Hilton Garden Inn Cupertino

Hotels
•
Hilton Garden Inn
8.4 (453 reviews)
10741 North Wolfe Road , Cupertino , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly front desk staff
Clean rooms
Cons:
Issues with service and housekeeping
Unprofessional behavior from management
High charges for amenities

Categories

Cleanliness
8.41
Some mentions of cleanliness but also issues such as wet carpets that affected the perception.
Service
9.18
While there were some positive remarks about staff, there were also serious concerns regarding unprofessional behavior from management.
Location
9.42
Consistently praised as convenient and ideally located near amenities.
Room Quality
7.87
Some complaints about room size and issues with heating, impacting comfort.
Amenities
8.2
Facilities like the pool were not accessible which disappointed some guests.
Value for Money
7.86
Concerns raised about additional charges and perceived high prices for the services provided.
Food and Beverage
7.41
Negative feedback about the breakfast options not meeting expectations.
Overall Experience
8.88
General sentiment was mostly positive, although with notable drawbacks that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:11

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hilton Garden Inn Cupertino. Each room is equipped with modern amenities, including a refrigerator, microwave, and free WiFi. Relax in front of the 32-inch flat-screen TV or enjoy your favorite tunes on the iPod docking station.

Top-Notch Facilities
Unwind in style with our outdoor pool and hot tub, or break a sweat in the well-equipped gym. Need to catch up on work? Visit our business center for all your needs. With free parking and weekday newspapers, we've got you covered.

Delicious Dining Options
Satisfy your cravings at the Great American Grill, offering a delectable menu for breakfast and dinner. Don't forget to check out the full bar menu for a refreshing drink. For quick bites, head to the Pavilion Pantry snack shop for a tasty treat.

Experience luxury and convenience at Hilton Garden Inn Cupertino. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 453 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.88
C
Clayton • couple • us
6
Pros:

Rooms are clean and quiet. Staff are very helpful!

Cons:

Included breakfast was not very good, few choices and small portions. Bring back the buffet!

2026-01-28 • via Nuitee
E
Eduar • couple • us
9
2026-01-25 • via Nuitee
H
Himanshu • couple • us
9
2026-01-24 • via Nuitee
R
Rodger • couple • us
10
2026-01-22 • via Nuitee
S
Stephen • couple • us
10
2026-01-20 • via Nuitee
C
Clifford Yueh-Tsung • solo_traveller • tw
8
2026-01-19 • via Nuitee
S
Shihfen • family_with_children • us
8
2026-01-19 • via Nuitee
A
Alberto • couple • us
10
2026-01-19 • via Nuitee
M
maria • couple • us
10
Pros:

Nice clean sheets

Cons:

wanted to watch live local news tv hard to navigate

2026-01-19 • via Nuitee
L
Linda • couple • us
10
2026-01-19 • via Nuitee
C
Christine • solo_traveller • us
6
2026-01-15 • via Nuitee
S
Saito • couple • us
10
Awesome
Pros:

Everything

Cons:

Nothing

2026-01-06 • via Nuitee
M
Misha • extended_group • us
10
2025-12-31 • via Nuitee
R
Robin • couple • us
10
2025-12-30 • via Nuitee
K
Karyn • solo_traveller • us
8
2025-12-25 • via Nuitee
J
Jennifer • extended_group • us
7
Overall it was a good experience.
Pros:

I enjoyed the location. It was near so many things like restaurants, the airport and the interstate.

Cons:

My room was noisy with the cars outside. Sometimes it would wake me up. Also the room felt warm. The breakfast was confusing. I didn’t prepay breakfast but decided to go down one morning and pay for one. They said there was no chef for the day but they could do a la carte. I thought there was a buffet but was told the next day there was no buffet.

2025-12-18 • via Nuitee
T
Ting • solo_traveller • sg
8
2025-12-17 • via Nuitee
Z
zack • couple • us
1
Pros:

worst hotel experience ever had. Noise is huge from the highway, the doorway, and upstairs. woke up in the middle of the night 10 times, with AirPods Pro noise canceling on.

2025-12-09 • via Nuitee
S
shunjie • extended_group • cn
9
舒适，体贴的体验
Pros:

床宽，安静，干净

Cons:

拖鞋要是能有就好了

2025-12-08 • via Nuitee
S
Salina • couple • us
7
Convenient location for where we needed.
Pros:

Location was convenient for what we needed. Shower was great - hot water and high pressure.

Cons:

Heater in the room did not work well consistently, was always defaulted back to 20.5 degrees Celsius after a few hours, so had to get up to change it multiple times throughout the night.

Housekeeping also was not available if we did not follow their alternate day schedule. For example, we skipped the second day, so requested it on third day, but it wasn't available, which meant we didn't have housekeeping until the fourth day. Traveling with a baby made that difficult in terms of trash and bedding (was able to get extra towels at the front desk).

2025-12-06 • via Nuitee