Hilton Garden Inn Cleveland/Twinsburg

Hotels
•
Hilton Garden Inn
8.8 (252 reviews)
8971 Wilcox Drive (I-480 @SR82) , Twinsburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Good location
Comfortable bed
Cons:
Food not served warm
No hot tub
Empty amenities

Categories

Cleanliness
8.63
Room was clean, but issues with empty amenities were noted.
Service
9.6
Super friendly staff, contributing positively to the experience.
Location
9.64
Conveniently located near places needed for travel.
Room Quality
9.09
Comfortable bed and clean room, overall satisfactory.
Amenities
7.62
Lacked amenities like a hot tub and empty shampoo/conditioner.
Value for Money
9.08
Generally good value based on comfort and service.
Food and Beverage
7.63
Food quality was subpar, should have been served warm.
Overall Experience
9.1
Overall positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:22

Property Description

Convenient Location
Located in Twinsburg, Ohio, a short drive from downtown Cleveland, the Hilton Garden Inn offers easy access to local attractions and spacious guestrooms with free Wi-Fi.

In-Room Amenities
Enjoy a freshly brewed cup of coffee from in-room coffeemakers, along with the convenience of microwaves and mini-refrigerators. Need a snack? Visit the 24-hour convenience store on-site.

Explore Nearby Attractions
With proximity to major freeways, guests can effortlessly visit Geauga Wildwater Kingdom and ThornCreek Winery. Make the most of your stay at the Twinsburg/Cleveland Hilton Garden Inn.

Book your stay now and experience comfort and convenience at our hotel!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 252 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 7.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
J
Jon • couple • ca
9
2026-03-24 • via Nuitee
D
Diana • couple • us
8
2026-03-21 • via Nuitee
C
ClevelandBeachBoy • Family
10
Great, clean, hotel
Pros:

There are not a lot of hotels in the area. This is a great option. The staff is friendly and pleasant. The entire experience went well. The room was clean. I didn't partake in the breakfast. It looked like a typical HGI breakfast situation.

The hotel is nicely situated near I-480, OH-91, and OH-82, and not too far from I-271 and I-80/Ohio Turnpike. There is a Burgers 2 Beer restaurant and Cracker Barrel restaurant in the same development. There is also a higher-end restaurant, Blue Canyon, next to it. There are stairs to walk up the hill to get to it. The parking situation at the hotel is easy.

2026-02-10 • via Tripadvisor
D
Drummond • solo_traveller • au
7
2026-01-19 • via Nuitee
M
Margaret • couple • us
7
2026-01-14 • via Nuitee
M
Michael • couple • us
9
2026-01-11 • via Nuitee
J
Jerome • couple • us
9
Not bad
Pros:

ok.

Cons:

Food that should have been warm or hot, was not

2025-12-29 • via Nuitee
J
James • couple • us
10
Staff was great,very clean room!
Pros:

Location,clean,staff

Cons:

No dislikes

2025-12-25 • via Nuitee
D
Debbie • couple • us
8
2025-12-17 • via Nuitee
T
Tim • family_with_children • us
9
2025-11-27 • via Nuitee
K
Karen • solo_traveller • us
5
2025-11-27 • via Nuitee
T
Tonia • extended_group • us
7
2025-11-25 • via Nuitee
B
Britneyann • couple • us
9
2025-11-11 • via Nuitee
S
Sergio • family_with_children • us
10
Comfortable
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-11-03 • via Nuitee
R
Ray • solo_traveller • us
7
2025-10-20 • via Nuitee
F
Fernandez • couple • us
10
2025-10-06 • via Nuitee
Z
Zachary • family
8
Pros:

Was bummed no hot tub and when we checked in the shampoo and conditioner were empty

2025-09-28 • via Nuitee
S
Sheila • family
8
Pros:

it was close to the places I needed to go.

2025-09-22 • via Nuitee
A
Amy • family_with_children • us
10
2025-09-12 • via Nuitee
R
Robin • extended_group • us
7
2025-09-11 • via Nuitee