Homewood Suites by Hilton Houston-Westchase

Hotels
Homewood Suites by Hilton
8.6 (281 reviews)
2424 Rogerdale Road , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Old furniture
Maintenance issues
Unfriendly service at times

Categories

Cleanliness
7.93
Mixed comments about cleanliness; issues noted with stains on pillows and old towels.
Service
9.2
Generally positive interactions, though some reports of unfriendly staff.
Location
9.14
Good location, especially for proximity to medical facilities.
Room Quality
7.89
Some rooms had maintenance issues, including old furniture and uncomfortable beds.
Amenities
8.42
Basic amenities, but gym equipment was defective and the pool was not well maintained.
Value for Money
8.88
Pricing is good relative to facilities, though some feel additional costs for basic services are unwarranted.
Food and Beverage
8.43
Breakfast was noted as adequate but could be improved.
Overall Experience
8.9
Overall satisfactory stay, but with several areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Spacious Suites with Full Kitchens
Experience the comfort of home with our modern amenities and full kitchens in every suite, perfect for short or extended stays.

Convenient Location near Houston Attractions
Explore the vibrant Galleria Mall, Herman Park Zoo, and museum district just minutes away from our hotel, ideal for leisure travelers.

Complimentary Services and Facilities
Start your day with a free hot breakfast buffet, stay active in the fitness center, and enjoy evening snacks and drinks on weekdays. Take advantage of our business center and free grocery shopping services for a hassle-free stay.

Book your stay at Homewood Suites Houston-Westchase for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

This is a nonsmoking accommodations.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 281 reviews
Cleanliness: 7.93
Service: 9.2
Location: 9.14
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 8.9
C
Carolyn solo_traveller us
1
Tell people what is going on. I felt like a victim and will cancel my future reservations there.
Pros:

Should have been advised about renovation. Horrible experience

2026-02-12 via Nuitee
N
Noel couple us
10
2026-01-29 via Nuitee
S
SOBOWALE solo_traveller ng
5
Friendly staffs & quiet location.
Pros:

The quiet location. Staffs are friendly and ready to assist.

Cons:

The buffet was not available due to ongoing renovations

2026-01-22 via Nuitee
R
Regena couple us
10
Pros:

I liked everything about it. Location, breakfast options, room size.

2026-01-20 via Nuitee
L
Lorena family_with_children us
10
It was wonderful staying here
Pros:

Friendly staff. Indoor pool, basketball court for the kids.

Cons:

Nothing everything was phenomenal

2026-01-19 via Nuitee
M
mark solo_traveller us
9
I love the stay this past weekend
Pros:

I love it thanks

Cons:

Could not get WiFi

2026-01-19 via Nuitee
J
John extended_group gr
8
Pros:

Very polite personnel and helpful. Good location almost on Westheimer Road, The building and the facilities was fair enough, maybe they should change the couch and the bed that opens but they have very clean rooms generally. They have to improve a little bit the breakfast and the rooms with the PC's and the phone center.

2026-01-12 via Nuitee
S
Sandy couple us
10
We have stayed here several times and always enjoy our stay.
Pros:

Keyless entry was fast and efficient. Room was clean and bed was very comfortable.

Cons:

Nothing

2026-01-02 via Nuitee
S
Suliman couple sa
3
Very old hotel
Pros:

Location

Cons:

Very old dirty furniture, smiley carpets, leaking bathrooms. Old screens. Slow internet.

2025-12-30 via Nuitee
L
lupe couple us
5
Pros:

Size of suite.

Cons:

That social hour was only 1 night versus what website suggested was a daily event. Boo

2025-11-03 via Nuitee
5
595rushikeshg Business
10
Good Place to long stay and awesome experience
Pros:

This is really good place to long stay , as I’m travelled from India so I wanted breakfast and kitchen in my hotel this is best option to get all amenities as well staff is really good specially Jose,Albert ,Kelly and specially mentioned to their manger Cindy she is kind helpful and always ready to help us
Thanks once again as well to Homewood suits team
They have swimming pool, good breakfast many options are there

2025-10-26 via Tripadvisor
M
Maisie solo_traveller gb
8
2025-10-14 via Nuitee
C
CESAR
10
Pros:

Great

2025-09-30 via Nuitee
T
Tony
6
Pros:

The area near the hotel was pretty neat and clean, but not sure about the safety.
The room was little outdated, single sitting coutch had some stains.

2025-09-29 via Nuitee
P
Phi friends
8
Pros:

Staff was not friendly. They dont acknowledge you when you come in and out. The lady that did breakfast yelled at me for using the same serving spoon. It was my fault but you can address things without yelling at your guests. I reported an issue with front desk about stained pillow and you can tell he didnt care.

2025-09-28 via Nuitee
B
Beatrice
10
Pros:

Clean rooms

2025-09-26 via Nuitee
L
Latasha couple us
9
2025-09-14 via Nuitee
R
Robert
8
Decent Stay
Pros:

Room was clean but the pull-out sofa mattress definitely needed replacing. Front desk staff very helpful and efficient. Love the chocolate chip cookies.

2025-09-03 via Nuitee
R
Ray family
8
Pros:

Close to medical facility

2025-09-02 via Nuitee
J
Jeneive
4
Pros:

The shower was horrible water was filling up in the tub and the hot tub was not hot the towels and wash cloth was rough and old and the toilet paper was like sand paper it was definitely a no frill hotel and they have the nerve not to give you complementary water because I was not staying for more than one night so I have to buy a bottle of water for four dollars. I have never heard of that in my life, I feel like as long as you’re staying at the hotel you should have the right to a bottle of water for free, but because I was only spending one night I was not allowed a bottle of water I had to pay for it. This is the worst hotel I’ve ever stayed in. The price was good, but that was all I do not recommend this hotel.

2025-09-01 via Nuitee