Sleep Inn Franklin - Cool Springs

The room was nice and clean, and the staff were friendly. The only issue I had was that we were charged extra after we had already left the hotel. We advised them that we had a pet and a service dog, and I feel that we should have paid up front for any additional fees.

The room was renovated but filthy dirty. Hair and debris in the shower and on the bedsheets. When we woke up after our first night there we saw 2 roaches in our room so we left! We didn’t mention the roaches but asked if we could make sure the room was cleaned. They never cleaned it- so we just packed up and left and forfeited the rest of our stay. I had my kids with me so dealing with roaches was not something I wanted to do

No comments , just think was a nice stay

The rates were good, great handicap room will Roll-in shower. The staff are friendly and helpful. Great stay!

Nice little hotel. It seemed like it was new. Clean and not far off the interstate. There is not much around the hotel but other hotels, so not a good spot if you like to walk places. The breakfast was primarily bread based items, so if you want eggs and bacon, you'd need to go somewhere else. The staff was friendly and prompt. My room had more towels than I have ever seen before in a hotel room. I really liked that. I would stay again.

This was a great stay at the right price. Quiet, very comfortable beds, attentive staff. The only thing lacking for our family is the breakfast options.

We opened the door to our room and was greeted by a huge cockroach. Fortunately, we were able to kill it. There was hot water in the lavatory, but no hot water in the shower.
I was promised a phone call once the maintenance confirmed the water issue but received no call.

The hotel was nice and clean. Very affordable. The rooms are small. Is ok is you don’t have kids. With small kids it might get too small for them to move around.
The area is very nice. In Front of the hotel is this place High Rope Class.
The Temple for the The Church of JeausChrist of Latter Day Saints is just 15 minutes away

Fantastic

Hotel under construction filthy elevator, room with broken furniture light switches that didn't work, hot water did not last long.Could not get receipt at the end of stay breakfast food ran out and had nothing to eat.Never again

Shower faucet dribbled constantly. The shower handle came off. There's mold or something black on the shower ceiling. Sheets in one of the beds weren't clean, and I don't know what it was but the big red spot on the comforter didn't look sanitary.

Clean and decent enough, but clearly older hotel with some obvious repairs needed. (For instance, the electrical outlet in my room was extremely loose in its wall socket and felt potentially unsafe. How hard would it be to fix that?)

It was a comfortable bed after 12 hours of driving

I reserved a double handicapped room, was charged for it but I was told on arrival they did not have a room for me, and would refund the charges. As of yet I have not received a refund.

It was fine

This stay was awful from the beginning! The smell was nauseating. Musty, smoke filled. My five year old said the pillows smelled like- "old man" straight from the mouth of babes! Dirty needs an update. Not even sure if the bedding was changed. Found hairs in bed and tub hoping they were from housekeeping and not the previous guest. Slept in my clothes. Carpet had wrinkles and needed to be stretched, definately a trip hazard for elderly or handicapped. Walls had black mold on them. Breakfast was toast and cereal. You were lucky if you were there when they put out the 2 yougurts at a time in a kitchen bowl with ice! Worst stay ever.

This place was the PITS!!! Will never stay here again. The room was damp. No coffee maker in room and breakfast area was closed at 10:00 am not to open until 6:00 am the next day. Decor of room was 70ish. Don’t bring children because the pool is not in operation. Domino pizza will not deliver to this hotel. That should tell you something. The odor at the elevator smelled of weed.

Horrible is all I can say.I have stayed in the same area where this is located,and this is by far the worst of the other hotels in the area. Dirty and very out dated.

Very rude over charged me absolutely disgusting rooms. The fridge in our rm was broken and had mold in it. The pool they say they have looks like it hasn't been open in years. I wouldn't recommend this place

Un lugar muy sucio no me vuelvo a quedar ahí!