Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star

Hotels
8.3 (3586 reviews)
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah , Kuantan , MY
+60 9-548 8288

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly facilities
Friendly staff
Cons:
Smelly in-room coffee chair
Strict pool rules

Categories

Cleanliness
7.59
The in-room coffee chair had a lingering smell, suggesting cleaning issues.
Service
8.56
Staff were described as friendly and efficient, though there were issues with responsiveness.
Location
9.1
The hotel is well-located with access to a nice beach for family activities.
Room Quality
8.05
Rooms were newly renovated and comfortable as noted by several reviewers.
Amenities
8.08
Kid-friendly facilities were enjoyed, but pool rules could be improved.
Value for Money
8.54
Affordable spa services and reasonably priced poolside food.
Food and Beverage
8.09
Breakfast had a wide variety but was considered ordinary by one reviewer.
Overall Experience
8.36
Overall enjoyable family vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt.

Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.3
Based on 3586 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
A
AFANDI • couple • my
9
2026-10-14 • via Nuitee
A
Anis Shahira • family_with_children • my
8
Indeed good kids friendly hotel!
Pros:

I really love the swimming pool — it’s definitely one of the main things that attracted me to this hotel. The overall stay was pleasant and enjoyable.

Cons:

One area that could be improved is the breakfast selection. Compared to other hotels, I felt there could be more variety, and some dishes could be improved in terms of taste. Other than that, I really enjoyed my stay!

2026-10-13 • via Nuitee
N
Nasirah • family_with_children • my
10
Amazing
Pros:

I love everything about it.

Cons:

I can’t think about anything for now.

2026-10-13 • via Nuitee
M
Mohd Norkhaireez • family_with_children • my
9
Good stay. Value for money. Suitable to relax.
Pros:

good breakfast.plenty of choices. able to grab teh tarik which the station is outside of main entrance of breakfast area.

The fireshow & ATV is good.

Cons:

the view is limited unless i paid extra for beach view

2026-10-12 • via Nuitee
N
Nur • solo_traveller • my
9
Pros:

Staffs are very welcoming and helpful. The room is also clean and the hotel has a varieties of breakfast spread.

Cons:

Nothing.

2026-10-12 • via Nuitee
N
Norliza • solo_traveller • my
8
Cons:

A full length mirror in the room would be an added value. No other mirror except in bathroom

2026-10-11 • via Nuitee
R
Rohaya • couple • my
10
2026-10-11 • via Nuitee
C
Chung fong • solo_traveller • my
9
2026-10-10 • via Nuitee
N
NUR ARIFAH • couple • my
10
2026-10-09 • via Nuitee
Z
Zamran Hashim • couple • my
7
Fine place with nice sea scenery
Pros:

Scenery

Cons:

Stairs to the car park

2026-10-09 • via Nuitee
S
Sean • family_with_children • my
8
2026-10-08 • via Nuitee
R
roslita • family_with_children • my
6
All in all I still enjoy my stay
Pros:

Looking grand & posh from the Lobby. Suits well with 5 stars. Plenty of seats to hang around. Nicely done & properly sectioned. Very breezy. Enjoy it very much

Cons:

Pastries & cake at the cafe a bit lousy. Scones was big time failed. Need big improvement. It’s taste like been sitting there for 3 days? Cake is the same. I don’t know. Really wish it was my taste bud.

The room is great but the bathroom definitely not.

2026-10-08 • via Nuitee
M
Muhannad • family_with_children • sa
10
2026-10-07 • via Nuitee
S
Siti • couple • my
9
2026-09-19 • via Nuitee
S
Suet Mun • family_with_children • my
7
Overall is ok. But we found glass on the beach for 2 days. We picked up and throw it to bin.
Pros:

Good breakfast. Bed was comfortable

Cons:

I told them that i am vegan, gluten free not much choice I can have other than fruits, wanted to take a few oranges back to room to make juice since they can’t make it for me (that day was green juice, they don’t want to mix/ wash the juicer), they said can just have it here.

2026-09-19 • via Nuitee
M
Muhammad • solo_traveller • my
10
2026-09-19 • via Nuitee
M
Mohamad Sabri Musa • extended_group • my
8
2026-09-18 • via Nuitee
A
Ahmad Basyiruddin • family_with_children • my
6
overprice but the beach was so amazing.
Pros:

the beach

Cons:

the swimming pool rules too strict for parents with children

2026-09-18 • via Nuitee
N
Norita • extended_group • my
10
2026-09-17 • via Nuitee
R
Rachel • solo_traveller • my
8
2026-09-17 • via Nuitee