Quality Inn & Suites Lenexa Kansas City

Hotels
•
Quality Inn
6.7 (286 reviews)
12601 West 96th Terrace , Lenexa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
Heated pool
See all facilities

Review Highlights

Pros:
Pleasant staff
Peaceful location
Cons:
Poor cleanliness
Limited amenities
Unpleasant odors

Categories

Cleanliness
5.03
Numerous reviews mention dirty rooms, blood-stained sheets, and general uncleanliness.
Service
8.5
Some reviews mention pleasant staff and easy check-in/check-out.
Location
8.54
The location is noted as peaceful and convenient.
Room Quality
5.99
Various complaints about old beds, odors, and outdated decor.
Amenities
6.02
The pool and hot tub are functional but need updates, and breakfast options are limited.
Value for Money
8.48
Clean and decent for the price, but complaints regarding overall conditions dampen value.
Food and Beverage
5.03
Breakfast quality and variety raised issues; items often sparse and not well-prepared.
Overall Experience
6
A mixed experience overall with significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 06:46

Property Description

Convenient Location
Located just a short drive from downtown Kansas City, the Quality Inn & Suites Lenexa offers easy access to city attractions while providing a peaceful retreat away from the hustle and bustle.

Comfortable Accommodations
Each guest room at the Lenexa hotel is thoughtfully equipped with modern amenities such as a microwave, refrigerator, and cable TV, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the indoor swimming pool, hot tub, or work up a sweat in the gym. The daily continental breakfast and free Wi-Fi add extra convenience to your stay.

Book your stay at Quality Inn & Suites Lenexa now for a relaxing and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Our Indor Pool/SPA is available to the Registaer Guest OnlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 286 reviews
Cleanliness: 5.03
Service: 8.5
Location: 8.54
Room Quality: 5.99
Amenities: 6.02
Value for Money: 8.48
Food and Beverage: 5.03
Overall Experience: 6
J
Janet • couple • us
3
Addiquit
Cons:

The toilet water ran after flushing. We had to stop it manually. The security lock on door was loose. The breakfast was sparse. No fruit, no meat just eggs.

2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
5
2026-01-19 • via Nuitee
V
Vikranth • couple • us
1
Bad
Pros:

• The rooms had an unpleasant odor, and the furniture was dusty and dirty.
• One of the chairs had a visible hole, and the bedsheets and towels were not clean.
• The bathroom door was difficult to open.
• There was no table or proper space for the coffee maker or microwave.
• The breakfast quality was poor, and overall service and hospitality appeared very unprofessional.

This property is in need of serious inspection and improvements to meet basic cleanliness and comfort standards. I hope you will address these issues promptly for the benefit of future guests.

Cons:

Maybe new management

2026-01-19 • via Nuitee
P
Prabhjot Singh • couple • us
10
2026-01-19 • via Nuitee
T
Tia • family_with_children • us
6
Needs TLC but doable
Pros:

It had a functioning pool and hot tub. The location was peaceful.

Cons:

There was what looked to be an old blood stain on one of the beds. The orange juice at breakfast did not taste right. There isn’t a huge selection for breakfast either. The place definitely needs a lot of updating!

2026-01-19 • via Nuitee
M
Marilyn • family_with_children • us
8
2026-01-19 • via Nuitee
A
Anita • couple • us
1
I would never come again 0/10
Pros:

I really didn’t like the property there wasn’t much to see the rooms smelled really bad and the shower and bathroom area looks like it hadn’t been clean.

Cons:

The bathrooms weren’t clean all the way. The room also smelled really bad and the attendant had a really strong smell of tobacco.

2026-01-19 • via Nuitee
K
Kassandra • family_with_children • us
5
Last minute booking so not terrible however this property needs work!
Pros:

Staff was friendly

Cons:

Toilet was broken, room was dirty and in very poor condition.

2026-01-18 • via Nuitee
M
Malaree • extended_group • us
5
Booked for the continental breakfast and wasn’t worth eating.
Pros:

the staff and the room

Cons:

The breakfast didn’t have any meat. The only thing with protein was an egg. There wasn’t any fresh fruit or yogurt.

The hot tub was bath water warm at best.

2026-01-15 • via Nuitee
T
Tanna • couple • us
9
2026-01-03 • via Nuitee
T
Tanna • family_with_children • us
10
2026-01-03 • via Nuitee
P
Palin • solo_traveller • us
6
2025-12-30 • via Nuitee
C
Calvert • solo_traveller • us
3
2025-12-20 • via Nuitee
C
Carla • couple • us
8
2025-12-19 • via Nuitee
M
Myrtice • couple • us
8
Not bad for the price.
Pros:

The breakfast was a continental breakfast. Not too many options, but it did have a waffle maker.

Cons:

My biggest complaint was how noisy it was in the room. The room above us made a ton of noise about 3 am one night. I could also hear noises from the rooms on either side.

2025-12-09 • via Nuitee
T
Tanya • family_with_children • us
1
Cons:

We checked in at 10:30pm to find out our room wasn’t even cleaned. Our bed sheets had blood stains and crumbs.

Our bathroom foood was filthy & toilet paper wasn’t stocked.

The heating and cooling units were covered in mold..

It’s was not a great experience.

2025-11-18 • via Nuitee
F
frank • couple • us
10
2025-11-17 • via Nuitee
R
R. • family_with_children • us
7
2025-11-10 • via Nuitee
D
Douglas • couple • us
10
Pros:

king sized bed

2025-10-31 • via Nuitee
M
Meeka • family_with_children
8
Pros:

The lobby was nice the breakfast area was nice but breakfast wasn’t much, cereal, bread,bagels, muffins biscuits and crockpot gravy, nothing else but microwaved eggs and some juices. Not a big selection. The hallways smelled badly of fish.

2025-10-05 • via Nuitee