Holiday Inn Express Hotel & Suites Saint John Harbour Side by IHG

Hotels
•
DP Murphy Hotels
8.8 (1092 reviews)
400 Main Street , Saint John , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Great location
Cons:
Noisy at times
Some amenities had issues

Categories

Cleanliness
8.66
The hotel is described as very clean and modern, contributing to a positive sentiment.
Service
9.13
Staff were friendly and helpful, receiving positive mentions in reviews.
Location
9.17
Great location noted multiple times, with easy access to local attractions.
Room Quality
8.62
Rooms are spacious and comfortable, though preferences on bed firmness varied.
Amenities
8.85
The hotel offers good amenities, including a pool and gym, although some issues were noted.
Value for Money
8.61
Generally perceived as worth the cost for the quality and service provided.
Food and Beverage
8.46
Breakfast received positive feedback but some noted limitations in variety.
Overall Experience
8.93
Overall satisfaction was high, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:26

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Unwind in the indoor pool, hot tub, and fitness centre. Enjoy modern rooms equipped with a flat-screen TV, microwave, fridge, and coffee maker. Stay connected with free WiFi and work comfortably at the desk.

Delicious Dining Options: Start your day with a complimentary continental breakfast. For lunch and dinner, visit the CopperHead Pub adjoining the hotel for a delightful meal.

Prime Location: Explore nearby attractions such as Reversing Falls, Old City Market, New Brunswick Museum, Interaction Theatre Company, and Canada Games Aquatic Centre, all just a short distance away.

Experience a perfect blend of relaxation and adventure at Holiday Inn Express Hotel & Suites Saint John Harbour Side. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1092 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.85
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 8.93
C
Cheryl • family_with_children • ca
9
Wonderful
Pros:

Attentive staff all day. Thanks.

Cons:

N/A

2026-02-14 • via Nuitee
I
Ihor • family_with_children • ca
10
2026-02-14 • via Nuitee
M
Martha • couple • ca
10
It was a warm welcome to Saint John.
Pros:

Breakfast was top notch, the staff was extremely accommodating, even putting us in touch with their tech person when we had trouble logging on to the internet (it was a new system). I love the med. and soft pillows, and the beds are so comfortable!

Cons:

We could have used more outlets to plug in chargers, CPAP, etc.

2026-01-31 • via Nuitee
J
John • solo_traveller • ca
7
It was ok
Pros:

Convenient location

Cons:

I woke up in the middle of the night couldn’t sleep so I wanted to watch TV but the TV across from my bed had a very bad signal and kept on losing connection

2026-01-25 • via Nuitee
P
Petro • family_with_children • ca
10
2026-01-20 • via Nuitee
L
Loretta • extended_group • us
8
2026-01-19 • via Nuitee
M
Micheline • couple • ca
9
Très beau séjour. Lits confortables
Pros:

Excellent

2026-01-19 • via Nuitee
R
Ralph • couple • ca
10
Awesome
Pros:

Very clean

Cons:

Nothing

2026-01-19 • via Nuitee
C
Chensong • solo_traveller • ca
10
2026-01-19 • via Nuitee
S
Shengping • family_with_children • ca
10
2026-01-19 • via Nuitee
M
Marko • couple • ca
9
2026-01-19 • via Nuitee
P
Patrick • family_with_children • ca
8
2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • ca
10
2026-01-19 • via Nuitee
N
Niels • couple • us
10
2026-01-17 • via Nuitee
M
MA AIRENE • extended_group • ca
9
2026-01-16 • via Nuitee
J
Judith • couple • ca
9
Very comfortable
Pros:

Close to hospital

2026-01-09 • via Nuitee
M
Ms. • couple • ua
10
2026-01-06 • via Nuitee
R
Raven • family_with_children • ca
10
Pros:

They were able to fulfil my request for harbour view side to watch the fireworks with my kids

2026-01-02 • via Nuitee
S
Sylvie • couple • ca
9
Would definitely stay again
Pros:

Very nice, clean hotel

Cons:

We have no complaints

2026-01-01 • via Nuitee
K
Kathleen • couple • ca
9
Amazing location and base
Pros:

Great location, very clean and modern. The pool and hot tub are so deep! Breakfast was good, every day.

Cons:

The pool was super cold! Also, the vending machines don’t take cards, which is bizarre in a post-COVID world.

2025-12-31 • via Nuitee