Comfort Inn & Suites Post Falls - Coeur dAlene West

Hotels
Comfort
7 (463 reviews)
3647 West 5th Avenue , Post Falls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inconsistent cleanliness
Maintenance issues

Categories

Cleanliness
5.89
Clean but some complaints about outdated facilities.
Service
7.86
Staff were friendly and helpful across several reviews.
Location
7.9
Convenient location for business meetings.
Room Quality
6.85
Rooms were mostly clean but some maintenance issues noted.
Amenities
6.38
Pool cleanliness and breakfast quality raised some concerns.
Value for Money
7.84
Generally felt the stay was worth the price paid.
Food and Beverage
6.39
Breakfast had both good and bad elements mentioned.
Overall Experience
6.86
Mixed feelings about the stay, with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:53

Property Description

Indoor Swimming Pool
Enjoy a refreshing dip in our indoor swimming pool, perfect for relaxation or some morning exercise.

Complimentary Breakfast
Start your day right with our free breakfast offering a variety of options including waffles and cereal.

Convenient Location
Located just 30 minutes from Spokane International Airport and close to attractions like Silverwood Theme Park and Coeur d'Alene, our hotel is the ideal choice for your stay in Post Falls, Idaho.

Book your stay now at SureStay Plus Hotel by Best Western Post Falls for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7
Based on 463 reviews
Cleanliness: 5.89
Service: 7.86
Location: 7.9
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 6.86
J
John solo_traveller us
1
Pros:

Nothing

Cons:

No water in rooms

2026-04-20 via Nuitee
B
Brian family_with_children us
10
2026-04-15 via Nuitee
C
Connie family_with_children us
9
Thoroughly delighted, and will definitely stay there again when we’re in town!
Pros:

The property was well kept and clean.

Cons:

Seemed to be a little off the beaten path so to speak, but it felt safe and secure.

2026-04-14 via Nuitee
L
Leandra solo_traveller us
10
2026-04-11 via Nuitee
S
Samantha family_with_children us
5
Pros:

I liked the good deal..

Cons:

The beds were hard, the food tasted stale, the pool was shut down the whole time we were there because someone decided to tamper with a light at the bottom and wires were exposed, they had no rush to fix it at all, my kids were pretty disappointed.. and they tried to double charge me when I got there because booking didnt transfer them the money and caused more headaches, so make sure you pay attention and keep your receipts.

2026-03-23 via Nuitee
M
Michael family_with_children us
8
Pros:

I like everything about this place. Their breakfast is amazing!

Cons:

Nothing to say here.

2026-03-22 via Nuitee
J
Joyce solo_traveller us
5
Pros:

breakfast was good

Cons:

couldn't watch tv because it required more knowledge than I have. I finally did get it turned but could not get any programs. you need ab easier program

2026-03-22 via Nuitee
N
N.K.C. solo_traveller us
10
2026-01-23 via Nuitee
E
Elliott solo_traveller us
4
A refund
Pros:

How soft the best was

Cons:

The no tv service, the loud neighbors no towels I. The pool

2026-01-19 via Nuitee
A
Andrew family_with_children us
7
2026-01-19 via Nuitee
S
Shay family_with_children us
4
Won’t return. Would rather pay more for a hotel that will fix the little things
Pros:

Staff was friendly, breakfast was good

Cons:

Floor next to the bed was sticky, toilet seat was falling apart

2026-01-19 via Nuitee
C
Charles couple us
10
Pros:

The people at the front desk were accommodating and knowledgeable. Housekeeping helped us with a few needs and were very pleasant. I really appreciated the breakfast choices and the cleanliness. We'll come again.

2026-01-15 via Nuitee
J
Joe solo_traveller us
8
2026-01-09 via Nuitee
G
Guadalupe couple us
10
2025-12-14 via Nuitee
T
Toni couple us
8
2025-12-12 via Nuitee
J
Janis solo_traveller us
8
Good, convenient to location of business meeting, cost effective.
Pros:

Front office folks were very helpful and pleasant

Cons:

One keycard did not work, the other took multiple times to allow in.

2025-11-16 via Nuitee
A
Alex couple ca
9
Great stay with a super breakfast included!
Pros:

We had a complimentary upgrade to a king suite that was recently renovated. Very nice and very clean.
The breakfast was more extensive than usual with lots of hot items.
The staff were most friendly and helpful. We would stay there again. Absolutely!

Cons:

Nothing g come to mind !

2025-11-04 via Nuitee
K
Kenneth extended_group us
10
Was good
Pros:

Worth every penny!

2025-11-04 via Nuitee
A
anthony solo_traveller us
7
2025-10-29 via Nuitee
G
GEIR STEINAR couple no
7
2025-10-22 via Nuitee