Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Hotels
•
Days Inn
6.6 (3098 reviews)
1109 Parkway , Gatlinburg , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
4.31
Multiple reviews indicated that the rooms were dirty or not well-kept.
Service
8.28
Mostly positive experiences with staff being friendly and helpful.
Location
9.32
Consistent praise for the great location, convenient for accessing local attractions.
Room Quality
5.77
Rooms were noted as old, and some had maintenance issues.
Amenities
5.3
Amenities were lacking, with negative comments about condition and availability.
Value for Money
7.26
Fair value for the price, although some felt slightly overcharged.
Food and Beverage
5.31
Breakfast items did not meet expectations.
Overall Experience
7.28
A mixed experience overall, good for price but with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:09

Property Description

Convenient Amenities

Enjoy free WiFi, an indoor pool, and a daily grab and go breakfast during your stay at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. Each air-conditioned room features a flat-screen TV, microwave, refrigerator, and coffee machine for your comfort. The en suite bathroom includes a hairdryer for your convenience.

Guest Services

Benefit from a daily maid service, 24-hour front desk, and vending machine on site. Limited free parking is available, ensuring a spot for each reserved room. Explore nearby attractions like Gatlinburg’s Space Needle and Ripley’s Aquarium of the Smokies, both just a short distance away.

Proximity to Attractions

With the Great Smoky Mountains National Park a mere 550 meters away and other popular spots like the Gatlinburg Sky Lift within a short drive, make the most of your visit to Gatlinburg by booking your stay with us today!

Important information:

Guests must be 21 years of age or older to stay.

Please note the outdoor pool is opened seasonally from Memorial Day to Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 3098 reviews
Cleanliness: 4.31
Service: 8.28
Location: 9.32
Room Quality: 5.77
Amenities: 5.3
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
D
Dallas • family_with_children • us
9
2026-06-27 • via Nuitee
N
Nicholas • couple • us
5
Over all a 3 out of 10
Pros:

Location was great, breakfast was weak. For the price of the stay a person would think they would have a better breakfast

Cons:

Lighting in room, drain was slow in tub, no trash cans, toilet paper? Where was it? Standing water in the parking area. No place for a dog

2026-06-27 • via Nuitee
M
Michelle • family_with_children • us
6
2026-06-27 • via Nuitee
W
Ward • solo_traveller • us
5
Pros:

The house keepers kept everything stocked and clean the beds were comfortable. A/c works very very good makes room very cold

Cons:

Floor felt damp or moisture, bugs , the outlets wouldn't hold a phone charger in. Not enough lights, toilet fills very very slow, the tub leaked water.

2026-06-27 • via Nuitee
P
Patricia • family_with_children • us
1
2026-06-26 • via Nuitee
R
Randy • family_with_children • us
6
Stay was nice
2026-06-25 • via Nuitee
R
Rachael • family_with_children • us
7
Great location. Property needs updating
Pros:

Location

Cons:

Room and facility very outdated. Breakfast was not great. Not a lot of selection of food choices. Pool area could be nicer.

2026-06-25 • via Nuitee
C
cheryl • couple • us
7
2026-06-25 • via Nuitee
J
James • family_with_children • us
8
2026-06-24 • via Nuitee
F
Flora • family_with_children • us
1
Should've just drove home
Pros:

Honestly would have left and just went home if I wasn't so exhausted. Luckily we were only in the room for a total of 10 hours. Toilet cover didn't even fit fully over the back. Very old, very dingy stale feeling. Hair, dirt and dust left skeevy feeling.

Cons:

Everything. Cleanliness, old dirty unkempt. Elevator didn't work, pool lights strobing in and out. Sheets gave you the unwashed feeling.

2026-06-23 • via Nuitee
D
Danette • solo_traveller • us
5
Pros:

Love the location,we stay there because the location and balcony off main street

Cons:

The hotel really needs to be updated and cleaned up. Rotted boards on the balconies,bathrooms need redone.needs alot of cleaning. Seen a cup and soda can on top soda machine for 4 days and housekeeping never go it. The doors windows were never cleaned in the 4 days there..I am a janitorial manager,and it was not torn my expectations at all as to cleanliness. The rooms were good but like said needs ALOT of maintenance and cleaning . The cleaners need training.

2026-06-23 • via Nuitee
L
Leonid • couple • us
2
Great location, and very old building, should be updated, poor breakfast.
Pros:

Great location.

Cons:

The building definitely needs to be updated, very old.

2026-06-23 • via Nuitee
T
Terry • solo_traveller • us
3
2026-06-23 • via Nuitee
V
Victoria • solo_traveller • us
9
Pros:

No complaints probably one of the best hotels I've been too in the last 5 years

Cons:

Tub was clogged so I had to have a quick shower

2026-06-23 • via Nuitee
B
Brian • couple • us
8
2026-06-23 • via Nuitee
P
Profitt • solo_traveller • us
5
Bad sleeping situation
Pros:

I liked that the pool was very close to our room, and that breakfast was available.

Cons:

I didn't like that I reserved a room with 2 queen beds and all the double rooms had full size beds. So it was very uncomfortable for us and we didn't get any rest.

2026-06-21 • via Nuitee
P
Phibbs • solo_traveller • us
3
Cons:

the property needed cleaned up!we had issues with our room had to move our room p.ce we refused to move a second time. wl not go there again

2026-06-21 • via Nuitee
D
DEVIKA • family_with_children • us
6
2026-06-20 • via Nuitee
C
chelsey • family_with_children • us
4
N/A
Pros:

Location

Cons:

Charged my card, then stated my room was unavailable. However was accommodated.

2026-06-20 • via Nuitee
P
Pamela • family_with_children • us
1
Terrible
Pros:

Location.

Cons:

t took a long time to check in. The elevator was not working, no carts were available, and the ramps were wet and missing many of the non-skid strips.



The rooms were too dark, and the light fixtures contained a lot of dead bugs. The bathroom door did not open all the way. The toilet ran constantly, and we had to jiggle the handle to make it stop. The shower was in disrepair; half of the showerhead was missing and there was mold on it.



The sheets were rough, uncomfortable, and stained. The pillows were very uncomfortable and lumpy. The rooms did not have their own ice buckets. When we asked the staff for one, they said they did not have any available and offered us a trash bag instead.



Overall, the hotel was dirty. The patio was dirty and falling apart. The basement parking deck was flooding due to water dripping through the ceiling from the pool above. The pool was very cloudy, so we chose not to use it.



There were roaches in the breakfast area behind the food, and the bagels had mold on them.



The pictures on the website and the Wyndham app are very deceiving, as the hotel does not look like this in person.



We were told there were no other rooms available close together, even though we were vacationing with family. This will be our last stay at this hotel.



We left a day early, and we would have left even sooner if it had not been for my older parents, who had difficulty getting everything up to the room. It would have been extremely difficult to get everything back down because no carts were available and the ramps were unsafe. Using the stairs would have been very difficult as well.

2026-06-19 • via Nuitee