Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star

Hotels
8.3 (3382 reviews)
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah , Kuantan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Kid-friendly facilities
Friendly staff
Cons:
Smelly in-room coffee chair
Strict pool rules

Categories

Cleanliness
7.59
The in-room coffee chair had a lingering smell, suggesting cleaning issues.
Service
8.56
Staff were described as friendly and efficient, though there were issues with responsiveness.
Location
9.1
The hotel is well-located with access to a nice beach for family activities.
Room Quality
8.05
Rooms were newly renovated and comfortable as noted by several reviewers.
Amenities
8.08
Kid-friendly facilities were enjoyed, but pool rules could be improved.
Value for Money
8.54
Affordable spa services and reasonably priced poolside food.
Food and Beverage
8.09
Breakfast had a wide variety but was considered ordinary by one reviewer.
Overall Experience
8.36
Overall enjoyable family vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt.

Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included.

The spa will be temporarily closed for refurbishment until June 30, 2026.
The outdoor jacuzzi is temporarily closed for maintenance until June 30, 2026.




Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-06-30 until 2026-04-29
Hot tub/jacuzzi is closed from 2026-06-30 until 2026-04-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for MYR 54 per person per night when using an available cot.
    People 12 years old and over stay for MYR 194.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3382 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
F
Firdaus • couple • my
10
Will come again. This is my 2nd time here.
Pros:

Cleaness. The breakfast was awesome.
The staff very friendly and helpful.
Beach very beautiful

2026-05-30 • via Nuitee
A
AZLY HADZRAN • solo_traveller • my
8
2026-05-30 • via Nuitee
S
Siti • solo_traveller • my
1
Cons:

Pool kotoor

2026-05-30 • via Nuitee
K
kok ken • family_with_children • my
9
2026-05-30 • via Nuitee
P
Pemuda87 • solo_traveller • my
8
2026-05-30 • via Nuitee
Y
Yusup • solo_traveller • my
10
2026-05-30 • via Nuitee
E
Ezuin • family_with_children • my
10
Excellent.. worth the time and money
Pros:

Near the beach

2026-05-29 • via Nuitee
S
Shaziera • couple • my
10
Pros:

Scrumptious breakfast

Cons:

-

2026-05-29 • via Nuitee
A
AHMAD REDZHAN FAHMI • couple • my
10
2026-05-29 • via Nuitee
N
Nabil • couple • my
9
2026-05-29 • via Nuitee
D
Daresah • couple • my
8
2026-05-28 • via Nuitee
M
Mohamad Saifol • couple • sa
5
Chaos
2026-05-28 • via Nuitee
S
Siti Nurzubaidah • couple • my
9
Amazing
Pros:

All of it, good foods, friendly staffs, good environment

2026-05-28 • via Nuitee
M
Maximilian • extended_group • de
9
Relaxing hotel
Pros:

Really pretty hotel! Picture-perfect beach, large rooms and an overall good looking hotel. There are also many acitivites that the Hotel provides (picklball, bow and arrow, etc)

Cons:

The staff was at times not friendly… the buffet in the evening was very disappointing. I would not recommend it! Same goes for breakfast

2026-05-28 • via Nuitee
N
nur • couple • my
10
Very happy, calming and the food (breakfast) so delicious.
Pros:

All so good. Very excellent

Cons:

Sorry dont have any that i didnt like.

2026-05-28 • via Nuitee
A
Akma • solo_traveller • my
8
Will visit again soon
Pros:

We like the new look of the resort. The beach is amazing. The breakfast buffet was excellent. The room was clean.

Cons:

The air-conditioning of the family room in the second room requires technical adjustment due to the temperature being not similar to the main room.

2026-05-28 • via Nuitee
N
Nurul • couple • my
9
2026-05-27 • via Nuitee
M
Michelle • family_with_children • my
10
Relaxing and enjoyable stay.
Pros:

Newly refurbished and very thoughtful designs.

Cons:

Parking area can be better, maybe some shaded parking lots will be better.

2026-05-27 • via Nuitee
T
TAN • couple • my
10
Overall, we had a pleasant stay. The scenery was beautiful and the environment was relaxing. The facilities were general
Pros:

the scenery is excellent and the environment is very peaceful

Cons:

pool area may need more safety improvement because my son got a minor injury on his arm

2026-05-27 • via Nuitee
K
KHANG WEI • solo_traveller • my
9
Pros:

The environment was really good. Love it.

Cons:

Parking not enough when there are peak season.

2026-05-27 • via Nuitee