Krystal Urban Monterrey San Jeronimo

Hotels
8.7 (890 reviews)
1880 Boulevard Antonio L. Rodríguez , Monterrey , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Location
Comfortable Rooms
Cons:
Food Quality
Old Furniture
Loud Hallway Noise

Categories

Cleanliness
8.7
Rooms were reported as clean, contributing positively to the overall experience.
Service
9.1
Many reviews highlight the staff's friendliness and attentive service.
Location
9.2
Guests appreciated the central location near shops and other amenities.
Room Quality
8.7
Rooms described as modern and comfortable, with some minor concerns.
Amenities
8.4
Facilities like the pool and gym are generally appreciated, though some issues noted.
Value for Money
8.6
Perceived as fair for the quality offered, despite some food complaints.
Food and Beverage
8
Food quality reported as lacking, affecting overall enjoyment.
Overall Experience
8.9
Overall positive sentiment, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:20

Property Description

City Views and Modern Amenities
Krystal Urban Monterrey San Jeronimo offers stylish rooms with city views, equipped with all modern amenities for a comfortable stay.

Fitness Centre and Indoor Pool
Guests can stay active at the fitness centre or relax in the indoor pool, providing options for leisure and wellness during their stay.

Convenient Location and Business Facilities
Located near major attractions like MARCO Museum and Macroplaza, the hotel also offers a business centre for guests needing to work while away from home.

Book your stay at Krystal Urban Monterrey San Jeronimo for a perfect blend of comfort and convenience.

Important information:

The property has the Stay Safe & Clean Sanitary Certification

Please notice reservations for more than 10 rooms group policies might apply and should contact hotel.

Please note that the shuttle service is based on availability. Please contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 890 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9.2
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.9
M
Mahmoud • couple • ma
9
2026-07-01 • via Nuitee
R
Rocío M. Reyes Favela • solo_traveller • us
8
Pros:

El hotel es muy nice y funcional, además de muy limpio, el personal muy amable!

Cons:

Qué no incluyó desayuno y la ubicación no es tan buena, me refiero para disfrutar más el hotel

2026-06-29 • via Nuitee
A
ARMANDO • solo_traveller • mx
10
agradable
Pros:

La flexibilidad de horario

Cons:

aun estoy esperando la factura

2026-06-26 • via Nuitee
A
Ana Karina • extended_group • mx
9
2026-06-26 • via Nuitee
R
ROSARIO • family_with_children • mx
9
LUGAR MUY BUENO
Pros:

LA UBICACION ESTA EXCELENTE

Cons:

NO NOS HICIERON LA CAMA UN DIA

2026-06-22 • via Nuitee
S
Sanmiguel • solo_traveller • mx
3
A desagusto
Pros:

Las instalaciones estaban cómodas

Cons:

El chico de recepción se contradecía muchas veces con lo que decia

2026-06-22 • via Nuitee
R
Rogelio Martin • couple • mx
9
Muy cómodas instalaciones
Pros:

Muy limpio y rápida recepción

Cons:

Que los del restaurant no te creen cuando les dices que está incluido y están parados a un lado tuyo y les dije que estaba incluido y que ahorita lo verificaba en recepción y ya la de recepción muy amable les dijo que si estaba incluidos y estaban frente a mí y me incomodaron al desayunar

2026-06-22 • via Nuitee
J
Josue Jasmanni • solo_traveller • mx
8
Pros:

las habitaciones muy limpias, muy amplio el cuarto y tiene todo lo necesario.

Cons:

el estacionamiento, es muy pequeño si llevas camioneta, subterrano incomodo, es complicado hacer check inn por que no tiene estacionamiento amplio para eso, te debes orillar en la entrada luego ya puedes entrar al estacionamiento.

2026-06-21 • via Nuitee
B
Brenda • family_with_children • mx
9
Pros:

la comodidad de la habitacion

Cons:

un poco mas de limpieza en los baños de areas comunes
mas iluminacion en las intalaciones

2026-06-18 • via Nuitee
C
Carlos • extended_group • mx
10
2026-06-18 • via Nuitee
R
rodarte lopez • family_with_children • mx
9
Muy agradable
Pros:

Las habitaciones y restaurant

Cons:

El estacionamiento

2026-06-13 • via Nuitee
A
Alfredo Javier • solo_traveller • mx
10
2026-06-13 • via Nuitee
J
Juan • family_with_children • us
10
2026-06-09 • via Nuitee
R
Romo Campos • solo_traveller • mx
9
2026-06-08 • via Nuitee
M
Moses • family_with_children • us
10
2026-06-07 • via Nuitee
M
Manuel • extended_group • us
10
2026-06-05 • via Nuitee
M
Manuel • extended_group • us
10
2026-06-05 • via Nuitee
G
German • couple • mx
8
Cumplio con las espectativas, ya sabiamos de las limitaciones , pero cumplio el objetivo
Pros:

En general bien,

Cons:

Demasiado cobro por todo, hoteles de la misma categoria , tarifas similares ubicados en lugares mas atractivos tienen mas amenidades , y el desayuno incluido. El personal de recpcion le falta ser mas amable

2026-06-04 • via Nuitee
E
Enrique • couple • mx
10
Pros:

Good

2026-06-01 • via Nuitee
J
Jaqueline • solo_traveller • mx
10
2026-06-01 • via Nuitee