Howard Johnson by Wyndham Springfield

Hotels
Howard Johnson
6.4 (615 reviews)
1356 Boston Road , Springfield , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff at check-in
Cons:
Dirty rooms
Rude staff
Limited breakfast options
High pricing

Categories

Cleanliness
4.9
Several reviews indicated dirty rooms and issues such as dead roaches and dirty towels.
Service
8.4
Mixed reviews with some mentioning rude staff but also friendly service at check-in.
Location
8.4
Convenient location close to various attractions, though some expressed dislike for Springfield.
Room Quality
6.9
Rooms described as comfortable but some mentioned issues like noise and general dreariness.
Amenities
5.9
Amenities like breakfast and vending options were criticized, with many finding them insufficient.
Value for Money
5.4
Many felt the room charges were high for the quality provided, leading to disappointment.
Food and Beverage
4.4
Significant complaints about the limited breakfast options and overall quality.
Overall Experience
6.9
Mixed overall experience with highlights in cleanliness but severe complaints affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Welcome to Howard Johnson Express - Springfield!

Convenient Location: Situated just 8 km from Springfield Museum and 9 km from Basketball Hall of Fame, our hotel offers easy access to popular attractions.

Comfortable Rooms: Each room features a private bathroom with a bath or shower, ensuring a relaxing stay. Enjoy entertainment with the provided TV.

Exceptional Service: Our 24-hour front desk is always available to assist you during your stay.

Ready to experience comfort and convenience at Howard Johnson Express - Springfield? Book your stay now!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 615 reviews
Cleanliness: 4.9
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 5.9
Value for Money: 5.4
Food and Beverage: 4.4
Overall Experience: 6.9
J
Jeniffer solo_traveller us
10
Muy bonito
Pros:

muy cómodo y bonito

Cons:

Todo estaba bien. Lo único q le hacía falta cortinas en el comedor

2026-05-05 via Nuitee
C
Caridad couple us
4
2026-04-29 via Nuitee
B
Branscomb extended_group us
1
Loud music till 230 am very minimal breakfast
Pros:

Nothing kept up till after 2am

Cons:

Everything

2026-04-29 via Nuitee
R
Robert solo_traveller us
8
Pros:

For the money, it was pretty good.

Cons:

Continental breakfast didn't have much. For on the go food, it wasn't too bad.

2026-04-27 via Nuitee
M
maya couple us
1
Pros:

nothing.

Cons:

had to pay for pillows and etc.

2026-04-25 via Nuitee
R
Richard kwasi solo_traveller gh
1
2026-04-25 via Nuitee
H
helga family_with_children us
3
It was close to location where we visited but that’s about it. Not worth the money.
Pros:

It was close to location where I had to go to

Cons:

Bad smell as soon as you walk in. Toilet was stained. Sink has several cracks. Woke up around 5am to someone banging on all the doors asking for a lighter. Thin walls so can hear next door with kids banging and crying.

2026-04-20 via Nuitee
L
Lisa solo_traveller us
10
2026-04-20 via Nuitee
R
Rivera solo_traveller us
10
2026-04-18 via Nuitee
R
Rivera solo_traveller us
10
2026-04-18 via Nuitee
G
Gerard couple us
6
2026-04-18 via Nuitee
B
Branden solo_traveller us
5
One and done. but not the worst experience.
Pros:

the staff was great

Cons:

majority of rooms smell like weed except for the rooms above the front desk

2026-04-14 via Nuitee
G
Gillis couple us
8
Fine for a short stay.
Pros:

Price is right, perfect for a 1 nighter

Cons:

It’s a typical city motel. It ain’t the Ritz. But it works.

2026-04-13 via Nuitee
R
Rutechelle family_with_children us
1
Overall, my stay was disappointing due to the dirty room, uncomfortable bed, and poor location.
Pros:

Unfortunately, my room was dirty and the bed was uncomfortable.

Cons:

I didn’t like the bed it was uncomfortable and the location wasn’t convenient. The location was not worth the money
($113)

2026-04-13 via Nuitee
D
Debra couple us
6
A place to stay when we needed one at the last moment.
Pros:

Located near eateries, offered a limited continental breakfast. Was easy to book. although an older facility, the rooms were clean and tidy. Bed was comfortable.

Cons:

Facility needs updating. Reception area was a bit scary. All enclosed except for small plexiglass window slot. Felt like it was a less desirable area.

2026-04-10 via Nuitee
R
Rivera family_with_children us
9
2026-04-09 via Nuitee
R
Rivera family_with_children us
3
2026-04-07 via Nuitee
M
Michelle couple us
10
Pros:

The staff very polite and respectful

Cons:

The bathroom needs to be more cleaner other than that everything was cleaned

2026-04-07 via Nuitee
R
Rivera family_with_children us
10
Pros:

Nice and quiet

2026-04-05 via Nuitee
R
Rivera family_with_children us
10
Pros:

Nice and quiet

Cons:

N/A

2026-04-05 via Nuitee