Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star

Hotels
8.3 (3543 reviews)
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah , Kuantan , my
+60 9-548 8288

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly facilities
Friendly staff
Cons:
Smelly in-room coffee chair
Strict pool rules

Categories

Cleanliness
7.59
The in-room coffee chair had a lingering smell, suggesting cleaning issues.
Service
8.56
Staff were described as friendly and efficient, though there were issues with responsiveness.
Location
9.1
The hotel is well-located with access to a nice beach for family activities.
Room Quality
8.05
Rooms were newly renovated and comfortable as noted by several reviewers.
Amenities
8.08
Kid-friendly facilities were enjoyed, but pool rules could be improved.
Value for Money
8.54
Affordable spa services and reasonably priced poolside food.
Food and Beverage
8.09
Breakfast had a wide variety but was considered ordinary by one reviewer.
Overall Experience
8.36
Overall enjoyable family vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt.

Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included.

SPLASH KIDS’ POOL are closed temporarily from 16-08-2026 to 20-08-2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Aug 16, 2026 until Thu, Aug 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.3
Based on 3543 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
J
Janina • solo_traveller • de
9
Pros:

Wir hatten ein schönes 4 Bett-Zimmer. Es bietet viel Platz und wurde jeden Tag bestens gereinigt. Beim Frühstück war eine sehr große Auswahl. Der Pool hat den Kindern gefallen. Der Strand ist schön und sehr weitläufig. Leider ist das Meer wegen der starken Strömung nicht gut zum Baden geeignet. Aber Spaß beim Wellenspringen hatten wir trotzdem.

Cons:

Die ganztägige Beschallung der jazzbasierten Coverversionen beliebter Songs.

2026-08-08 • via Nuitee
N
Nadia • couple • my
7
2026-08-08 • via Nuitee
Z
Zi Zhou • family_with_children • sg
9
Great lovely beach stay
Pros:

The beach was amazing. Little hermit crabs were everywhere, kids playing together, beautiful flat sands. Facilities were nice too. Food at restaurant was good.

Cons:

The pool was sort of fenced off

2026-08-07 • via Nuitee
H
Hasan • family_with_children • nl
8
Top verblijf!
Pros:

Mooiste hotel in de omgeving.
Als je rust wilt dan is dit een goede locatie. Het hotel
ligt direct aan het strand. Als je cardio wilt doen dan is de gym uitstekend. Super vriendelijke personeel. Het is echt aan te raden als je in Kuantan wilt blijven. Wij zijn tot onze rust gekomen nadat wij een rondreis hadden gemaakt in Maleisie en hiermee hebben we onze reis afgesloten.

Cons:

Eigenlijk niet veel! Maar het strand is niet echt mooi. Er zijn wel andere stranden in de omgeving.

2026-08-07 • via Nuitee
H
Han • solo_traveller • au
9
Newly refurbished hotel just north of Kuantan.
Pros:

Good location about 20 mins from Kuantan. Very clean and comfortable beds. Good size swimming pool and fairly decent restaurants onsite. Excellent service from all staff.

Cons:

Nothing much to complain about for the price.

2026-08-06 • via Nuitee
H
Hasmi • extended_group • my
9
2026-08-06 • via Nuitee
H
Husni • extended_group • my
8
2026-08-06 • via Nuitee
K
Kati • solo_traveller • de
9
Familienurlaub
Pros:

Wir hatten ein geräumiges Familienzimmer mit Meerblick. Zimmer war sehr gut ausgestattet und sauber. Jeden Tag gab es frisches Wasser. Service war sehr nett und hilfsbereit.
Schöner großer Pool. Trotz weniger Liegen hatte man immer einen Platz gefunden. Auch am Meer gab es ein paar Liegen.
Frühstück war sehr reichhaltig und vielfältig.
Auch die anderen Restaurants im Hotel sind zu empfehlen.

Cons:

Jakuzzi war leider nicht zu benutzen, Wasser war nicht sauber.
Das Hotel liegt sehr einsam am Strand. Ringsherum kein Tourismus und wenig Möglichkeiten etwas zu unternehmen.
Aber wenn man das beachtet ist das Hotel für ein paar Tage Erholung am Strand sehr zu empfehlen.

2026-08-05 • via Nuitee
I
Inge • extended_group • nl
9
Nice hotel to have some relaxed days, very friendly staff. Special thanks to Amir from the restaurant for the friendly s
Pros:

The pool, the beach and the sea. Great place to relax and enjoy the beach. Good food in the restaurant.

Cons:

Litter on the beach.

2026-08-04 • via Nuitee
M
Mohd Asri • couple • my
10
2026-08-03 • via Nuitee
K
Kilcullen • extended_group • au
7
Pros:

Breakfast was lovely

Cons:

Overpriced

2026-08-03 • via Nuitee
H
heizel • extended_group • my
9
Ok in overall
Pros:

Wide sandy beach

Cons:

Food range & taste to improve

2026-08-02 • via Nuitee
Z
Zuraini • couple • my
10
The hotel was amazing.
Pros:

Excellent hotel with outstanding service.

Cons:

Such a beautiful hotel!
A wonderful place to stay with love and familys.

2026-08-02 • via Nuitee
H
heizel • couple • my
8
2026-08-02 • via Nuitee
H
Hazirah • family_with_children • my
10
2026-07-25 • via Nuitee
J
Jean V • solo_traveller • my
9
Pros:

Really liked the proximity to the beach, the great restaurant selections (particularly the ala carte options, highly recommend trying the pandan creme brulee for dessert), and the overall hospitality

Cons:

Our room faced the pool, which had many young families with children. As an adult couple we would have liked to be on a more quieter part of the hotel, ideally facing the sea or even the pool but on a higher floor.

2026-07-25 • via Nuitee
H
Huda Danial • solo_traveller • my
8
2026-07-24 • via Nuitee
M
mellisa liew • solo_traveller • my
5
2026-07-24 • via Nuitee
A
Aslam • couple • my
8
2026-07-24 • via Nuitee
M
Mohd Azman • couple • my
7
2026-07-24 • via Nuitee