Hampton Inn Cleveland-Downtown

Hotels
•
Hampton Inn
8.4 (1629 reviews)
1460 East Ninth Street , Cleveland , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Expensive parking
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.05
There were numerous mentions of filthy sheets and concerns about overall cleanliness.
Service
9.35
Staff were generally good, though front desk service was noted to be lacking in attentiveness.
Location
9.55
Located conveniently in downtown, walking distance to many attractions.
Room Quality
8.05
Rooms lacked basic amenities like a TV channel list and had issues with noise.
Amenities
7.55
Amenities such as parking are expensive, and some common amenities were missing.
Value for Money
7.55
Felt overpriced for the level of service and amenities provided.
Food and Beverage
8.05
Breakfast was reported as not exceptional and cleanliness in the food area was poor.
Overall Experience
9.05
Overall experiences varied, but several guests might not return due to issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:37

Property Description

Central Location:
Located in the heart of Cleveland city centre, guests have easy access to popular sites such as the Galleria Mall, the theatre district, and the Cleveland Convention Center.

Comfortable Accommodations:
Enjoy a restful night's sleep on the hotel's signature Cloud Nine beds, ensuring a comfortable stay during your visit to Cleveland.

Modern Amenities:
Benefit from free hot breakfast and complimentary wireless internet access, enhancing the overall experience at Hampton Inn Cleveland Downtown.

Experience the best of Cleveland with us - book your stay now at Hampton Inn Cleveland Downtown for a memorable and convenient visit to the city!

Important information:

Please note parking is by valet only. No over-sized vehicles are permitted.

Guests under the age of 21 can only check in with a parent or official guardian.

Children's cribs are available upon request.

Renovation work is done from 09:00 to 18:00 daily. The lobby, fitness center and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.4
Based on 1629 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 9.05
M
Murphy • family_with_children • us
5
2026-02-14 • via Nuitee
J
James • couple • us
4
Pros:

There was a lady at the front desk when we checked out in the morning, she was super nice and tried to make up for the night staff.

Cons:

To be told one price by booking.com and get to the hotel and be told another price with charges unexpected. We were under the impression that our parking was $55.00 for the weekend and then be told when we get there that that price was daily. We spent more money than we planned for. Was told if you want extra washcloths come down and get them at the desk. The night staff were harsh and did not have good communication skills. Sometimes its not what you say but how you say it!

2026-02-13 • via Nuitee
T
Travis • couple • us
10
Staff was nice. Very clean. Valet is convenient
Pros:

Comfortable. Breakfast was great

2026-01-30 • via Nuitee
C
Carley • couple • us
10
2026-01-30 • via Nuitee
Z
Zook • couple • us
7
Lovely hotel for money
Pros:

Quiet

Cons:

Valet area too small at times. But worked out ok

2026-01-29 • via Nuitee
C
Carey • family_with_children • us
3
Disappointed
Cons:

Valet parking was extremely expensive. Bathroom was dirty. Breakfast was terrible.

2026-01-28 • via Nuitee
M
Maral • couple • tm
10
2026-01-27 • via Nuitee
S
Sung • couple • us
10
2026-01-27 • via Nuitee
R
Richard • family_with_children • us
1
2026-01-26 • via Nuitee
S
Stannard • couple • us
10
You made our stay in Cleveland even better.
Pros:

Modern. Great location

Cons:

Nothing. Was great

2026-01-26 • via Nuitee
J
Jeffery • couple • us
7
Pros:

The bed was comfortable. The room was nice

Cons:

The coffee station was empty during the day.when I asked staff about parking in the garage they seemed moody and very unhelpful with a response of I don't know.

2026-01-26 • via Nuitee
A
Andrea • couple • us
10
We would definitely stay there again
Pros:

Very clean and friendly. I felt welcome and comfortable

Cons:

Wish they had parking but the parking garage wasn’t that far away so ended up ok

2026-01-25 • via Nuitee
K
Kristine • couple • us
10
2026-01-24 • via Nuitee
J
Jamie • family_with_children • us
10
Pros:

Very friendly service from the valet to house keeping all were wonderful.

Cons:

There was nothing I did not like

2026-01-24 • via Nuitee
T
Thi Thao • family_with_children • us
10
Pros:

very good

2026-01-23 • via Nuitee
R
Robert • couple • us
1
Housekeeping made our stay miserable!!!!
Pros:

Very clean, nice location

Cons:

Housekeeping came into our room twice without knocking. Once at 9:55am and a 2nd time at 10:15am. Check out time was 12pm. Pissed!!!!!

2026-01-21 • via Nuitee
J
joseph (Joe) • couple • us
9
Cleveland Rocks! Will stay at this location next time we visit Cleveland.
Pros:

Staff was great, room was clean, no worries. Heather was fantastic meeting our needs! Very attentive and hopefully now part of BILLS MAFIA!

Cons:

Homeless people outside-not your control. Maybe church across the street to could the homeless??

Parking is a challenge. Parked next to hotel in ramp. Came out the next morning and gastank had been emptied by locals.
Smell of weed/pot from other guests in lobby and elevator.

2026-01-20 • via Nuitee
L
Laurie • couple • us
10
Great hotel, friendly staff clean room, would stay there again!
Pros:

Good location, fair price, free breakfast, and the attendant at the front desk was very accommodating

Cons:

N/A

2026-01-20 • via Nuitee
R
Robb • extended_group • us
8
quick stay and close to the arena within walking distance.
2026-01-20 • via Nuitee
S
Syed • family_with_children • us
10
Pros:

Yes good

2026-01-20 • via Nuitee