Comfort Inn Arcata

Hotels
Comfort
7.9 (559 reviews)
4700 Valley West Boulevard , Arcata , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Spa/wellness center
See all facilities

Review Highlights

Pros:
Friendly staff
Good/abundant breakfast
Convenient location to coast and redwoods
Clean and comfortable rooms reported by many
Free/gated parking
Pool and spa praised by some
Laundry available
Cons:
Cleanliness issues (stains, mold, bad smells)
Neighborhood safety concerns/crime and homeless presence
Small breakfast area and limited seating
Room problems: noisy AC, broken beds, TV/remote issues, damaged screens
Wifi restrictions/poor connectivity

Categories

Cleanliness
6.5
Multiple guests reported cleanliness problems: stained towels, dirty refrigerator with hair, mold in pool/drains, rooms and bathrooms sometimes not clean and strong deodorizer smells; some guests did note rooms were clean, but overall sentiment is negative-to-mixed.
Service
8.8
Staff frequently described as friendly and pleasant and breakfast service praised; a few operational issues (slow check-in) were noted but general staff interactions are positive.
Location
8.3
Location praised for access to the coast, redwoods and highways and convenience, but several reviewers mentioned the neighborhood felt rough/unsafe at night and gated parking was necessary.
Room Quality
6.7
Mixed reports: some comfortable beds and clean rooms, but others reported broken beds, noisy air conditioners, bad smells, TV/remote problems, broken window screens and outdated furnishings.
Amenities
7.6
Pool and spa receive both praise and criticism (clean and well-kept for some, dirty hot tub and small/mini pool for others); laundry and free parking noted as positives; wifi limitations reported as a downside.
Value for Money
8.2
Guests noted free parking, decent breakfast (above average for the area) and that the hotel served its purpose for stops/road trips; some room issues lower perceived value for a few stays.
Food and Beverage
7.8
Breakfast is commonly described as good and convenient, though the breakfast room is often too small and offerings are repetitive; occasional complaints about dryness of specific items.
Overall Experience
9.3
Overall impressions are positive for many due to location, friendly staff and good breakfast, but experiences vary with notable cleanliness and neighborhood concerns; aggregated sentiment leans positive when weighed against the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:15

Property Description

Convenient Location and Amenities

This Howard Johnson Express in Arcata, just off Highway 101, offers a comfortable stay with an indoor pool and rooms equipped with cable TV, HBO, and free Wi-Fi. Each room includes a microwave, refrigerator, and coffee maker for guest convenience, along with a cozy seating area.

Relaxation and Fitness Options

Guests can unwind in the indoor pool or stay active at the on-site fitness room. A 24-hour front desk ensures assistance anytime, and a daily continental breakfast is provided to start the day right.

Nearby Attractions

Explore the area with ease - located minutes away from Beaupre Golf Course, Blue Lake Casino, and the Arcata Marsh and Wildlife Sanctuary. Arcata Airport is also just a short 9-minute drive away.

Book now for a delightful stay at Howard Johnson Express Arcata!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACV

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 559 reviews
Cleanliness: 6.5
Service: 8.8
Location: 8.3
Room Quality: 6.7
Amenities: 7.6
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 9.3
J
Jayde solo_traveller au
9
Pros:

Free parking, good continental breakfast, comfortable beds

Cons:

N/a

2026-08-29 via Nuitee
E
Elisabeth extended_group us
9
2026-08-28 via Nuitee
H
Hongyu family_with_children us
10
2026-08-23 via Nuitee
P
pam family_with_children us
7
Hotel was fine this booking.com that I am disappointed in
Cons:

Not happy with booking.com original price that I saw when I booked online was not what was charged. tried to call looking.com and I could not get a proper phone number.

2026-08-22 via Nuitee
S
Sandra solo_traveller us
7
Pros:

Good location
Clean

Cons:

Bed was not comfortable

2026-08-21 via Nuitee
J
Juanit solo_traveller us
9
Your average spot.
Pros:

It's very close to the college.

Cons:

The bed. It was not leveled. Where your head goes, the bed slanted down. So I slept at the foot of the bed. Also the TV color was very dark. They switched out the TV but it didn't matter. The price was VERY high for a 2 nights price. We come every year to drop off daughter off to college. I book every year around February to come down for August and the price is high. We pay enough for college and the prices are raised up during the beginning of the semesters. A lil break would be nice cause $180 a night is ridiculous and price gouging. It's not worth it...

2026-08-21 via Nuitee
L
Lori extended_group us
8
I would stay here again. Good value and mostly comfortable stay
Pros:

Clean, staff are helpful, breakfast was good, free parking, indoor pool, big bathroom, A/C

Cons:

Bed was a bit uncomfortable and noisy when you turn over. Semi parked outside, running its generator

2026-08-20 via Nuitee
E
Elisha family_with_children us
7
Pros:

Close to things, staff friendly, has indoor pool, has breakfast if it's good or not. Try to help with all my needs.

Cons:

The same breakfast every day. People get tired of eating the same stuff. Like switch it up. No hand sanitizer, wipe. The fact that someone had a kid clearly sick... coughing so bad around a bunch of people and the food. And staff did nothing. A few stain on curtain.

2026-08-19 via Nuitee
V
Verla couple us
9
Pros:

Staff was helpful

Cons:

Breakfast was just average compared to other similar hotels

2026-08-16 via Nuitee
C
Candace family_with_children us
8
Ok
Pros:

Sofa bed option

Cons:

Breakfast was meh and the ran out of food. Not enough seating

2026-08-16 via Nuitee
C
Chrissy couple us
1
2026-08-13 via Nuitee
F
Flavia Doris couple ch
8
Pros:

sehr grosse Zimmer, grosser Parkplatz

Cons:

schreckliches Frühstück, viel zu kleines Restaurant für so viele Gäste, wir konnten uns nicht hinsetzen. Die Hälfte des Buffets war leer. Plastikgeschirr ist ein No-Go in der heutigen Zeit. Warum wird nicht normales Geschirr zum Abwaschen verwendet?
Der Zimmerboden wurde nicht gründlich gereinigt. Es hatte Flecken auf dem Boden.

2026-08-12 via Nuitee
S
Stephanie couple us
9
definitely would stay here again
Pros:

front desk young man does excellent customer service
breakfast very good

Cons:

out of your control but people are too loud and let their kids run up and down the halls

2026-08-11 via Nuitee
J
Joan couple us
8
Very good location to see the coast!
Pros:

The room was clean and comfortable. We got the last room in the area so it was a handicap room. It all worked out fine.

Cons:

The hot tub could have been cleaner. The pool person needs to do a good bleach cleaning in the pool area to clean the mold in the drains and room.
The area is a bit rough and unsafe but the gated parking lot is a nice feature.
The whole Eureka area was rough. We tried to walk in Eureka and have dinner but the homeless people outnumbered the regular folks. This area needs to get things under control so the tourists will feel safe and come back. Beautiful town with so much to offer but we were not comfortable at night.

2026-08-08 via Nuitee
N
Naama family_with_children us
9
2026-08-07 via Nuitee
E
Esther couple us
8
2026-08-04 via Nuitee
A
Anke couple de
8
Für einen Zwischenstopp sehr gut
Pros:

grosses und sauberes Zimmer

Cons:

der kleine Pool (ist mini)

2026-08-04 via Nuitee
W
Wendy family_with_children us
8
Great stay. Friendly staff, clean rooms, great breakfast.
Pros:

Very friendly staff. The breakfast was very good and convenient.

Cons:

The pluming in the bathroom was slow. Toilet hard to flush

2026-08-03 via Nuitee
J
Jimenez solo_traveller us
8
Pros:

The pool

Cons:

Breakfast room too small

2026-08-02 via Nuitee
J
Jimenez solo_traveller us
8
Pros:

Beds were comfortable

Cons:

Breakfast was the same every day

2026-08-02 via Nuitee