Hilton Garden Inn Albuquerque North/Rio Rancho

Hotels
Hilton Garden Inn
8.7 (476 reviews)
1771 Rio Rancho Boulevard , Rio Rancho , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Cons:
Bathroom cleanliness issues
Charges for breakfast

Categories

Cleanliness
8.53
Room cleanliness is highlighted positively, but there are mentions of issues like a dirty bathroom.
Service
9.3
The staff received consistent positive remarks for their friendliness and helpfulness.
Location
9.14
Convenient location was mentioned positively multiple times.
Room Quality
8.59
Most rooms are described as clean and spacious, but some complaints about design were noted.
Amenities
8.52
Basic amenities were noted, but specific downsides related to breakfast and bathroom setup were mentioned.
Value for Money
8.68
Generally perceived as good, though breakfast charges were seen as a downside.
Food and Beverage
7.83
Reviewers complained about the lack of free breakfast and small bathroom amenities.
Overall Experience
9
Overall positive visitor experience, with many planning a return stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:06

Property Description

Convenient Location
Situated just 20 minutes from the Santa Ana Star Center and a short 30-minute drive from Albuquerque, New Mexico, the Rio Rancho Hilton Garden Inn offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy the convenience of an on-site restaurant, indoor pool, and flat-screen TVs in every room. Free Wi-Fi, a microwave, refrigerator, and work desk are also included, ensuring a comfortable stay for all visitors.

Additional Services
The hotel boasts a gym, business center, 24-hour convenience shop, and a lounge area. With laundry, dry cleaning services, and room service available, guests can relax and unwind knowing all their needs are catered to.

Ready to experience comfort and convenience at Hilton Garden Inn Albuquerque North Rio Rancho? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 8.53
Service: 9.3
Location: 9.14
Room Quality: 8.59
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 7.83
Overall Experience: 9
C
Charles couple us
10
2026-01-24 via Nuitee
A
Anita solo_traveller us
10
A great home away from home !
Pros:

The staff could not have been more helpful and genuinely welcoming. It’s in a great/easy location and provides a complete and multi-choice breakfast that is worth much more than the $15 charge. Was here with multiple other friends for a memorial service but it seemed like a great room to work from if I was in town for business. Modern furnishings, plenty of conveniently placed outlets at large surface area desk and on either side of the bed.

Cons:

No complaints!

2026-01-21 via Nuitee
K
Kristi family_with_children us
10
2026-01-20 via Nuitee
J
joe extended_group us
9
Pros:

bath tub needs some type of skid strips to keep bathers from falling

2026-01-19 via Nuitee
R
Rebecca couple us
5
The room was clean but no continental breakfast included.
Pros:

Clean

Cons:

They advertised a full bar, but there wasn’t any kind of bar. Continental breakfast too expensive. Soap dispenser was empty. Complementary coffee was put away so early. No decaf coffee.

2026-01-19 via Nuitee
R
Rehm extended_group us
10
2026-01-19 via Nuitee
S
Santana couple us
8
2026-01-17 via Nuitee
K
Kathleen couple us
10
2026-01-15 via Nuitee
D
Douglas extended_group us
8
It was nice James at the front desk was awesome. The room was nice and relaxing
Pros:

Did not have breakfast. It was too expensive

Cons:

Had two beers. Only two beers. $10 a beer was too much. Also the snacks offered were way too much money as well.

2026-01-15 via Nuitee
L
Latasha family_with_children us
10
We all enjoyed our stay
Pros:

The location and the room in general was very clean. I would stay there again. If I needed.

Cons:

I didn't like that there was a 50.00 deposit needed at checkin.
It was unexpected

2026-01-14 via Nuitee
A
Andrea couple us
8
Pros:

Good location, clean

Cons:

Breakfast should be free

2026-01-07 via Nuitee
C
Connie family_with_children us
8
2026-01-03 via Nuitee
J
Jennifer solo_traveller us
10
Staff was great and very welcoming. Rooms were very clean.
Pros:

Was clean and convenient to get in and out.

Cons:

It was too bad that you had to pay for breakfast.

2026-01-01 via Nuitee
V
Victoria solo_traveller us
10
2025-12-12 via Nuitee
G
G3348NCjaner Family
10
Lovely Place to Stay in Rio Rancho
Pros:

Our family lives in Rio Rancho for years. Nice hotels are few and far between. The lobby and rooms are clean, spacious and lovely. The most friendly and helpful staff

2025-12-04 via Tripadvisor
L
Liz couple us
10
Pros:

Location was close to Rust Presbyterian

2025-12-02 via Nuitee
C
c0liciam Family
10
Excellent Sty on Thanksgiving
Pros:

My mother I stayed overnight during the Thanksgiving Holidays! The hotel was clean and comfortable as well as accomodating. I stay there yearly as well with 2 children for respite as well. I would like to DEFINTELY compliment the Front Desk Attendant James for he was nothing short of outstanding. He ran the whole show Thursday night meeting every guest's need with a smile and an eternal eagerness to complete the taks at hand. Made the experience wonderful!

2025-11-29 via Tripadvisor
A
anna74cheak Family
10
Hilton Rio Rancho, very nice
Pros:

The hotel is super clean, as well as my room. The front desk staff was very professional and friendly. Sometimes the room keys for my family didn't work, and after three tries with new keys, they finally worked. Nice little restaurant downstairs, nice snacks to purchase. Definitely will stay there next year.

2025-11-26 via Tripadvisor
R
Robert couple us
10
2025-11-26 via Nuitee
L
Larry couple us
9
Pros:

Nice & clean. Good location

2025-11-24 via Nuitee