Homewood Suites by Hilton Ft. Worth-North at Fossil Creek

breakfast was not offered and there was nothing I liked from this hotel

The rooms were very nice.

Close to freeway and downtown. Location

The bed was comfy! The employees were nice.

This hotel was an absolute nightmare from start to finish. The entire place was undergoing nasty renovations, leaving it in complete disarray. The room itself was a disaster, completely unfurnished, with mold creeping through the showers and vents. The doors were broken, and the carpets were riddled with disgusting stains. Even the bedding was stained, adding to the overall filth. Cockroaches were crawling on the walls, and their wings were disturbingly stuck in the vents. The walls had holes, the faucets were leaking, and the microwave still had leftover food inside. The countertop was smeared with stuck-on cheese, and the refrigerator had a broken handle. Every corner of this hotel screamed neglect and filth, making it an unbearable place to stay.

To make matters worse, my family had to scramble to find another place to stay that night. Despite purchasing two nights, I still haven’t been refunded for the stay. The hotel had no manager on-site throughout the weekend, and the general manager only works a 9-to-5 schedule, leaving no one to address the situation. Finding another hotel to accommodate my family was a struggle, and the alternative wasn’t much better. As a Hilton Honors member and Hilton Grand Vacations owner, I’ve never been treated this poorly. The entire experience was beyond disappointing and completely unacceptable.

Do not stay here! This hotel has hot water issues. On my first day, I checked in and saw a sign saying water would be intermittent due to renovations. There was no hot water on my first day, so I talked to the front desk on day 2 and checked multiple times throughout the day to take a shower. They told me to go back to my room and check again because the manager had just checked a nearby room. I checked and still had no hot water. I also noticed water leak repairs near the shower, so I assumed it was related. To make matters worse, when I picked up the phone to call the front desk about the issue, bugs crawled out. I checked out and booked a room across the street at the Home2 Suites. When I called the Homewood property to check out and explain why (and the bugs), the manager only said, “So we are checking you out then?” and made no mention of the water issues beyond saying it was “repairs” (the sign has been there since August, and now it’s November). She also didn’t acknowledge the bugs. The hotel is dated, which is fine, but they should at least make an effort.

Renovation is a ‘home run’! The service providers here are excellent. Edgar, front desk person, was on point upon arrival. He saw that one of their unrenovated suites was assigned to us, but quickly made the change to a newly reno’d. This saved us - the room was scary & not in a fun, Halloween way. Dirty upholstery & peeled, severely chipped nightstands, lamps & coffee tables.

The new suite was clean, modern-design aesthetic & seemed to have everyth we needed, when we needed it. Even plenty of salt & pepper for our takeout (ever have a room with 1 packets of salt & pepper each - translating to 7 grains of pepper). Breakfasts were delicious every day too. The staff worked diligently cleaning behind guests dining, truly focused on the guest outcomes. Preparing food & tools as needed, politely & planned. Even housekeeping was on board with ensuring our room had hangers, towels, etc. Service with a smile here! It seems everyone absolutely deserves & appreciates the renovation dollars Hilton awarded.

We stayed 1 week for work & our reservation was saved by this reno. Be patient, perhaps the lobby will be soon (upholstery on armed furniture is very dirty & ‘off putting’ to enjoying any lobby food/drink as it doesn’t communicate ‘fresh & clean’.

Bonus: basketball half court! Yay! Workout room clean, well appointed w/water machine, clean towels, had excellent equipment & space for a self-satisfying workout. Pool needs a heater. While temp outside in the 80s, pool was way too cold to be considered anyth but a cold plunge, & it was fairly small tho attractive. I know this modification will be expensive, but hopefully Hilton decides this location is fully-funded soon to receive this much-needed pool upgrade.

Everything was great! Clean room,great service and the breakfast was good

The hotel was easy enough to find. We stayed in the handicap room which definitely needs an upgrade as the area around the toilet, was nasty and the shower definitely needed work. The sink faucets needed tightened in the kitchenette area, and there was a suction handicap bar as a handle on the freezer of the refrigerator. The wallpaper in the hallways was peeling off. The carpet needs to be replaced as it was loose.And there was a rug placed over an area which I tripped on. The breakfast was okay. The parking lot was safe and well lit. The beds were comfortable.

Need renovations

Lots of construction and inconvenient access due to building equipment blocking exits. Carpet uneven in hallway and is a safety hazard.
Areas where there is heavy construction should be closed for access until completed.
Front desk Staff not very friendly.

While it doesn’t seem to be located in the best part of town it’s pretty convenient, breakfast is free love that, pool was open this time around, parking was free. Far as the room goes it was clean. The bed was hard, the tub was not in the best condition but it was doable for the price. Ice machine is located near the laundry area which is also nice to have. Place is a little dated but nice.

the staff was very polite but after reserving a room for a couple months out I got the last room available. I had to walk to the farthest room from the elevator on the top floor. they were over booked. the bed was the best bed I have slept in though. so comfortable I didn't want to get up. I gave them an average of 3 stars for the walking distance.

We normally like this brand of hotel. The hotel needs an upgrade.

The property was fine for the large amount of space. But I was overcharged and the room had lots of problems. The staff was fine but uninformed about pricing.

The staff was very nice but the hotel could use some serious TLC. Stains on the couch, lampshades, and carpet, small holes in the walls, and the elevators were questionable.

It’s an older hotel like many people have mentioned. The treadmills don’t work in the fitness center and nobody cares. We had to ask to get silverware and pots and pans for our room (and it’s an extended stay hotel). We had a non-working telephone in our room so we had to either call the front desk from our cell phones or walk up there and then again, no one cares because the people working the front desk would rather be looking at their cell phones than helping guests or answering the front desk phone. There were roaches in the bathroom. One was inside the toilet! Our room was fairly quiet with the exception of the whining dogs in the room across the hallway. We were on the first floor because when we checked in, we were told there were no other rooms available. (My husband asked for a top floor room) Our stay was not cheap by any means-we stayed 6 nights because we were in town visiting family. For the price we paid, this should’ve been a much better experience.