Howard Johnson by Wyndham Springfield

Hotels
•
Howard Johnson
6.4 (685 reviews)
1356 Boston Road , Springfield , us
+1 413-351-2455

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff at check-in
Cons:
Dirty rooms
Rude staff
Limited breakfast options
High pricing

Categories

Cleanliness
4.9
Several reviews indicated dirty rooms and issues such as dead roaches and dirty towels.
Service
8.4
Mixed reviews with some mentioning rude staff but also friendly service at check-in.
Location
8.4
Convenient location close to various attractions, though some expressed dislike for Springfield.
Room Quality
6.9
Rooms described as comfortable but some mentioned issues like noise and general dreariness.
Amenities
5.9
Amenities like breakfast and vending options were criticized, with many finding them insufficient.
Value for Money
5.4
Many felt the room charges were high for the quality provided, leading to disappointment.
Food and Beverage
4.4
Significant complaints about the limited breakfast options and overall quality.
Overall Experience
6.9
Mixed overall experience with highlights in cleanliness but severe complaints affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Welcome to Howard Johnson Express - Springfield!

Convenient Location: Situated just 8 km from Springfield Museum and 9 km from Basketball Hall of Fame, our hotel offers easy access to popular attractions.

Comfortable Rooms: Each room features a private bathroom with a bath or shower, ensuring a relaxing stay. Enjoy entertainment with the provided TV.

Exceptional Service: Our 24-hour front desk is always available to assist you during your stay.

Ready to experience comfort and convenience at Howard Johnson Express - Springfield? Book your stay now!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

6.4
Based on 685 reviews
Cleanliness: 4.9
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 5.9
Value for Money: 5.4
Food and Beverage: 4.4
Overall Experience: 6.9
G
Geneva • solo_traveller • us
1
2026-09-05 • via Nuitee
J
Jermaine • solo_traveller • us
10
2026-09-03 • via Nuitee
H
Hayden • solo_traveller • bb
5
Over all ( i still enjoy my stayif help of your staff )AVEA)
Pros:

The breakfast was very poor if i have to be honest

Cons:

Well! If you're not extremely early. There's no breakfast for you to have .and if breakfast ran out before 9am they don't put back any

2026-09-03 • via Nuitee
J
jon • solo_traveller • us
5
All right for one night, wouldn't bring a guest.
Cons:

Breakfast was rather poor not many choices and weak coffee.

2026-09-02 • via Nuitee
S
Stephanie • couple • us
10
2026-08-31 • via Nuitee
D
Dillon • solo_traveller • us
9
2026-08-31 • via Nuitee
E
Elizabethann • couple • us
6
Pros:

Affordable

Cons:

Security lock on door was missing. Plugs in clock didn't work. TV remote didn't work.

2026-08-22 • via Nuitee
D
DAndre Workman • solo_traveller • us
5
Pros:

Location

Cons:

Smoke free room smelled like smoke

2026-08-22 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-08-18 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-08-18 • via Nuitee
S
Simpson • couple • us
4
It was okay but not the best but you get what you pay for.
Pros:

What i liked about the room was that it was a smoking room. Also, i like that my parking spot was right outside my room. I can't think of anything else.

Cons:

What i didn't like about the room was that the room was dirty. The Bedding was messy and the room wasn't ready when i arrived for my check in.

2026-08-15 • via Nuitee
N
Nadagouda • family_with_children • us
2
2026-08-12 • via Nuitee
B
Brian • solo_traveller • us
4
Stay somewhere else if possible.
Pros:

It was clean-ish

Cons:

It was old, some stuff was updated, peeling paint and wall paper, room was very small with a lot crammed together, outlets didn't work, walls in bathroom were dirty, looked like someone got sick on them. Breakfast was barely noticeable, cold cereal, milk was empty, bread and bananas, juice. No elevator, many steps up to second floor, no ice/vending machines. Evening staff was sitting in the hallway playing on cell phone, no shoes, no greeting, continued to play on phone while attempting to check us in. Daytime staff was never visible anywhere.

2026-08-10 • via Nuitee
C
Cheryl • solo_traveller • us
3
You get what you pay for.
Pros:

It was closest to where we wanted to be

Cons:

During the night police arrived twice during the g the night to deal with issue in room near ours. We realize that this was not related to the motel itself but greatly affected our night sleep and decided not to stay the next night not wanting to have repeat issue.

2026-08-10 • via Nuitee
S
stephen • solo_traveller • us
8
2026-08-07 • via Nuitee
M
Marcos • solo_traveller • us
1
Pros:

The price was ok

Cons:

But when I got in the room I realized why it was that price 🤔

2026-08-06 • via Nuitee
W
Widalys • couple • us
9
2026-08-06 • via Nuitee
C
Christine • couple • us
4
Ehhh
Pros:

Staff is friendly

Cons:

Room was outdated. Decor was 40+ years old. I could hear all of the conversations in the room next to me. Didn’t seem very private. Did not like my room.

2026-08-05 • via Nuitee
Z
Zamian • couple • us
1
2026-08-03 • via Nuitee
B
Brian • couple • us
1
2026-07-25 • via Nuitee