

Toilet needed a better clean inside. If the cleaning was a bit more meticulous the hotel is perfect.

2026-10-18 • via Nuitee
K
Karen • couple • gb
6
2026-10-18 • via Nuitee
B
Beata • couple • gb
7
Pros:

The price was good for what we reacived spa. Breakfast and dinner for good price

2026-10-17 • via Nuitee
C
Chris • solo_traveller • gb
10
Pros:

Amazing staff willing to go the extra mile to help

2026-10-14 • via Nuitee
F
Frema • couple • gb
7
We enjoyed staying and had a good rest, l like the outdoor areaand staff are very polite and helpful
Pros:

Room was spacious and clean, Bath make too much noise when step in, toilet was not flashing my husband have to use reception toilet in order not to spoil the smell of the bathroom. Breakfast was good. So is the bed

Cons:

Sort the bathroom, the bath, toilet

2026-10-13 • via Nuitee
N
Nick • couple • gb
5
Cons:

dated, needs a major refurb

2026-10-13 • via Nuitee
S
Sabahudin • couple • gb
2
Very disappointed paid premium rate for privilege room not worth it. It felt like B&B rather 4 star
Pros:

The privilege room was a decent size, with plenty of space to feel comfortable, and the bed was very spacious and a good size.

Cons:

Check-in was scheduled for 15:00, and I arrived at the reception 12 minutes before this time to check in. I was told that my room was not ready and that I could not check in yet, but I was offered the option of paying extra for early check-in. I explained that I did not wish to pay an additional charge and was told that I would have to return at 15:00. The conversation lasted approximately four minutes, meaning I had to return to my car and wait another eight minutes before going back to reception to check in. I found this experience frustrating and disappointing, as I was only a few minutes early and felt that the situation could have been handled more helpfully and professionally once checked in I was very disappointed with the condition of the bathroom, which appeared very old and in need of renovation. The bath felt unstable when standing in it, as though it might break, which was quite concerning. The décor was outdated, and it looked as though the bathroom had not been renovated for a long time. The floor tiles were uneven, and the bathroom doors were difficult to open. When opening the doors, they would stop about a quarter of the way, meaning you had to push them very hard to get through. Every time the toilet door was opened, there was a loud banging noise caused by the suspended ceiling tiles. To make matters worse, the body wash dispenser was completely empty, although thankfully there was shampoo available. I was also disappointed with the chairs in the room, as they were basic conference-style chairs without armrests, which were not comfortable or appropriate for a privilege room. Overall, these issues fell well below my expectations and had a negative impact on my stay.

2026-10-12 • via Nuitee
J
Jessica • couple • gb
8
2026-10-12 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Amazing
Pros:

Hello I didn't have a pen so I couldn't fill in the card in the room however I wanted to thank all of the staff for making our stay one of a kind, the room was decorated beautifully better than I could imagine. I can not thank you guys enough for what you did for us it was amazing xx

Cons:

Bathroom could be better.

2026-10-12 • via Nuitee
S
Steven • couple • gb
7
Facilities were fine staff were excellent. Name check Linda in breakfast
Pros:

Comfortable and well located

Cons:

Walls were a bit thin when you had noisy neighbours

2026-10-10 • via Nuitee
C
craig • solo_traveller • gb
10
Business stay, but felt like a break away for a night. Comfy bed, a great night sleep.
Pros:

I luckily had a free room upgrade due to booking last minute which was nice. Also room service food was quickly delivered and a nice size portion. Reception staff were very helpful. breakfast was very nice and top quality.

Would happily stay again.

Cons:

nothing comes to mind. all great.

2026-10-08 • via Nuitee
E
Esther • family_with_children • gb
8
Friendly staff and nice hotel just needed a refurb and some heating in.
Pros:

Friendly staff

Cons:

needed refurbishing.

Room smelt damp and water on inside of windows and was very cold.

Leisure club needed refurbished.

2026-10-08 • via Nuitee