Hampton Inn & Suites South Park at Phillips Place

Hotels
•
Hampton Inn
9.1 (679 reviews)
6700 Phillips Place Court , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location and upscale hotel
Friendly and helpful staff
Cons:
Issues with room cleanliness
Breakfast quality inconsistencies

Categories

Cleanliness
8.49
While many rooms were reported clean, issues such as dog pee and complaints about wrinkled sheets indicate some inconsistencies.
Service
9.96
Staff were frequently described as friendly, helpful, and accommodating across multiple reviews.
Location
9.5
Reviewers praised the location for being near shopping, restaurants, and attractions.
Room Quality
8.95
Most guests found the room spacious and comfortable, though there were mentions of issues like poor TV service.
Amenities
8.98
Amenities received mixed feedback, with positive notes on the breakfast variety, but some complaints on service and cleanliness of facilities.
Value for Money
8.44
Concerns about fluctuating prices and the lack of daily cleaning service raised doubts about the overall value.
Food and Beverage
8.49
Breakfast was appreciated by many for variety, but some found it lacking quality on certain items.
Overall Experience
9.96
Generally, guests had wonderful stays, enjoying various aspects of the hotel, contributing to a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:16

Property Description

Luxurious Amenities

Hampton Inn & Suites-South Park at Phillips Place offers a range of luxurious amenities for guests to enjoy. From a complimentary hot breakfast to a refreshing pool and well-equipped fitness center, every need is catered to with style and comfort.

Comfortable Rooms

The rooms at this hotel are designed for ultimate comfort and convenience. Guests can unwind in front of a flat-screen TV with cable channels, and make use of the provided refrigerator, coffee maker, and microwave. Select suites even feature separate furnished living areas for added space and relaxation.

Convenient Location

Located just a short drive from Bank of America Stadium and the SouthPark shopping center, this hotel offers a convenient base for exploring the city. With complimentary WiFi, a business center, and meeting space available, it's the perfect choice for both leisure and business travelers alike.

Experience luxury and convenience at Hampton Inn & Suites-South Park at Phillips Place. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests under 21 years old are not allowed to book the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 679 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.96
S
Sarah • couple • us
10
Kirsten is always wonderful and accommodating at the front desk!
Pros:

Everything is always perfect! Frequent flyer!

Cons:

Everything was perfect!

2026-01-27 • via Nuitee
A
Arlene • couple • us
4
Cons:

Disappointed. Manager at property aware of all the issues and suggested contacting you for some sort of reimbursement

2026-01-20 • via Nuitee
C
CHIARA • solo_traveller • it
9
In ogni caso esperienza positiva.
Cons:

Considerato il prezzo, mi sarei aspettata pulizie giornaliere. C'era il cambio spugne e raccolta rifiut tutti i gg mentre il letto e le pulizie venivano fatte su richiesta. Altrimenti le facevano loro ogni due / tre gg.

2026-01-20 • via Nuitee
C
Cheryl • couple • us
10
2026-01-19 • via Nuitee
P
Pamela • couple • us
10
Excellent experience ❣️
Pros:

Convenience to center of my activities and the comfort of the room.

2026-01-19 • via Nuitee
K
Karen • couple • us
10
Amazing!
Pros:

The entire room was high level! Very nice and elegant! Customer service was great! I really enjoyed the staff at breakfast as well! The view was beautiful!. It was one of the best experiences!

Cons:

NA

2026-01-15 • via Nuitee
K
kim • solo_traveller • kr
8
2026-01-12 • via Nuitee
B
Bui • family_with_children • us
10
Pros:

very good

Cons:

very good

2026-01-09 • via Nuitee
B
Bell • couple • us
10
This was our persona trip bringing the new yrs in and everything was top tier will be booking again
Pros:

The view was beautiful

Cons:

Na

2026-01-06 • via Nuitee
K
Kim • couple • us
10
Pros:

Location and upscale hotel

Cons:

Dog pee on carpet

2026-01-01 • via Nuitee
N
Norman • couple • us
9
2025-12-31 • via Nuitee
S
Stephen • solo_traveller • us
9
2025-12-27 • via Nuitee
W
Wendy • couple • us
6
2025-12-25 • via Nuitee
J
Jason • family_with_children • us
9
Great place to stay!
Pros:

Very nice breakfast. Entire facility was clean and well kept.

2025-12-13 • via Nuitee
D
Dana • couple • us
8
Pros:

Great location next to shopping and restaurants; not far from downtown area; free parking; variety at breakfast

Cons:

Room was not serviced/cleaned during 2 night stay

2025-12-08 • via Nuitee
H
hannahbird • couple • us
10
Lovely stay!
Pros:

Breathtaking entrance driving with the Christmas lit trees flanking the boulevard! Great breakfast, especially appreciated the fresh fruit and drink options. Pillows were so soft. Everything clean and comfortable.

Cons:

I didn't need the TV in the bathroom mirror.

2025-12-05 • via Nuitee
A
Agnieszka • couple • pl
8
Pros:

Location, size of the room.

Cons:

Coffee was terrible, sheets not the best quality and wrinkled. But the room was clean!

2025-12-02 • via Nuitee
A
Amanda • family_with_children • us
9
2025-11-24 • via Nuitee
A
Amaya • couple • us
7
2025-11-24 • via Nuitee
J
John • couple • us
8
It is a nice place to stay however, the price fluctuation turned us off completely. We will not stay there again.
Pros:

Location

Cons:

The fluctuation in the nightly prices really sucked big time

2025-11-21 • via Nuitee