Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotels
Trademark
7.1 (918 reviews)
1060 East Genesee Street , Syracuse , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Poor cleanliness
Bad smell
Lack of amenities

Categories

Cleanliness
6.1
The hotel feels very dirty with an old cigarette smell, indicating poor cleanliness.
Service
8.6
Staff was extremely attentive and friendly.
Location
8.1
Convenient location based upon the route to Vermont.
Room Quality
6.6
Rooms were described as small and uncomfortable, with issues like a lack of air conditioning.
Amenities
6.6
Lack of amenities such as refrigerators, and parking charges negatively impacted the experience.
Value for Money
6.1
Overall experience did not meet expectations considering the cost.
Food and Beverage
7.1
Good restaurant, but breakfast not served on certain days was disappointing.
Overall Experience
7.6
Mixed experience with some positive aspects balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:16

Property Description

Luxurious Accommodations
Experience comfort and style at Collegian Hotel & Suites, Trademark Collection by Wyndham. Each air-conditioned room offers modern amenities, with some featuring a spa bath and a cozy sofa for relaxation.

Convenient Location
Situated just 800 meters from Syracuse University, our hotel provides easy access to the campus and local attractions. Explore nearby dining options like the Salt Restaurant & Bar, offering gourmet cuisine in a laid-back setting.

Exceptional Services
Enjoy complimentary WiFi, airport shuttle service, and a 24-hour front desk for your convenience. Stay active at our on-site fitness centre or utilize our business facilities for any work needs.

Book your stay now at Collegian Hotel & Suites, Trademark Collection by Wyndham for a memorable and seamless experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 918 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.1
Room Quality: 6.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 7.6
R
Ralph family_with_children us
10
2026-08-08 via Nuitee
R
Robert solo_traveller us
3
Cons:

Room needed major renovation

2026-08-08 via Nuitee
A
Allan solo_traveller br
5
2026-08-08 via Nuitee
A
Anne couple us
8
Clean, perfectly adequate and comfortable but minimal amenities
Pros:

Clean, modern look, restaurant in hotel

Cons:

No mini fridge, bare bones room

2026-08-08 via Nuitee
A
Abimbola Yemi solo_traveller us
6
Pros:

Location and great staff

Cons:

A.C. didn’t work several times. Beds smaller than stated

2026-08-07 via Nuitee
A
Abimbola Yemi solo_traveller us
6
Pros:

Staff and location great

Cons:

A.C. didn’t work, beds too small

2026-08-07 via Nuitee
T
T’jhanay couple us
6
2026-08-06 via Nuitee
L
lydialK2945VH Family
10
It was great.
Pros:

My family and I enjoyed our time time here we arrived Friday evening we all spent a quiet night. We went to the zoo over all it was a good time ☺️.

2026-07-26 via Tripadvisor
S
sherrellj2017 NONE
8
Great service without A/C
Pros:

My stay was truly incredible although there was No A/C. Our room which was basically 90 degrees through out our Stay. But what made our experience memorable was the Kindness and assertiveness our the Collegiate Staff! Stephanie, Steve. Cara & Beth were remarkable! They did everything to Make sure my daughter & I were as comfortable as possible. Their Kindness, generosity and Professionalism made all the difference during our stay. I would gladly room there again! (With A/C provided of course lol)

2026-07-22 via Tripadvisor
R
rhondsd Family Washington DC, District of Columbia
10
Comfortable
Pros:

My stay was great The room was very clean and comfortable. The atmosphere was great.

2026-07-20 via Tripadvisor
R
Robert couple us
2
I'd rather stay at Motel 6...
Pros:

The receptionist, Robert.

Cons:

arted online but decided to pay upon arrival. I had booked a queen size bed but was given a full size. The price at booking. Com was a bit high for me but I booked it b/c my wife told me that she liked it - we have stayed there many times. They charged $100. More than at your site. We won't be going back there or to booking. Com again 😞

2026-07-19 via Nuitee
C
Caterina family_with_children us
2
Pros:

Clogged sink and just dirty

2026-07-16 via Nuitee
K
Kitse solo_traveller us
5
2026-07-15 via Nuitee
J
Jennifer solo_traveller us
7
2026-07-12 via Nuitee
A
Abimbola Yemi solo_traveller us
10
2026-07-09 via Nuitee
M
Melissa couple us
1
Cons:

Ac was not working . We didn’t end up staying . They did give us the option to cancel at no charge . But we didn’t know about the situation until arrival

2026-07-08 via Nuitee
C
Catherine Elise extended_group us
8
2026-07-06 via Nuitee
E
Ertan couple tr
4
Kötü
Pros:

Konumu

Cons:

Fare cirit atıyordu odada değişim yaptık ama tedirgin bir durumdu gece için

2026-06-30 via Nuitee
S
Sean solo_traveller us
5
Not a great value
Pros:

I like that it was relatively close to the airport for early morning flights.

Cons:

For the price of a room per night, the rooms are very small, ours had a view of inside the parking garage, and everything was a bit dingy. It was disappointing and the pictures are deceiving.

2026-06-26 via Nuitee
K
kristopher solo_traveller us
8
2026-06-25 via Nuitee