Homewood Suites by Hilton Phoenix - Metro Center

Hotels
•
Choice Hotels International
8.6 (122 reviews)
2536 W Beryl Ave , Phoenix , US
1-602-674-8900

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast
Cons:
Maintenance issues in rooms
Lack of certain amenities
Mixed opinions on value for money

Categories

Cleanliness
7.6
Overall, guests appreciated the cleanliness of the hotel rooms and common areas, though some minor cleanliness issues were mentioned.
Service
8
The hotel staff, especially at the front desk, received high praise for being friendly, helpful, and attentive, with only a few guests experiencing delays in service.
Location
7.8
The hotel's location near dining options and shopping centers was considered convenient and desirable by most guests.
Room Quality
7.2
While many guests found the rooms clean and comfortable, there were occasional complaints about maintenance issues such as malfunctioning AC units and outdated decor.
Amenities
7.6
The hotel's amenities were generally satisfactory, though some guests noted the absence of certain services like a spa.
Value for Money
6.7
Opinions on the value for money were divided, with some guests feeling the prices were reasonable given the location, while others found them slightly high compared to the offered services.
Food and Beverage
7.4
Most guests were satisfied with the breakfast and dining options, although a few suggested improvements in variety and quality.
Overall Experience
7.7
The majority of guests had a positive experience at the hotel, with many expressing their willingness to recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 15:19

Property Description

Recreation Opportunities:
Indulge in the outdoor pool and 24-hour fitness center at Homewood Suites by Hilton Phoenix - Metro Center.

Complimentary Amenities:
Enjoy free Wi-Fi, daily on-the-go breakfast, and a fireplace in the lobby at this hotel.

Event Spaces and Business Services:
Featuring 924 square feet of event space, a 24-hour business center, and express check-out, this hotel is perfect for both leisure and business travelers.

Book your stay and experience the convenience and comfort at Homewood Suites by Hilton Phoenix - Metro Center today.

Important information:

* Contactless check-in and contactless check-out are available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 122 reviews
Cleanliness: 7.6
Service: 8
Location: 7.8
Room Quality: 7.2
Amenities: 7.6
Value for Money: 6.7
Food and Beverage: 7.4
Overall Experience: 7.7
J
Juan
10
Pros:

great staff

2025-05-19 • via Nuitee
A
April • partner
8
Pros:

Loved the grill and patio area. It was nice to hang out with other guests and play music and enjoy the night.

2025-05-18 • via Nuitee
K
Kamille
10
Pros:

Unfortunately the bed was lobsided and sunk in and the pool was a little dirty but other than that we honestly loved our stay

2025-05-18 • via Nuitee
C
Cynthia
10
Pros:

Cleanliness of the room staff was very friendly I would stay again.

2025-05-18 • via Nuitee
D
Daniel
10
Pros:

The room was very open and large easy to move around.

2025-05-17 • via Nuitee
K
Katerina
10
Pros:

This was a great place to stay.

2025-05-15 • via Nuitee
S
Stephen • partner
10
Pros:

Very quiet and great staffs

2025-05-12 • via Nuitee
J
Jessica
10
Pros:

One of the best hotels we’ve stayed out. Very helpful team! Great breakfast! Rooms are very spacious and very clean!

2025-05-11 • via Nuitee
J
Jennifer
10
Pros:

Nice place to lay your head for the night. Bed was a little bouncy but when you're tired, it's just fine.

2025-05-07 • via Nuitee
J
Jason • family
10
Pros:

Clean, very nice property

2025-05-05 • via Nuitee
T
Tamara
10
Pros:

We love staying her when visiting our daughter at GCU.

2025-05-04 • via Nuitee
S
Steven
10
Pros:

Staff was very nice and accomodating

2025-05-03 • via Nuitee
R
Ray • partner
10
Pros:

Everything went well.

2025-05-01 • via Nuitee
M
Michael • family
8
Pros:

Property was safe and secure. The room was spacious with two tv's. The check in with the bald headed gentlemen I forget his name was very kind, pleasant and helpful to me and my mom. The check out however left a lot to be desired the hotel did not seem busy but I felt very pressed at 11:30 am instead of the usual 12 noon at other hotels. Never felt that rushed in my life.

2025-04-30 • via Nuitee
M
Melissa • family
10
Pros:

The property was neat. The lobby and rooms were well kept. Very comfortable stay

2025-04-29 • via Nuitee
J
jaquelinne • friends
4
Pros:

crumbs in the bed, light socket on one side of the bed didn't work and to top it off the A/C didn't work, the hallway was cooler then our room. Luckily it wasn't too hot but in the Arizona heat is not okay.

2025-04-28 • via Nuitee
D
Donna
8
Pros:

Our stay was pleasant. The room was clean and spacious. The breakfast was ok. The stereo typicle eggs, tots, potatoes

2025-04-27 • via Nuitee
J
Jacob • friends
10
Pros:

Staff was the best part, we met a gentleman that worked at the front desk, He was easily the most helpful and kind hotel staff member I have ever come across. He showed us some local maps the hotel offered, told us about his recent move here from Texas (we are moving from California), and great dining people had told him about. I believe his name was Thomas, I apologize if I am wrong. He made this stay amazing.

2025-04-22 • via Nuitee
L
Leonard • partner
10
Pros:

This is not the best hotel in the world. It's not like a boutique hotel but for what it is, it's amazing. It's incredibly clean. It's quiet and the staff are very nice. I would highly recommend this hotel... It's just a standard business hotel but it's well put together and maintained. It's definitely worth staying at

2025-04-20 • via Nuitee
J
Jelisa • friends
8
Pros:

Great experience

2025-04-20 • via Nuitee