Swiss-Grand Beach Resort Kuantan

Hotels
8.3 (2992 reviews)
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Kid-friendly facilities
Friendly staff
Cons:
Smelly in-room coffee chair
Strict pool rules

Categories

Cleanliness
7.59
The in-room coffee chair had a lingering smell, suggesting cleaning issues.
Service
8.56
Staff were described as friendly and efficient, though there were issues with responsiveness.
Location
9.1
The hotel is well-located with access to a nice beach for family activities.
Room Quality
8.05
Rooms were newly renovated and comfortable as noted by several reviewers.
Amenities
8.08
Kid-friendly facilities were enjoyed, but pool rules could be improved.
Value for Money
8.54
Affordable spa services and reasonably priced poolside food.
Food and Beverage
8.09
Breakfast had a wide variety but was considered ordinary by one reviewer.
Overall Experience
8.36
Overall enjoyable family vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt.

Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included.




Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for MYR 54 per person per night when using an available cot.
    People 12 years old and over stay for MYR 194.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2992 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
F
Farhan • couple • my
10
2026-02-14 • via Nuitee
Y
Yusmadi • family_with_children • my
10
Pros:

Comfort n clean

2026-02-14 • via Nuitee
N
Nina • family_with_children • my
10
Pros:

I really live the vibe..All staff were very polite and caring..the buffet breakfast was so good and various dishes.. i love their nasi lemak so good.. The room is quite spacious and the king-size bed is so comfy for 3 of us (me hubby & my 3 months old baby girl) she slept so tight.. i will definitely repeat it again and highly recommend this hotel for vacation and leisure with family

2026-02-14 • via Nuitee
N
NIK NURUL AINA • extended_group • my
10
2026-02-13 • via Nuitee
K
Kayzack • couple • my
8
2026-02-13 • via Nuitee
A
aina • solo_traveller • my
10
Cons:

I need to buy a pair of sock for my kids to enter the kids room.

2026-02-12 • via Nuitee
A
Azri • couple • my
10
It was a surprisingly beautiful and memorable experience for us...
Pros:

It was a delight to come back here after so long...
Everything was perfect for the both of us...
Breakfast was very nice...
Definitely coming back!

2026-02-11 • via Nuitee
A
ASFALIZA • family_with_children • my
8
2026-02-10 • via Nuitee
H
Hafiz • extended_group • my
10
Pros:

All

2026-02-10 • via Nuitee
A
Aien • couple • my
10
2026-02-09 • via Nuitee
Z
zarifah • family_with_children • my
9
2026-02-09 • via Nuitee
A
Asyraf • couple • my
10
Pros:

The staff is really polite and friendly! I was also given an upgrade to my booked room

2026-02-09 • via Nuitee
F
Fazira • family_with_children • my
9
Will come back
Pros:

Breakfast and facilities

Cons:

Check in delay but accepted since composite with late check out

2026-02-08 • via Nuitee
F
FATIN ASYIKIN • couple • my
10
Pros:

The room was so cozy and clean

Cons:

The toilet was leaking but still can handle

2026-02-08 • via Nuitee
W
Wan • family_with_children • my
5
2026-02-08 • via Nuitee
M
Mahmood • family_with_children • my
7
Enjoyable and satisfying
Pros:

Breakfast is good. Lots of choices. Pool facilities for children is great. Hotel is located within easy reach of the nearby shops.

Cons:

Food pricing at speciality restaurants has to be cheaper. So hotel guest will eat in more then driving out looking for better value alternatives

2026-02-01 • via Nuitee
F
FATIN • couple • my
10
Really enjoy our staycation at this hotel.
Pros:

Comfy room, pool, beach & fire show.

2026-01-31 • via Nuitee
Z
Zulkifli • family_with_children • my
9
2026-01-30 • via Nuitee
N
Nurul Nabilah • couple • my
9
2026-01-30 • via Nuitee
S
Syifa • couple • my
10
2026-01-29 • via Nuitee