Hilton Garden Inn Plymouth

Hotels
•
Hilton Garden Inn
8.2 (262 reviews)
14600 Sheldon Road , Plymouth , us
+1 508-830-0200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Service inconsistencies

Categories

Cleanliness
7.16
The room was dated and had issues with cleanliness, as noted in multiple reviews.
Service
8.13
Some staff members were friendly, but service quality varied, as noted by complaints.
Location
9.67
The location was frequently praised for being convenient.
Room Quality
6.62
Complaints about old beds, non-functioning A/C, and dated room quality were common.
Amenities
7.65
Amenities such as breakfast and gym quality received mixed reviews.
Value for Money
8.61
Some reviewers felt it was a good value, but others did not based on their experiences.
Food and Beverage
8.66
Breakfast was appreciated when it was available, but issues with service affected availability.
Overall Experience
9.13
General sentiment indicated mixed feelings, with some pleasant experiences amid strong complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Luxurious Stay in Plymouth, Michigan

Modern Amenities: Enjoy the convenience of in-room coffee makers, microwaves, and mini-refrigerators.

Stay Connected: Benefit from complimentary Wi-Fi and a fully-equipped 24-hour business center.

Dining Options: Indulge in delicious meals at the Great American Grill restaurant or opt for room service.

Book your stay at Hilton Garden Inn Plymouth for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8.2
Based on 262 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.67
Room Quality: 6.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
E
Eric • couple • us
10
Cons:

Front desk staff were efficient and pleasant.

2026-08-16 • via Nuitee
C
Carsten • solo_traveller • us
7
2026-08-15 • via Nuitee
S
sadler • couple • us
10
2026-07-20 • via Nuitee
K
Kimberlyh20232023 • Couples • Rancho Santa Margarita, California
2
Plumbing issues - dirty hotel
Pros:

We had to change rooms day 1 because the room door was so stiff (rubbing on floor) we could barely get it open. They have a plumbing issue- maintenance came up twice for a clogged toilet. The shower curtain is not wide enough and water leaks into the bathroom and room-this may explain why the flooring is loose in the bathroom. The entry floor is sticky and bathroom cabinets need dusting- we are Hilton gold members and can’t believe the condition of both rooms we had. The carpet in the hall needs a good cleaning.

2026-07-16 • via Tripadvisor
H
Horst • solo_traveller • de
3
Schlechter Service am Front Desk
Cons:

Ich habe immer noch keine Rechnung für meinen Aufenthalt erhalten.

2026-07-09 • via Nuitee
R
Rupert • solo_traveller • us
8
Excellent facilities, hospitality. Unfortunately some of the guests near our room were noisy even till early in the morn
Pros:

Very comfortable, great staff. Loved everything about the facility

Cons:

Noise from the neighbors all through the night.

2026-07-07 • via Nuitee
5
53Ruta_R • Family • Chicago, Illinois
6
2 nights for a family wedding
Pros:

Stayed at this hotel as it was suggested for a family wedding.
comfortable room ( I had a single king bed room)
Due to a tight wedding schedule, I did not have the opportunity to use the pool, gym, or the bar.
Located right off of the Sheldon rd exit on M-14, which made it easy to get to.

2026-07-06 • via Tripadvisor
Z
Z7455DDjn • Family
2
Bad
Pros:

Unfortunately this hotel needs a lot of improvement. The rooms are very old . There was a hole in the bathroom wall and water from the shower would leak out into the actual room every time anyone showered. We stayed three nights and requested room cleaning and no one ever cleaned the room. There are not enough workers. This place is like a 1980s Days Inn. Lastly, it is very expensive. Find a newer, less expensive hotel in the area.

2026-07-06 • via Tripadvisor
J
Joan • family_with_children • us
9
2026-07-03 • via Nuitee
M
madhavin2026 • Family
10
Top‑Tier Hospitality at Hilton
Pros:

I recently stayed at the Hilton and had an exceptional experience from start to finish. The staff was welcoming, attentive, and consistently went above and beyond to ensure a comfortable stay. My room was spotless, well-designed, and equipped with everything I needed for a relaxing visit. I also appreciated how smoothly the check‑in and check‑out process went. Overall, the Hilton delivered a perfect blend of comfort, cleanliness, and outstanding service. I highly recommend it to anyone looking for a reliable and enjoyable stay.

2026-06-30 • via Tripadvisor
S
Sajeev • extended_group • in
7
2026-06-30 • via Nuitee
R
RONALD • solo_traveller • us
10
2026-06-15 • via Nuitee
M
Marc • solo_traveller • us
9
Wonderful front desk staff and also had a great time with the breakfast crew, especially Angie and Marilyn. Overall my
Pros:

The hotel’s staff are attentive and excellent!

Cons:

Rooms are somewhat dated.

2026-06-03 • via Nuitee
C
Climber32296186492 • Family • Eastlake, Lake County, Ohio
2
Worst Hilton!
Pros:

Came in for an overnight with family. Doors wouldn't close properly(bathroom and main door to room). Toilet ran all night. Breakfast which we were charged $25.00 consisted of scrambled eggs and sausage.
Hotel needs updated also. With all the choices to stay, go elsewhere!

2026-05-27 • via Tripadvisor
S
Santwana • couple • us
6
2026-05-07 • via Nuitee
H
HEPING • solo_traveller • cn
10
很好
Pros:

1.早餐很好，是可以外带面包 水果等
2.Gym小而精，还有热水喝

2026-05-03 • via Nuitee
H
HEPING • solo_traveller • cn
10
我会推荐给同事
Pros:

非常安静，是我第一次来美国工作作为落脚点很好的地方，住了6周

2026-05-03 • via Nuitee
M
Max • couple • us
10
2026-04-30 • via Nuitee
L
lorilT5708XS • Family
10
Stay at the Hilton
Pros:

I absolutely love this hotel. The team couldn't be better! If you need something, they will do everything they can to help you. The team works very hard at keeping the property inside and out clean and the rooms reflect that. The hotel is quiet during the day as well as night. Breakfast is always good, and coffee is always ready.
I have been visiting this property for more than 7 years and will continue to do so.
If you're looking for a home away from home, please visit the Hilton Garden Inn. You won't be disappointed.

2026-04-27 • via Tripadvisor
P
Paul • couple • us
6
Great location but very dated.
Pros:

Great location, close by where we need to go.

Cons:

Rooms need a complete upgrade, they are very dated and worn. Room said it was a king bed, has to be the smallest king beds around.

2026-04-27 • via Nuitee