Homewood Suites by Hilton Baton Rouge

Dirty place and several things broken...not kept up very well

The property was poorly maintained, and the overall standard of cleanliness was extremely disappointing. The couch and chairs were visibly filthy, and the rug had such an unpleasant odor that I felt uncomfortable walking barefoot.

The toilet bowl was in desperate need of a thorough deep cleaning, and the ironing board was dirty and remained stuck throughout my entire stay, making it unusable.

Overall, the condition of the property fell well below acceptable standards of cleanliness, hygiene, and maintenance. These issues significantly affected my comfort and overall experience.

The mattresses & sofa worn-out bath tub had what looks like bad permanently rings around the tub or in bad need of a really good cleaning I had to pad the bed with pillows the get rest

Breakfast, sofa couch, had wires coming through the mattress.

The not so good: I had two TVs. None were smart. It's 2026. I have traveled to 3rd world countries that all had smart TVs and I could watch my Netflix. I can officially say that I caught up on reruns of dateline and forensic files and I remember how annoying commercials are and if I missed something...well...too bad, can't rewind! It was something that will make me choose another hotel next time.
Breakfast ended at 9am which is wayyy to early on vacation for me to get up for.
The pull out couch was broken but luckily that wasn't truly something we needed so we just lay on the couch.
The ugly: My children's room had a huge roach. Seems to be something that comes up often in reviews now that I am really looking at some other reviews.

Everything

It was dirty with trash overflowing the cans by the elevators daily. Their pool never works. I stayed there 2 times in 3 years and both times the pool didn’t work but they don’t put that on the site, I stayed for 5 days and had to call to get my room cleaned on the 4th day and they still didn’t show up.
The night lady gave us a better room for the last night.
But the first rooms,bathroom door was falling apart and the floor trim was tore up.
I won’t go back unless it’s free.

The bathroom light randomly goes off and on. The electrical outlet by the vanity didn’t work. There was some mold around the living room a/c vent. The a/c had been replaced and worked well but the installation was poorly done and had gaping areas around the unit. Overall not what I expected from a Homewood facility.

The thermostat only went to 65 and I'm menopausal so it was a little warm to me.

What can improve? Absolutely everything. When I booked this hotel over a month ago, it was specifically, and I do mean specifically, because of the pool. I even paid the premium rate compared to other hotels without pools. Upon arrival, the front desk cheerfully informed me the pool was "not available." Apparently, "pool" is just decorative and a claimed amenity that does not exists. Just the beginning yo!
My room featured two phones that were purely decorative, because who needs working phones when you can dial the front desk on your cell phone? Listen to their whole marketing spill about how satisfaction is guaranteed 6 times before they answer. Go ahead (225) 927-1700 listen for yourself! The ironing board, meanwhile, had no cover, which is perfect if you enjoy ironing on the surface of exposed metal springs.

The other amenities that dont exsist? Lets talk about those. TVs. Two of them. One remote. The intent of having two TVs seems to evaporate when you have to play "pass the remote" every time someone wants to change the channel. Shampoo was "claimed" to be provided but was as real as the available pool. I had to ask housekeeping to bring some. And speaking of housekeeping. I stopped by the front desk Saturday morning and politely requested cleaning services, shampoo, and fresh towels. I returned hot and sweaty after a full day of touring LSU at 4 p.m. to find, absolutely nothing. My room untouched. It took a second phone call (on my cell phone) and several more hours before anyone showed up. Save your money. Book a hotel without a pool. At least you won't feel fooled by the amenities.

The floor turned our feet black, fast.

I don’t even know where to start. The hallway carpet was soaked, the toilet was leaking, the bathroom door was hanging on by a thread, and the worst of all the tub when we ran water for a bath was completely black! Not even joking. Horrible, will never stay again and if we weren’t so tired from the trip we had taken we would have left immediately.