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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Free bus station shuttle
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location:
Located just 1 mile from Norwich Airport and 3 miles from the city centre, the 4-star Mercure Norwich Hotel offers easy access to both travel hubs and local attractions.
Modern Amenities:
The contemporary rooms are equipped with a flat-screen TV, Nespresso coffee machine, robes, slippers, and even a newspaper in some rooms, ensuring a comfortable stay for guests.
Exploration Opportunities:
With Norwich's historic cathedral, medieval streets, and nearby attractions like the Norfolk Broads and the Norfolk coastline, the hotel serves as an ideal base for guests looking to explore the cultural and natural wonders of the area.
Book your stay at Mercure Norwich Hotel now for a memorable and convenient experience!
The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Location on a trading estate but really quiet and perfectually situated for days out .room clean and large room 49 out the back. And very large bed very comfortable .
The hotel was set in lovely grounds. The reception area was welcoming, clean and staff were friendly.
Dated furniture in the room, lamps above the bed too low if wanting to sit up and read or watch television.
We had aircon in the room which we did not expect for the price! Shower was good everything as expected. Not too far from town and parking was easy. Staff were nice too.
Bed was a bit small but could upgrade if needed for not too much. Breakfast wasn’t great but included so not the end of the world.
Clean and comfortable near amenities
Not applicable
Location was handy
Food was terrible
We loved this hotel. The hotel was in the perfect. Plenty of parking.
The room was great with everything we needed. Breakfast was great, such a large selection. We will be returning
Staff were all welcoming and friendly. Bed comfy, bedding clean.
Tired. Room was of good size (had the £15 upgrade) but so very, very in need of some investment, the furniture inside the room, in particular the sofas were grotty and way past acceptable. All fittings were aged, furniture dated, lingering smell of cigarettes. Food not brilliant, breakfast on the hot plate from 0530 and it shows.
room
Comfortable bed and decent bathroom. Plenty of parking. Good breakfast
It's tired with threadbare carpets in the corridor and in need of redecoration.
The location was great. The staff were lovely.
Some of the facilities need an upgrade.
Convenient location, good sized rooms, friendly staff and good choices for breakfast.
Another brilliant stay at the mercure, food was quick and tasty, reception in particular Catherine was friendly and helpful.
Thanks for a comfy stay
Food
Noise level was unbelievable. 3am and ppl in the halls and outside literally screaming
Perfect stay and lovely staff
Loved the huge bed!?
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