Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Hotels
Days Inn
6.6 (3048 reviews)
1109 Parkway , Gatlinburg , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
4.31
Multiple reviews indicated that the rooms were dirty or not well-kept.
Service
8.28
Mostly positive experiences with staff being friendly and helpful.
Location
9.32
Consistent praise for the great location, convenient for accessing local attractions.
Room Quality
5.77
Rooms were noted as old, and some had maintenance issues.
Amenities
5.3
Amenities were lacking, with negative comments about condition and availability.
Value for Money
7.26
Fair value for the price, although some felt slightly overcharged.
Food and Beverage
5.31
Breakfast items did not meet expectations.
Overall Experience
7.28
A mixed experience overall, good for price but with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:09

Property Description

Convenient Amenities

Enjoy free WiFi, an indoor pool, and a daily grab and go breakfast during your stay at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. Each air-conditioned room features a flat-screen TV, microwave, refrigerator, and coffee machine for your comfort. The en suite bathroom includes a hairdryer for your convenience.

Guest Services

Benefit from a daily maid service, 24-hour front desk, and vending machine on site. Limited free parking is available, ensuring a spot for each reserved room. Explore nearby attractions like Gatlinburg’s Space Needle and Ripley’s Aquarium of the Smokies, both just a short distance away.

Proximity to Attractions

With the Great Smoky Mountains National Park a mere 550 meters away and other popular spots like the Gatlinburg Sky Lift within a short drive, make the most of your visit to Gatlinburg by booking your stay with us today!

Important information:

Guests must be 21 years of age or older to stay.

Please note the outdoor pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 3048 reviews
Cleanliness: 4.31
Service: 8.28
Location: 9.32
Room Quality: 5.77
Amenities: 5.3
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
R
Ritchey solo_traveller us
6
Pros:

The room was good

Cons:

Never had any warning until the day of arrival about the elevator did not work. We was on the third floor .

2026-06-06 via Nuitee
K
Kathy family_with_children us
7
2026-06-05 via Nuitee
J
Johnny solo_traveller us
4
Pros:

Just area

Cons:

The rooms are really trash. Small ragady don't get King. Waste of money. Everything so small in there. Couldn't even sit on toilet so small in bathroom too.. I really want my money back.

2026-06-04 via Nuitee
E
Eric solo_traveller us
10
2026-06-04 via Nuitee
A
Adams solo_traveller us
10
Gatlinburg
Pros:

Location

Cons:

If it was in the middle of town

2026-06-02 via Nuitee
T
Teresa couple us
2
Never again
Pros:

Everything needs torn down and replaced
A parking GARAGE would look better than this place

Cons:

It was old and dirty

2026-06-02 via Nuitee
W
Whitney family_with_children us
5
For one night the price wasn’t bad at all but probably wouldn’t stay again
Pros:

Loved the location

Cons:

Elevator was down, shower didn’t drain well, blow dryer didn’t work,

2026-06-02 via Nuitee
Y
Yearout couple us
10
We stayed for one night just to do some shopping in the area, and it was perfect for walking up and down the strip.
Pros:

Very affordable, close by so walking the strip is very easy. I’ve never had an issue out of this hotel and I always appreciate that

Cons:

Every property in this area has bears, so I can’t complain about that

2026-06-02 via Nuitee
F
Ford solo_traveller us
7
Could have been better.
Pros:

Location.

Cons:

The carpet was dirty, the tub didn't drain, and the toilet ran non stop.

2026-06-02 via Nuitee
C
Caitlyn family_with_children us
10
2026-06-02 via Nuitee
J
Jeff extended_group us
7
2026-06-01 via Nuitee
B
beth anna family_with_children us
3
Could b better
Pros:

What I didn't like was the shower was no pressure,the pool smelled like sewage, the beds was uncomfortable,the walkway was full of water ,the pool water was very cold , about 10 pm m you could hear kids outside screaming on top of there lungs , the tiles around the pool where cracked

Cons:

We stayed there 3 years ago and it was good ...,the breakfast was not good,like it was last time

2026-06-01 via Nuitee
H
Hanshaw couple us
3
Cons:

There was no hot water. The night shift staff was very rude . Nobody let us know there was not any hot water.

2026-06-01 via Nuitee
P
Paxton solo_traveller us
1
Couldent even take a shower becuase no hot water
Pros:

Nice beds nice rooms

Cons:

No hot water

2026-06-01 via Nuitee
T
Taunya couple us
3
Adequate
Pros:

Comfortable bed, balcony overlooking parkway

Cons:

Pool was murky, elevator didn’t work, smelled like marajuna, very old property that needs badly to be updated, rooms were clean but handles falling off drawers, balcony’s falling apart, trees growing out of gutters, etc. In bad need of basic maintenance and updates.

2026-06-01 via Nuitee
A
Angelica Morse solo_traveller us
8
Pros:

The location was at the end of the strip, so it was nice to be able to either walk or go the back way out exploring in the truck without fighting traffic. At check-in we were told the elevator was broken, but the stairs weren't that bad. If you want a fancy, updated hotel, choose somewhere else. If you want a budget friendly place to lay your head at night, this place does the job. The staff were friendly and helpful. I would stay here again!

2026-05-31 via Nuitee
B
Barry solo_traveller us
8
2026-05-31 via Nuitee
J
Jones solo_traveller us
7
Pros:

The location was great and the staff were friendly.

2026-05-29 via Nuitee
M
Mark extended_group us
10
Excellent, no problems at all
Pros:

Everything, will stay there next vacation.

2026-05-29 via Nuitee
M
Meagan family_with_children us
1
Definitely won't be booking here again
Cons:

The indoor pool was so cold that another guest told the front desk and their reply was "there's nothing we can do about it" as soon as my daughter got out she got in the shower. When she got out of the shower she lost all color, her eyes were dilated and her lips and under eyes were blue. Come to find out the pool was hypothermia stage temperature and your not supposed to get in warm water after being in water so cold because it drops blood pressure rapidly. Scariest moment of my life. It's supposed to be a year round indoor pool. We visited in April. We also booked a room that was listed having a view. Even requested a city view ahead. Instead they gave us a room all the way in the back corner. Where all we could see was the parking lot.

2026-05-29 via Nuitee