Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (833 reviews)
1060 East Genesee Street , Syracuse , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Poor cleanliness
Bad smell
Lack of amenities

Categories

Cleanliness
6.1
The hotel feels very dirty with an old cigarette smell, indicating poor cleanliness.
Service
8.6
Staff was extremely attentive and friendly.
Location
8.1
Convenient location based upon the route to Vermont.
Room Quality
6.6
Rooms were described as small and uncomfortable, with issues like a lack of air conditioning.
Amenities
6.6
Lack of amenities such as refrigerators, and parking charges negatively impacted the experience.
Value for Money
6.1
Overall experience did not meet expectations considering the cost.
Food and Beverage
7.1
Good restaurant, but breakfast not served on certain days was disappointing.
Overall Experience
7.6
Mixed experience with some positive aspects balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:16

Property Description

Luxurious Accommodations
Experience comfort and style at Collegian Hotel & Suites, Trademark Collection by Wyndham. Each air-conditioned room offers modern amenities, with some featuring a spa bath and a cozy sofa for relaxation.

Convenient Location
Situated just 800 meters from Syracuse University, our hotel provides easy access to the campus and local attractions. Explore nearby dining options like the Salt Restaurant & Bar, offering gourmet cuisine in a laid-back setting.

Exceptional Services
Enjoy complimentary WiFi, airport shuttle service, and a 24-hour front desk for your convenience. Stay active at our on-site fitness centre or utilize our business facilities for any work needs.

Book your stay now at Collegian Hotel & Suites, Trademark Collection by Wyndham for a memorable and seamless experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.1
Based on 833 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.1
Room Quality: 6.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 7.6
P
Patrice • solo_traveller • us
9
2026-02-13 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-02-08 • via Nuitee
E
Eugene • solo_traveller • us
3
I would never stay at Collegiate Propeety again
Pros:

Centrally located, Staff was friendly.

Cons:

The room was old and run down. It was very drafty. Worse there was no hot water even for a shower.

2026-01-31 • via Nuitee
A
Aleta • family_with_children • us
6
2026-01-28 • via Nuitee
J
Julia • solo_traveller • us
4
Disappointed
Pros:

Location and free parking, close to Syracuse University. The staff were very nice, too.

Cons:

Views outside my room were really bad and the general way the property was kept were not very nice. Ceiling tiles missing and many water spots, floors dirty in the hallways, too. Fitness center advertised ut not available.

2026-01-23 • via Nuitee
M
Michelle • couple • us
9
2026-01-23 • via Nuitee
J
Julia • solo_traveller • us
4
Disappointing
Pros:

The only two best things about this place were location, and the staff up front. Everything else was just sad.

Cons:

No good view (I stayed in two different rooms and got once a wall view, and the other time a wall, parking garage view). Window is basically useless. The hallways were dirty and ceiling panels were gone or falling off with stains on the ceilings. Also it said something about a fitness center being there, but when I asked they had 'closed it'. No notice and no refund for this. Very sad about that.

2026-01-23 • via Nuitee
S
Sam • extended_group • us
6
Pros:

Staff was extremely attentive

Cons:

Room had no air conditioning and was incredibly hot

2026-01-20 • via Nuitee
J
Jamika • couple • us
10
2026-01-20 • via Nuitee
S
Steve • extended_group • us
10
We will be back
Pros:

The overall vibe is chill!

2026-01-20 • via Nuitee
E
Emily • family_with_children • us
3
2026-01-19 • via Nuitee
S
Susan • solo_traveller • us
10
Great value
Pros:

Very clean and all the staff were very friendly and helpful

Cons:

Nothing

2026-01-19 • via Nuitee
K
Krista • extended_group • us
7
2026-01-19 • via Nuitee
A
Annie • couple • us
10
2026-01-19 • via Nuitee
M
Michele • solo_traveller • us
1
Hot room
Pros:

The staff is very friendly and helpful!

Cons:

When I arrived, they lady at the front desk, told me they were given me an upgrade at no charge...thought that was very kind. When I entered the room, it was 79 degrees and a fan was running by the bed. I called the maintenance staff and they came quickly to my room to fix it but unfortunately, I slept in a hot room; waking up every hour! But in the morning, the room temp felt cooler and it was 74 degrees in the room! Happy but a little too late!

2026-01-19 • via Nuitee
A
Anita • couple • us
4
2026-01-19 • via Nuitee
J
Jon • family_with_children • us
5
For the price point, this hotel isn't worth it.
Pros:

The bed was fairly comfortable.

Cons:

The bedding was worn and thin. There were holes in the blankets and sheets. The temperature was not adjustable, and due to the weather, was too hot in the room at night. The sink didn't drain properly and whenever we used it, it would quickly fill up and we'd need to wait for it to drain to continue using it. It seems they are trying to renovate, and upgrade portions of the hotel to become a higher quality place to stay - but currently it simply is not that.

2026-01-19 • via Nuitee
T
Tighe • solo_traveller • us
1
Hit night
Pros:

Staff

Cons:

No air conditioning . Would like a refund.

2026-01-19 • via Nuitee
R
Rosanne • couple • us
8
The room was clean! The front desk staff were very friendly!!
Cons:

Wish the bathroom sink had more space to put my stuff on to get ready. I wish the toilet seat had lid.

2026-01-15 • via Nuitee
S
Sean • couple • us
6
Just functional enough. Not worth the prices it charges.
Pros:

Close to the university, clean room.

Cons:

Overpriced, door was bent away from the frame, broken ice machine, loud HVAC unit, TV remote activates/switches both TVs, fee for parking, side door out of order

2026-01-15 • via Nuitee