Hampton Inn Cleveland-Downtown

Hotels
•
Hampton Inn
8.4 (1728 reviews)
1460 East Ninth Street , Cleveland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Expensive parking
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.05
There were numerous mentions of filthy sheets and concerns about overall cleanliness.
Service
9.35
Staff were generally good, though front desk service was noted to be lacking in attentiveness.
Location
9.55
Located conveniently in downtown, walking distance to many attractions.
Room Quality
8.05
Rooms lacked basic amenities like a TV channel list and had issues with noise.
Amenities
7.55
Amenities such as parking are expensive, and some common amenities were missing.
Value for Money
7.55
Felt overpriced for the level of service and amenities provided.
Food and Beverage
8.05
Breakfast was reported as not exceptional and cleanliness in the food area was poor.
Overall Experience
9.05
Overall experiences varied, but several guests might not return due to issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:37

Property Description

Central Location:
Located in the heart of Cleveland city centre, guests have easy access to popular sites such as the Galleria Mall, the theatre district, and the Cleveland Convention Center.

Comfortable Accommodations:
Enjoy a restful night's sleep on the hotel's signature Cloud Nine beds, ensuring a comfortable stay during your visit to Cleveland.

Modern Amenities:
Benefit from free hot breakfast and complimentary wireless internet access, enhancing the overall experience at Hampton Inn Cleveland Downtown.

Experience the best of Cleveland with us - book your stay now at Hampton Inn Cleveland Downtown for a memorable and convenient visit to the city!

Important information:

Please note parking is by valet only. No over-sized vehicles are permitted.

Guests under the age of 21 can only check in with a parent or official guardian.

Children's cribs are available upon request.

Renovation work is done from 09:00 to 18:00 daily. The lobby, fitness center and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.4
Based on 1728 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 9.05
K
Kerry • couple • us
9
2026-05-23 • via Nuitee
A
Aya • solo_traveller • us
9
2026-05-21 • via Nuitee
B
Buehler • couple • us
5
It was a bed to sleep in but would never come back to this hotel.
Pros:

Close to progressive field and restaurants.

Cons:

Staff was extremely unprofessional. Speaking very loudly in lobby during the day and cussing while talking at very loud volumes. Arguing and cussing with guest at night time. I understand dealing with drunk people is not fun but could not believe how unprofessional they behaved when they had to get a random drunk guy a new key card. Hotel front desk employees are supposed to be hospitable and they were the exact opposite.

The breakfast was awful, too.

2026-05-21 • via Nuitee
K
kent • extended_group • us
9
Very good
Pros:

Location

Cons:

Nothing

2026-05-19 • via Nuitee
D
Denise • couple • us
10
Very nice
Pros:

Location was perfect for what we were doing.

Cons:

Nothing we were only in town for one day.

2026-05-19 • via Nuitee
V
Valentini • family_with_children • it
7
Pros:

Posizione centrale dell'hotel. Camera abbastanza ampia e pulita. Colazione standard americana.

Cons:

La receptionist al check-in è stata molto maleducata, poco chiara e poco competente.

2026-05-18 • via Nuitee
R
Reggie • solo_traveller • us
9
2026-05-18 • via Nuitee
S
Stormy • solo_traveller • us
10
Pros:

Clean room, professional staff

Cons:

Breakfast bar was empty at first

2026-05-17 • via Nuitee
R
Ron • solo_traveller • us
9
Very nice hotel with welcoming, helpful staff
Pros:

From the very warm reception upon arrival to upscale touches to the room, I recommend the Hampton Inn Cleveland Downtown.

2026-05-17 • via Nuitee
W
Wilmer • couple • us
10
Excelente
Pros:

La habitación y ubicación

Cons:

El desayuno

2026-05-17 • via Nuitee
R
Robin • family_with_children • us
10
Worked for me...
Pros:

Location was awesome. Room was nice though there wasn't a microwave to use. Breakfast was good.

Cons:

No microwave.

2026-05-16 • via Nuitee
J
Joan • couple • us
10
Pros:

Location cleaning

Cons:

No parking

2026-05-15 • via Nuitee
N
nogueira • solo_traveller • pt
10
2026-05-15 • via Nuitee
K
Kristie • couple • us
10
2026-05-14 • via Nuitee
W
Wooten • couple • us
1
2026-05-13 • via Nuitee
A
Andrea • couple • us
9
2026-05-13 • via Nuitee
L
Lanaya • solo_traveller • us
10
2026-05-13 • via Nuitee
I
Izabela • couple • us
10
2026-05-11 • via Nuitee
L
Lewis • family_with_children • us
8
2026-05-11 • via Nuitee
B
Brooke • couple • us
8
2026-05-11 • via Nuitee