Hilton Frankfurt City Centre

Hotels
Hilton Hotels & Resorts
8.5 (2831 reviews)
Hochstr. 4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Tasty breakfast
Friendly staff
Clean rooms
Cons:
Poor service on requests
High parking fees
Dim lighting
Expensive room rate

Categories

Cleanliness
8.14
General cleanliness noted positively, but some reviews mentioned issues like dark rooms.
Service
9.11
Service received positive mentions, though one review indicated a lack of care.
Location
9.15
Repeated references to the excellent location near attractions.
Room Quality
8.1
Rooms were described as comfortable, but some found them dim or lacking in features.
Amenities
8.13
Amenities were noted, but the minibar issue affected overall perception.
Value for Money
7.59
Some reviews mentioned high parking fees and overall pricing concerns.
Food and Beverage
9.14
Breakfast and food options received high praise.
Overall Experience
8.61
Mixed feelings captured; strong sentiments about location and food despite some service dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodations with Panoramic Views
Experience the ultimate comfort at Hilton Frankfurt City with soundproof rooms offering stunning city or park views. Enjoy modern amenities including a large desk, flat-screen TV, and complimentary Wi-Fi in public areas.

Premium Health Club and Dining Options
Indulge in relaxation at the hotel's health club boasting a sauna, hot tub, gym, and a half Olympic-sized indoor pool. Treat yourself to exclusive beauty services and enjoy breakfast with a view at the on-site restaurant.

Convenient Location near Major Attractions
Situated steps away from Eschenheimer Tor Underground Station, explore Frankfurt's popular landmarks easily. Immerse yourself in the city's culture, shopping at Goethestraße or visiting the Alte Oper and Old Town.

Book now to elevate your stay at Hilton Frankfurt City and create unforgettable memories.

Important information:

Please note that WiFi prices vary based on the type of WiFi package a guest chooses. Please contact the property for further details.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 39 per day.

Location

Guest Reviews

8.5
Based on 2831 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
W
Walter solo_traveller de
9
Pros:

Sehr zentrale Lage

Cons:

Das Rührei ist aus dem Tetrapack

2026-01-22 via Nuitee
M
Mary LF solo_traveller no
10
2026-01-22 via Nuitee
V
Vassileios solo_traveller gr
8
2026-01-22 via Nuitee
A
Abdelmuez couple ps
10
2026-01-21 via Nuitee
M
Melissa family_with_children de
5
2026-01-20 via Nuitee
S
S.Driesen couple nl
10
2026-01-20 via Nuitee
B
Biljana couple rs
9
2026-01-20 via Nuitee
A
ALPER extended_group tr
8
2026-01-20 via Nuitee
I
Iftikhar couple pk
9
2026-01-20 via Nuitee
F
Freedom60630492751 Family
8
Overcharged by representative on phone
Pros:

This hotel was in an excellent location and offered superb customer service. My issue was I was booking a family executive connecting room on the app for 351 euro but the app would not process my payment. I was instructed to call the hotel, which I immediately did. There was a slight language barrier I feel and told the representative the exact room and amount the app was offering. She placed me on a brief hold and came back with an amount of 500 euro. I asked why I was seeing the app amount of 351, but she was telling me a m7ch higher amount. I had a meeting to go to and told her to book and I paid. I thought once arriving to hotel they would adjust. We'll upon check in I explained the situation and was told she booked 2 operate rooms and I would need to wait until Monday to get this resolved. I also pulled up the app showing him the difference in rates. I go out of my way to book Hilton properties and definitely would like to be refunded the additional charge. I would stay at this location again but would definitely not pay more than app price.

2026-01-19 via Tripadvisor
O
ofir family_with_children il
10
2026-01-19 via Nuitee
M
Moritz couple de
10
2026-01-19 via Nuitee
T
Talvinder extended_group sg
9
Confortable and enjoyable stay
Pros:

Good Location, excellent staff.

2026-01-19 via Nuitee
P
Philip solo_traveller de
8
Pros:

Schönes Ambiente

Cons:

Der spa Bereich im Fitness Studio

2026-01-19 via Nuitee
A
ALINE solo_traveller rw
8
Great hospitality
Pros:

Room and Breakfast

Cons:

None

2026-01-19 via Nuitee
S
shuai couple cn
10
Pros:

整体很不错、环境很棒

Cons:

都挺好

2026-01-19 via Nuitee
C
Charlotta family_with_children se
7
Pros:

Smidigt, rent

Cons:

Hård säng
Inte anpassade frukost tider för stort arrangemang

2026-01-19 via Nuitee
T
Tobias solo_traveller de
8
2026-01-19 via Nuitee
K
Koji extended_group jp
8
高い
Pros:

リラックスできました

Cons:

冷蔵庫が小さく困りました

2026-01-19 via Nuitee
A
Arna couple is
10
2026-01-19 via Nuitee