Comfort Inn & Suites Post Falls - Coeur dAlene West

Hotels
•
Comfort
6.9 (290 reviews)
3647 West 5th Avenue , Post Falls , US
+1 208-773-4541

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Clean and exceptionally maintained rooms
Friendly, personable staff in multiple reviews
Modern, sleek and welcoming property
Good breakfast (hot and tasty)
Quiet for some rooms
Cons:
Noise from nearby truck stop/highway on one side of building
One report of repeated staff harassment over noise complaints (uncomfortable for families)
Snacks/amenities sometimes carry extra charges

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness—rooms described as 'clean' and 'exceptionally clean.'
Service
5.5
Service is mixed: several mentions of personable, friendly and helpful staff (late checkout granted), but one review reports repeated harassment over 'noise complaints' that made a family uncomfortable.
Location
4.5
Location has drawbacks: parking lot/front faces a truck stop and the highway, causing noise issues on one side of the building.
Room Quality
8
Rooms described as modern, sleek, warm and welcoming with exceptionally clean conditions.
Amenities
7.5
Amenities noted positively—breakfast room and other amenities enjoyed; snacks available (some at extra charge).
Value for Money
6.9
Standard quality for this hotel tier.
Food and Beverage
8
Breakfast received strong praise ('surpassed my expectations', hot and tasty); snacks available for purchase and appreciated by guests.
Overall Experience
5.8
Mixed overall experience: several repeat guests praised staff and stays, but a strongly negative incident around noise enforcement left a family unwilling to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Indoor Swimming Pool
Enjoy a refreshing dip in our indoor swimming pool, perfect for relaxation or some morning exercise.

Complimentary Breakfast
Start your day right with our free breakfast offering a variety of options including waffles and cereal.

Convenient Location
Located just 30 minutes from Spokane International Airport and close to attractions like Silverwood Theme Park and Coeur d'Alene, our hotel is the ideal choice for your stay in Post Falls, Idaho.

Book your stay now at SureStay Plus Hotel by Best Western Post Falls for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

6.9
Based on 290 reviews
Cleanliness: 9
Service: 5.5
Location: 4.5
Room Quality: 8
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 8
Overall Experience: 5.8
M
Matt • couple • us
7
2026-11-04 • via Nuitee
J
Jill • couple • us
9
Pros:

Quiet, clean, great hospitality

2026-10-31 • via Nuitee
S
Steven • couple • us
9
2026-10-29 • via Nuitee
D
Dakota • couple • us
8
Had a lovely time here and enjoyed the breakfast room and amenties. Love the snacks provided (at an extra charge) up fro
Pros:

This is a very modern, sleek and clean property yet simultaneously felt so warm and welcoming. Thank you to the staff for being so kind and allowing us a late checkout and providing an exceptionally clean room.

Cons:

The parking lot and front of hotel face a truck stop as well as the highway so it can be a little unforgiving with noise cancellation on one side of the building.

2026-10-18 • via Nuitee
R
Robert • family_with_children • us
4
Cons:

Very disappointed in the stay. Stayed here before with my family and had no issues. This time we were constantly harassed by the staff about "noise complaints" every two seconds. Made us and our kids feel very uncomfortable that we spent the entire day out of the hotel on our last day. Definitely would not recommend to anyone with kids/families. And we will not ever come back.

2026-10-16 • via Nuitee
D
Darren • couple • us
9
Pros:

We have stayed here several times and the staff is always very personable, friendly and helpful. I hope management never forgets that it is people that make the business.

2026-10-15 • via Nuitee
R
Rebecca • couple • us
9
Pros:

The breakfast surpassed my expectations- it was hot and tasty.

2026-10-15 • via Nuitee
M
Merry K • family_with_children • us
9
2026-10-11 • via Nuitee
K
KIM • extended_group • us
7
2026-10-10 • via Nuitee
H
Hassan • solo_traveller • gb
10
2026-10-07 • via Nuitee
J
John • solo_traveller • us
1
Pros:

Nothing

Cons:

No water in rooms

2026-04-20 • via Nuitee
B
Brian • family_with_children • us
10
2026-04-15 • via Nuitee
C
Connie • family_with_children • us
9
Thoroughly delighted, and will definitely stay there again when we’re in town!
Pros:

The property was well kept and clean.

Cons:

Seemed to be a little off the beaten path so to speak, but it felt safe and secure.

2026-04-14 • via Nuitee
L
Leandra • solo_traveller • us
10
2026-04-11 • via Nuitee
S
Samantha • family_with_children • us
5
Pros:

I liked the good deal..

Cons:

The beds were hard, the food tasted stale, the pool was shut down the whole time we were there because someone decided to tamper with a light at the bottom and wires were exposed, they had no rush to fix it at all, my kids were pretty disappointed.. and they tried to double charge me when I got there because booking didnt transfer them the money and caused more headaches, so make sure you pay attention and keep your receipts.

2026-03-23 • via Nuitee
J
Joyce • solo_traveller • us
5
Pros:

breakfast was good

Cons:

couldn't watch tv because it required more knowledge than I have. I finally did get it turned but could not get any programs. you need ab easier program

2026-03-22 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

I like everything about this place. Their breakfast is amazing!

Cons:

Nothing to say here.

2026-03-22 • via Nuitee
N
N.K.C. • solo_traveller • us
10
2026-01-23 • via Nuitee
E
Elliott • solo_traveller • us
4
A refund
Pros:

How soft the best was

Cons:

The no tv service, the loud neighbors no towels I. The pool

2026-01-19 • via Nuitee
A
Andrew • family_with_children • us
7
2026-01-19 • via Nuitee