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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Pool with view
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Pool bar
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Kids' club
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Sun loungers or beach chairs
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Sun umbrellas
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Coffee Shop on site
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Shallow end
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Spa/wellness center services
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Kids' pool
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
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Property Description
Stunning Views of Jerusalem's Old City
The David Citadel Jerusalem offers breathtaking views of the old city of Jerusalem from its premises. Guests can enjoy a large swimming pool, free gym, and various dining options all while taking in the panoramic scenery.
Luxurious Rooms and Amenities
The modern and spacious guest rooms at The David Citadel feature large bathrooms with both a bath and shower. Additional amenities include an LCD TV, pillow menu, and black-out curtains for ultimate comfort and relaxation.
Diverse Facilities and Convenient Location
Guests can unwind at the modern spa and wellness centre, host events at the banqueting halls, and enjoy Mediterranean, Italian, or poolside snacks. Conveniently located near the Mamilla shopping area, the hotel is within walking distance of key attractions like the Western Wall and the Church of the Holy Sepulchre.
Ready to experience luxury with unparalleled views in Jerusalem? Book your stay at The David Citadel now!
Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.
The swimming pool is open all year round and warmed up to 28 degrees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Het personeel was uiterst vriendelijk en bereidwillig tot alle hulp. De cappuccino bij het ontbijt werd door Samer, de barista steevast versierd met een kunstwerkje en de keuze bij het ontbijtbuffet was voortreffelijk.
Uitzicht op de oude stad is werkelijk zo mooi als beloofd.
De bedden waren meer een veredelde plank dan iets om op uit te rusten en de veren hoofdkussens waren dermate dus dat ze voor zijslapers geen comfort boden.
Kids club was great
* Dirty Pool - Plastic cups & bags floating in the pool.
* No preparation ahead - Specified that I was coming with kids yet couch bead wasn't prepared in advance, no pillows and sheets in the room, had to ask for them twice till I received them.
* Breakfast staff inattentive and unprofessional - every coffee came spilled from the cup over on its plate, some didn't seem to understand English or Hebrew so when asked for something they just acted on their own accord.
* Lacking facilities - No dedicated quite business place to take a Zoom meeting (was staying with kids so room was not an option, so called "business center" was separated only by curtain from the ball room which was hosting an event, was super loud and embarrassing for me on my call).
An Amazing Stay at the David Citadel – Exceptional Hotel and Wonderful Staff
Our stay at the David Citadel in Jerusalem was truly wonderful, and overall, our experience was exceptional.
The hotel itself is beautiful, the location is incredible, and there is something special about the atmosphere from the moment you arrive. But what really stood out to us was the staff. Everyone we encountered was warm, welcoming, professional, and genuinely seemed to care about making our stay as enjoyable as possible. The level of service throughout the hotel was outstanding.
After long and busy days in Jerusalem, it was wonderful to come back to the David Citadel. The common areas are beautiful, the hotel is extremely well maintained, and we thoroughly enjoyed the overall experience. It really felt like a special place to stay while visiting Jerusalem.
There was only one significant issue during our stay. We were in room 945, and unfortunately, the mattress appeared to be broken or damaged on one side. It made sleeping quite uncomfortable, and I was not able to sleep properly.
I did not report it while we were there. Between jet lag and very busy days, I was simply too exhausted to deal with having someone come look at it or potentially changing rooms. I certainly don't fault the staff for not addressing something they didn't know about. In fact, based on the exceptional service we received everywhere else in the hotel, I have no doubt that had I brought it to their attention, they would have done everything possible to resolve it.
I mention it now because I hope the hotel will check the mattress in room 945 and replace it if necessary so the next guest doesn't have the same experience. It was really the only negative part of an otherwise amazing stay.
Aside from that issue, I cannot say enough good things about the David Citadel. The hotel, the location, the atmosphere, and especially the people were fantastic. The staff helped make our time in Jerusalem even more memorable.
I also want to give special recognition to Nawem A. Sway, who helped us toward the end of our stay. He was incredibly helpful and kind, and the way he took care of us was another great example of the exceptional service we experienced throughout the hotel. We truly appreciated his help and wanted to make sure he was personally recognized.
We left with wonderful memories and an overwhelmingly positive impression of the David Citadel. We would absolutely stay here again and look forward to returning.
At every breakfast we would ask Said to make us something and when he comes back we ask him to make us something else and he did it all with a smile. Breakfast service was wonderful especially Said!
Said was so nice and friendly and helpful and great with the kids. We really appreciated all of his help.
Great location
Needs some tlc. Rooms need updating and staff needs to be more friendly
Top location, elegant and relaxing atmosphere, clean rooms with comfortable mattresses and comfy beds. Excellent value for money.
Above all - the service especially at the concierge.
Emplacement
Tout était bien
Hi! I just returned home after my 8th stay at the David Citadel and it never fails to be wonderful! The rooms, service and hospitality are superb. I’d like to give a shoutout to Munir- the hotel manager for always making sure when I arrive that I have what I need……Waleed, Mutaz, Said, Sameer and Saed and everyone on the staff- whether it’s breakfast or dinner in the exclusive restaurant Veranda. I’m always taken care of like a queen. Thank you to Jeremy Weiss and Ilan- the concierge. I constantly bothered them from taxis to matches to candles! Every response is with a smile and with grace! Please forgive me if I left out some names! You’re all special to me!!
-Marilyn Blau
Emplacement
Tout était bien
We had a wonderful family holiday at the David Citadel. The rooms were spacious and comfortable, the food was excellent, and the service throughout the hotel was outstanding.
A special mention to Muhannad Keresh, who looked after us during the meals and really went out of his way to make sure we had everything we needed. His warm and attentive service made a great stay even better.
A fantastic hotel for a family holiday in Jerusalem, and we look forward to coming back.
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