Hilton Garden Inn Minneapolis Eagan

Hotels
•
Hilton Garden Inn
8.6 (127 reviews)
1975 Rahncliff Court , Saint Paul , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and shuttle drivers (frequent praise for George, Dano, Jason)
Convenient location near attractions / Twin Cities
Comfortable beds reported by multiple guests
Reliable and appreciated complimentary shuttle service
Nice pool and generally pleasant property/lobby
Cons:
Cleanliness issues (hairs on bed, hair clumps in hot tub, cleaning smells)
Outdated rooms and maintenance issues (lighting, vent, shower door); uncomfortable pullout sofa
Inconsistent staff presence at times and problematic breakfast access/no complimentary breakfast
Occasional strong cleaning odors (mop water) and room location (far from elevator for some rooms)

Categories

Cleanliness
6.8
Multiple guests reported hairs on beds and in the hot tub and occasional cleaning odors; cleanliness is a clear negative in several reviews.
Service
10
Numerous very positive mentions of staff and shuttle drivers (notably George, Dano, Jason) being helpful and courteous, though a few comments noted staff absence at times.
Location
9.6
Several reviews praised the convenient location near main attractions and Twin Cities points of interest.
Room Quality
7.2
Mixed to negative: reports of outdated rooms needing upgrades, uncomfortable beds or sofa pullouts, lighting and bathroom vent/shower door problems.
Amenities
9.3
Pool and shuttle service received strong praise, but hot tub cleanliness and lack/limits of complimentary breakfast were criticized.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
7.7
Several complaints about breakfast availability/no complimentary breakfast and restrictive buffet access; limited positive feedback on F&B.
Overall Experience
9.6
Overall guests report positive stays with excellent staff and shuttle service, though cleanliness and some room issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Amenities

Easily reach Mall of America and St. Paul International Airport with our shuttle service. Enjoy spacious rooms with microwaves and refrigerators, all remodeled in 2018.

Dining and Recreation Options

Start your day with breakfast at the Garden Grille and Bar or grab a snack from the 24-hour store. Relax in the indoor pool, hit the fitness center, or stay connected with free high-speed internet.

Nearby Attractions

Explore downtown Minneapolis, Buckhill Ski Area, Cascade Bay Waterpark, and the Minnesota Zoo, all just a short drive away.

Book your stay at Hilton Garden Inn Minneapolis Eagan for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 127 reviews
Cleanliness: 6.8
Service: 10
Location: 9.6
Room Quality: 7.2
Amenities: 9.3
Value for Money: 8.6
Food and Beverage: 7.7
Overall Experience: 9.6
A
Adalena • family_with_children • us
9
2026-11-07 • via Nuitee
K
Ke • solo_traveller • us
8
2026-11-04 • via Nuitee
M
Mariette • couple • aw
5
Never again
Pros:

We found not one but several hairs on the bed. That is disgusting

Cons:

Room is old needs upgrading

2026-10-30 • via Nuitee
A
Anna • couple • us
4
Pros:

The location was fairly close to main attractions.

Cons:

The hot tub was filled with hair clumps and singular strands. Staff weren’t always present throughout the stay, including check out time. No complimentary breakfast.

2026-10-25 • via Nuitee
J
Jim McClure • couple • us
7
Your location was what we were looking for.
Pros:

Location, and helpfulness of staff.

Cons:

Lighting in room was not up to par.

2026-09-10 • via Nuitee
S
Suzanne • family_with_children • us
10
2026-09-03 • via Nuitee
J
Jennifer • solo_traveller • us
3
Wasn't satisfied
Pros:

The entrance and lobby area was nice.

Cons:

The bed was uncomfortable, the bathroom shower door would not stay closed and the vent didn't work properly so the bathroom got so steamy from the shower and the bathroom door wouldn't stay open to vent it either.

2026-08-31 • via Nuitee
D
Dayanara • family_with_children • us
8
great very stay
Pros:

beds very comfortable , bathroom clean

Cons:

Smell like mop water when u first walk in

2026-08-14 • via Nuitee
F
Feldmann • solo_traveller • us
10
2026-08-12 • via Nuitee
D
dobbbbs • Family • Bloomington, Minnesota
10
Wonderful property
Pros:

Had a great stay pool was great and beds very comfortable . Check in was a breeze. DANO was very nice and helpful.

2026-07-25 • via Tripadvisor
J
J8917FLdanielac • Family
10
A gem of a hotel
Pros:

This is a gem of a hotel. Conveniently located to St Paul & Minneapolis. The rooms are well appointed and quiet. The staff are so nice and helpful. I will DEFINITELY stay here again if I’m even in the Twin Cities. Special shout out to Jason & his staff.

2026-07-21 • via Tripadvisor
J
javons763 • Business
10
A Van shuttle experience to remember
Pros:

Atmosphere was great in the room. I was able to watch the 3rd place world cup game. The van driver George Beran was extremely helpful and courteous. I accidentally left my cell phone in the van and he returned it in time so I could board my flight. Great individual to talk to as well.

2026-07-19 • via Tripadvisor
D
DayTrip06308296287 • Family
10
George is awesome!
Pros:

Fabulous shuttle service! At 4am our driver George Beran was prompt, friendly and ready to go. Through conversation with George, we made connections to Ames, IA and Iowa State University. Such a great way to start our trip!!

2026-07-19 • via Tripadvisor
E
elit434 • Family
10
Shuttle Service
Pros:

The shuttle service was amazing, the driver Mr. Beran was such an awesome, kind, and helpful guy! He helped get all 14 suitcases in and off the shuttle at the airport. He started our vacation on a high note.

2026-07-19 • via Tripadvisor
N
nolat666 • Family
10
Airport Shuttle
Pros:

George Beran was a wonderful shuttle driver! He was friendly, helpful, kind, and drove us safely to the airport!

2026-07-19 • via Tripadvisor
A
adat569 • Family
10
airport shuttle
Pros:

George Beran was very friendly and helpful and got us to the airport promptly!

2026-07-19 • via Tripadvisor
T
Thomas • couple • us
10
Very good.
Pros:

Very Good.

Cons:

Room was too far from elevator. Forgot to request room near elevator.

2026-07-14 • via Nuitee
J
J1041BJlarryp • Family
10
Great
Pros:

Ricardo teran was the best bus driver

2026-06-28 • via Tripadvisor
L
lauriepZ4691VL • Family
10
Wedding teip
Pros:

Hotel staff was gracious and helpful! The complimentary shuttle service to Mall of America and the airport were an awesome perk! The staff helped us plan our itinerary and travel around the area.
Shoutout to Melissa, Linda and Dan!
Very comfortable accommodations!

2026-06-28 • via Tripadvisor
B
beckyh334 • Family
4
Look elsewhere
Pros:

The pullout sofa in our room was horrible- unusable. Thin and dirty… my 12 year old couldn’t lay on it. Front desk had no mattress pads or suggestions for me- tried to sleep on the small sofa and the floor. Ultimately ended up with all of us in the bed. Not a great nights sleep.

Then breakfast- we had a soccer tourney that day and needed to leave by 7:15am- we went down to eat at 6:49 and the lady would not let us grab something even though it was set up. I asked if I were to buy cereal from pantry if there was milk we could use- nope, not unless I purchased a whole bottle too. Would have need great to let us just purchase a few items off the buffet quick to let my son eat- especially since none of us slept very well being crammed together.
Very disappointed in this stay.

2026-06-21 • via Tripadvisor