Howard Johnson by Wyndham Springfield

Hotels
•
Howard Johnson
5.9 (576 reviews)
1356 Boston Road , Springfield , US
+1 413-351-2455

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Free/on-site parking
Some rooms quiet and comfortable
Affordable for short stays
Non-smoking rooms available
Easy to find / lake view in some rooms
Cons:
Serious cleanliness problems (roaches/bugs, sticky surfaces)
Musty/stale carpet odours
Rude or unhelpful reception at times
Very limited/poor complimentary breakfast
Outdated rooms and occasional safety/sketchy atmosphere
Key/late-checkout and service reliability issues

Categories

Cleanliness
2
Multiple reviews report serious cleanliness issues: roaches and bugs in beds and bathrooms, sticky surfaces, and musty/stale carpet odours in corridors and rooms.
Service
4.5
Mixed service comments: several guests found reception rude or unhelpful and reported key/checkout issues, while a few staff members were described as friendly but limited in authority.
Location
9.5
Frequently praised: convenient location near needed destinations, easy to find, lake view for some rooms and free parking directly outside were noted as strong positives.
Room Quality
4
Many guests reported outdated rooms, carpet odours, and infestations in some stays; a portion of reviewers did note comfortable beds and quiet rooms, producing an overall below-average score.
Amenities
9
Basic amenities such as free parking, non-smoking rooms, warm and quiet rooms were repeatedly mentioned positively; limited extras (no late checkout, sparse breakfast supplies) were noted but core amenities are generally present.
Value for Money
8.5
Mixed but leaning positive: several guests described the property as affordable and convenient for short stays, though some felt breakfast was overpriced or not worth the cost.
Food and Beverage
3
Consistent complaints about the complimentary breakfast: very limited choices, items not replenished (no milk, no bowls), and overall poor quality for many guests.
Overall Experience
6.7
Overall impressions are mixed — some guests had pleasant, convenient stays, but significant negative reports (cleanliness, rude staff, safety concerns) lowered the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Welcome to Howard Johnson Express - Springfield!

Convenient Location: Situated just 8 km from Springfield Museum and 9 km from Basketball Hall of Fame, our hotel offers easy access to popular attractions.

Comfortable Rooms: Each room features a private bathroom with a bath or shower, ensuring a relaxing stay. Enjoy entertainment with the provided TV.

Exceptional Service: Our 24-hour front desk is always available to assist you during your stay.

Ready to experience comfort and convenience at Howard Johnson Express - Springfield? Book your stay now!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

5.9
Based on 576 reviews
Cleanliness: 2
Service: 4.5
Location: 9.5
Room Quality: 4
Amenities: 9
Value for Money: 8.5
Food and Beverage: 3
Overall Experience: 6.7
M
Myriam • extended_group • pr
10
Placentera
Pros:

La vista, lo céntrico, cómodo.

Cons:

El desayuno, deben mejorarlo.

2026-11-07 • via Nuitee
J
James • solo_traveller • us
7
2026-11-06 • via Nuitee
R
Reynoso • couple • us
4
2026-11-05 • via Nuitee
E
Elzbieta • extended_group • us
1
I not going to choose that hotel again and will not recommend to nobody
Pros:

Location

Cons:

Smell of cigarets and smoothies else. Reception was not friendly and key to room was not working when we got back to hotel late at night. Breakfast - the was nothing good to eat not even bagel and cream cheese.

2026-10-30 • via Nuitee
D
Dishay • family_with_children • us
3
Convenient location bed was comfortable weird smell from carpets
Pros:

Not what I expected from breakfast ever overpriced for what was given for breakfast. The location was great it’s located around every thing we needed for the night stay.

Cons:

Room was not what was expected should have checked before paying that much service was friendly they don’t offer late check out either

2026-10-30 • via Nuitee
L
Lynch • family_with_children • us
10
S.o.M goes on a pilgrimage. Namaste!i! Could have a Bible, though.
Pros:

Enough

Cons:

Not as much, honestly, staff is great; genuine

2026-10-29 • via Nuitee
C
Carden • family_with_children • us
10
Pros:

EVERYTHING !!

2026-10-27 • via Nuitee
J
Julie • family_with_children • us
10
Short
Pros:

It was quite and clean

Cons:

Parking

2026-10-27 • via Nuitee
O
Oscar • solo_traveller • us
7
Overall it was great. Great place to stay
Pros:

Comfortable room

Cons:

Not many options for breakfast

2026-10-27 • via Nuitee
J
Jon • family_with_children • us
10
2026-10-26 • via Nuitee
T
Torres • couple • us
10
2026-10-25 • via Nuitee
K
kati • couple • us
1
Worst stay ever.
Pros:

Location was so gross, bugs in our bed, and in the bathroom. Left right away

Cons:

The bugs in the bed

2026-10-24 • via Nuitee
S
Saravanan • family_with_children • us
1
2026-10-22 • via Nuitee
M
marena • couple • us
8
2026-10-19 • via Nuitee
M
Manuel • couple • us
5
Cons:

I went to check in and the staff working that day was really rude.

2026-10-19 • via Nuitee
M
maynard • solo_traveller • us
7
2026-10-19 • via Nuitee
T
Thomas • couple • us
9
Comfortable, affordable, and convenient
Pros:

Clean, affordable and convenient to the things I had to do

Cons:

Nothing it was a good facility

2026-10-19 • via Nuitee
M
Marc • couple • us
9
2026-10-18 • via Nuitee
F
Francesca • couple • it
4
2026-10-17 • via Nuitee
A
Arkadiusz • couple • pl
9
Pobyt turystyczny
Pros:

Lokalizacja i parking

Cons:

Niestety wykładziny w korytarzu i na schodach powinny zostać wymienione na nowe- śmierdziały stęchlizną (w pokoju też to było czuć)

2026-10-16 • via Nuitee