Hilton Garden Inn Raleigh Durham Airport

Hotels
Hilton Garden Inn
8.2 (609 reviews)
1500 RDU Center Drive , Morrisville , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Run down facilities
Rude front desk clerk

Categories

Cleanliness
7.66
Facilities look run down and dirty in some areas, some damage in room.
Service
8.63
Staff were amazing, but some reviews mention rude front desk interaction.
Location
9.17
Proximity to the airport was excellent and convenient.
Room Quality
8.12
Room was large and comfortable, but showing signs of wear.
Amenities
7.15
Some amenities such as breakfast and elevators not up to standard.
Value for Money
8.61
Considered good value, but breakfast pricing is noted as expensive.
Food and Beverage
7.66
Breakfast quality varied; some guests noted it was okay.
Overall Experience
8.63
Mixed experiences, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:40

Property Description

Luxurious Accommodations
Indulge in comfort with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker in every room at Hilton Garden Inn Raleigh-Durham.

Top-Notch Amenities
Take advantage of the indoor pool, gym, and 24-hour business center during your stay. Relax in private seating areas in the lobby or unwind by the outdoor fire pit.

Delicious Dining Options
Savor a delectable a la carte breakfast and dinner at The Great American Grill. End your day with a refreshing cocktail in a cozy atmosphere.

Experience convenience, comfort, and culinary delights at Hilton Garden Inn Raleigh-Durham. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 609 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
Z
Zuar extended_group us
10
Pros:

very clean and friendly staff

2026-04-14 via Nuitee
W
Wright couple us
9
2026-04-13 via Nuitee
K
Kenneth couple us
10
My go to hotel when arriving on late night flights.
Pros:

Perfect location for travelers transiting through RDU Airport. Shuttle service is available. Receptionists are great. Breakfast is delicious.

Cons:

Nothing

2026-04-13 via Nuitee
K
Kerry couple us
10
Great stay for early airport leave Driver was great fornshuttle. Could use maybe a number system f
Pros:

Mattress. Linens. Dinner. Breakfast.

Cons:

Used K cups and creamers in coffee station.

2026-04-09 via Nuitee
T
Tina solo_traveller us
10
2026-04-07 via Nuitee
K
Kimberlee couple us
10
2026-04-06 via Nuitee
W
weigele couple us
3
See above. Totally disappointing.
Pros:

The only thing I liked was the bar. We arrived back to hotel at 1030pm and were greeted warmly by the bar man on duty. Friendly but not intrusive.

Cons:

Receptionist on arrival was very unhelpful. We arrived very early due to an early flight and were exhausted. I realize that the hotel is under no obligation to allow us to check in early but the receptionist was not at all helpful. I asked her to call me when we could check in and was told she would if she had time. She did not contact us. Pool was small murky and totally unappealing. Gym is the size of a closet. Carpets ripped up outside our room and the toilet was all scratched up. I have no idea how this hotel receives good reviews. Definitely not up to the standards of the Hilton chain.

2026-03-30 via Nuitee
L
LARRY couple us
7
Overall good
Pros:

NA

Cons:

Room too dark…. Bathroom too dark needs more lighting.

2026-03-29 via Nuitee
C
Catherine family_with_children us
8
2026-03-27 via Nuitee
W
William couple us
7
Good locations. The facility itself was quite average
2026-03-26 via Nuitee
M
Michelle family_with_children us
10
Pros:

Check in person was very helpful and shuttle driver went out of his way to help!

2026-03-14 via Nuitee
E
Elizabeth couple us
9
Pros:

Great location close to airport, and just 10 minutes from several restaurants/ retail shops. Great amenities (gym, convenient restaurant on site, nice selection of snacks, drinks ks for purchase). Quiet and very nice lobby area.

Cons:

Nothing too bad, but found food crumbs on the room rug...just needed a little better vacuuming in rooms/hallways. Otherwise pretty clean.

2026-03-03 via Nuitee
M
Mario solo_traveller bo
10
Great experience
Pros:

Clean and cozy
Súper friendly staff

Cons:

Breakfast not included

2026-02-22 via Nuitee
M
Monique couple nl
7
Kleine voldoende
Pros:

Ligging

Cons:

Receptie onkundig bij binnenkomst, fout kamernummer en toen sleutel die niet deed weer terug

2026-02-11 via Nuitee
R
Robin couple us
10
2026-01-27 via Nuitee
R
Robert solo_traveller us
8
2026-01-20 via Nuitee
C
Charles couple us
10
I would stay there again
Pros:

Front desk and airport shuttle staff were amazing

Cons:

Nothing

2026-01-20 via Nuitee
S
Sammy family_with_children au
7
Basic accomodation close to the airport
Pros:

Close to the airport

Cons:

A little old

2026-01-20 via Nuitee
B
Brenda couple us
9
Pros:

Staff extremely kind, dinner was great.

2026-01-20 via Nuitee
L
Lee family_with_children us
8
If the elevator had worked, it would have been a good stay.
Pros:

Good food, but a bit pricey, I thought.

Cons:

The elevator wasn't very good. I had to wait and wait for it. There were two elevators, but only one worked.

2026-01-19 via Nuitee