Hilton Garden Inn Seattle/Renton

Hotels
•
Hilton Garden Inn
6.8 (238 reviews)
1801 East Valley Road , Renton , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great/safe location
Well-stocked guest market
Cleanliness praised by some guests
Comfortable bed for several guests
Excellent breakfast
Cons:
Inconsistent housekeeping (rooms not cleaned fully or infrequently)
Dirty towels left in rooms; housekeeping entered rooms without coordination
Rooms described as tired, outdated or in poor condition
Maintenance issues (door hard to close, bedside light not working)
Reception/staff attention issues (phone use at desk, slow check-in)

Categories

Cleanliness
5.2
Mixed reports: some guests praised cleanliness, but multiple complaints about inconsistent housekeeping (rooms only cleaned once or every other day), dirty towels left, and staff entering rooms unexpectedly.
Service
8.4
Generally praised front-desk and staff as friendly and helpful; isolated negatives about reception staff being on their phone and poor coordination with housekeeping.
Location
8.8
Multiple positive mentions: beautiful area, great location, and guests felt safe; location is a clear strength.
Room Quality
5.2
Several comments describe rooms as tired/outdated with reported damage, difficult door closure and some maintenance issues; a few guests liked the bed but overall room condition is below expectations.
Amenities
7.4
Noted positives include a well-stocked guest market and available breakfast; overall amenities are solid though not extensively discussed.
Value for Money
6.4
Mixed impressions: suitable for a one-night stay for some, but others felt it wouldn't be ideal for longer stays given room condition and service inconsistencies.
Food and Beverage
7.2
Breakfast described as excellent; suggestion for a free buffet-style option—overall F&B is a positive point but not heavily detailed.
Overall Experience
5.8
Overall mixed experience: friendly staff and good location balanced against inconsistent housekeeping, outdated rooms and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located directly off motorway I-405 and near Seattle-Tacoma International Airport, the Hilton Garden Inn Seattle/Renton offers easy access to both corporate offices and popular attractions.

Modern Amenities
The hotel boasts spacious accommodations and modern amenities, including an on-site dining option at the Great American Grill, a 24-hour convenience store, in-room microwaves and refrigerators, and a fitness centre.

Nearby Attractions
Guests can explore nearby attractions such as the Westfield Southcenter Mall, Coulon Beach, and downtown Seattle, making it an ideal choice for both business and leisure travelers.

Book your stay at the Hilton Garden Inn Seattle/Renton for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 238 reviews
Cleanliness: 5.2
Service: 8.4
Location: 8.8
Room Quality: 5.2
Amenities: 7.4
Value for Money: 6.4
Food and Beverage: 7.2
Overall Experience: 5.8
V
Victoria • couple • us
7
It was a great stay but could have been a little better
Pros:

Beautiful area

Cons:

The room was only cleaned once but it wasn’t cleaned fully. Dirty towels were left in the room and only one bed was fixed there was just a piece of paper on the bed so it could have gotten fixed.

2026-10-12 • via Nuitee
A
Aaron • solo_traveller • us
9
Pros:

The staff is amazing and the location is great.

Cons:

The bed was a bit uncomfortable, but I am used to a sleep number bed.

2026-09-13 • via Nuitee
N
Najme • solo_traveller • ca
9
2026-09-04 • via Nuitee
K
Kiera • family_with_children • us
9
2026-08-27 • via Nuitee
S
Sikwenda • solo_traveller • us
10
Pros:

The place is clean

2026-08-15 • via Nuitee
H
Hong • couple • us
6
2026-08-14 • via Nuitee
S
Sue • couple • us
7
2026-08-07 • via Nuitee
C
Chih Hsien • couple • tw
10
2026-08-03 • via Nuitee
1
123franz • couple • de
6
muss man nicht noch mal machen.
Pros:

geliefert was zugesagt, der dame am empfang war das handy wichtiger als die gäste. zimmer war 16:00 uhr nicht fertig, obwohl 15:00 uhr als zeit angegeben war.

Cons:

siehe oben

2026-07-25 • via Nuitee
R
Roxanne • solo_traveller • us
10
Excellent, friendly service
Pros:

Excellent breakfast, a free buffet type would be nice also.

2026-07-21 • via Nuitee
L
Linda • family_with_children • us
6
Met the needs of our one night stay, but not a place we'd stay longer.
Pros:

Front desk was very friendly.

Cons:

Room was very outdated. There was damage we reported in case of incidentals.

2026-07-16 • via Nuitee
L
Leticia • solo_traveller • pt
10
2026-07-09 • via Nuitee
A
Ahmed • couple • us
8
Nice place to get a nice rest
Pros:

Ok

Cons:

Non

2026-07-02 • via Nuitee
K
Kuljit • family_with_children • us
10
Cons:

Service

2026-06-30 • via Nuitee
B
Brandy • family_with_children • us
9
Lovely
Pros:

The cleanliness of the property and the room. Also, a well stocked guest market, with a copious amount of selections.

Cons:

The room door was very hard to close, which made my daughter and I uncomfortable about being too loud. Also, the cleaning staff didn’t communicate effectively with each other after we decided to extend our stay. After paying and having our keys re-keyed, the maids entered the room and additional 2 times without the items my daughter and I requested. Lastly, we had to ask the front desk staff for missing accommodations.

2026-06-26 • via Nuitee
C
Christine • couple • us
10
2026-06-13 • via Nuitee
J
Jo • couple • gb
8
Hotel is tired
Pros:

Friendly staff

Cons:

Tired room bed side light didn't work room only cleaned every other day

2026-06-11 • via Nuitee
B
Brigid • extended_group • us
7
2026-06-05 • via Nuitee
D
Daniel • couple • us
8
2026-05-30 • via Nuitee
L
Long • solo_traveller • cn
8
2026-05-27 • via Nuitee