Hilton Garden Inn Raleigh Durham Airport

Hotels
•
Hilton Garden Inn
8.2 (596 reviews)
1500 RDU Center Drive , Morrisville , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Run down facilities
Rude front desk clerk

Categories

Cleanliness
7.66
Facilities look run down and dirty in some areas, some damage in room.
Service
8.63
Staff were amazing, but some reviews mention rude front desk interaction.
Location
9.17
Proximity to the airport was excellent and convenient.
Room Quality
8.12
Room was large and comfortable, but showing signs of wear.
Amenities
7.15
Some amenities such as breakfast and elevators not up to standard.
Value for Money
8.61
Considered good value, but breakfast pricing is noted as expensive.
Food and Beverage
7.66
Breakfast quality varied; some guests noted it was okay.
Overall Experience
8.63
Mixed experiences, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:40

Property Description

Luxurious Accommodations
Indulge in comfort with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker in every room at Hilton Garden Inn Raleigh-Durham.

Top-Notch Amenities
Take advantage of the indoor pool, gym, and 24-hour business center during your stay. Relax in private seating areas in the lobby or unwind by the outdoor fire pit.

Delicious Dining Options
Savor a delectable a la carte breakfast and dinner at The Great American Grill. End your day with a refreshing cocktail in a cozy atmosphere.

Experience convenience, comfort, and culinary delights at Hilton Garden Inn Raleigh-Durham. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 596 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
M
Monique • couple • nl
7
Kleine voldoende
Pros:

Ligging

Cons:

Receptie onkundig bij binnenkomst, fout kamernummer en toen sleutel die niet deed weer terug

2026-02-11 • via Nuitee
R
Robin • couple • us
10
2026-01-27 • via Nuitee
B
Brenda • couple • us
9
Pros:

Staff extremely kind, dinner was great.

2026-01-20 • via Nuitee
S
Sammy • family_with_children • au
7
Basic accomodation close to the airport
Pros:

Close to the airport

Cons:

A little old

2026-01-20 • via Nuitee
R
Robert • solo_traveller • us
8
2026-01-20 • via Nuitee
C
Charles • couple • us
10
I would stay there again
Pros:

Front desk and airport shuttle staff were amazing

Cons:

Nothing

2026-01-20 • via Nuitee
D
Dianna • family_with_children • us
4
We had a stopped up commode "3" times during the stay and the last time we just checked out early.
Pros:

The breakfast was okay if you got it cooked to order. The fruit selection needs improvement.

Cons:

The fruit selection was not good. The toaster needs replacing.

2026-01-19 • via Nuitee
E
Edward • solo_traveller • us
9
2026-01-19 • via Nuitee
N
Nicole • couple • us
5
Woken at midnight for false alarm
Pros:

The property was lovely and the staff was great

Cons:

There was a false alarm fire alarm at midnight. We had to walk up and down 6 flights. This was very disturbing and scary and then of course we had trouble sleeping and had an early flight to catch. I was disappointed for the first time in a Hilton that I stayed in. Not any fault of the staff as far as I can see.

2026-01-19 • via Nuitee
E
earnest • family_with_children • us
5
Cons:

Damage in room

2026-01-19 • via Nuitee
K
Kaysha • couple • us
7
2026-01-19 • via Nuitee
J
J Edward • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lee • family_with_children • us
8
If the elevator had worked, it would have been a good stay.
Pros:

Good food, but a bit pricey, I thought.

Cons:

The elevator wasn't very good. I had to wait and wait for it. There were two elevators, but only one worked.

2026-01-19 • via Nuitee
D
DAVID • couple • us
9
2026-01-17 • via Nuitee
T
Thanh • solo_traveller • us
8
2026-01-15 • via Nuitee
T
Teletha • couple • us
10
Pros:

The shuttle driver on the morning of Sat. May 24,2025 was there before the 4:00am estimate and was the kindest and most helpful person on our entire trip. I wish I remembered his name. He was exceptional!

2026-01-15 • via Nuitee
J
Joseph • couple • us
8
2026-01-13 • via Nuitee
K
Kevin • couple • us
8
Enjoyable
Cons:

The toilet paper was a long ways away from the toilet.

2026-01-12 • via Nuitee
F
Farirayi • family_with_children • us
8
Good & restful
Pros:

Close to airport.

Cons:

Not sure about cleanliness. Had what looked like bed bug bites after.

2026-01-07 • via Nuitee
E
Evan • couple • us
10
2026-01-03 • via Nuitee