Hampton Inn & Suites Alpharetta-Windward

Hotels
•
Hampton Inn
7.9 (315 reviews)
16785 Old Morris Road , Alpharetta , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Comfortable stay
Cons:
Cleanliness issues
Not enough assistance from staff
Uncomfortable pullout mattress

Categories

Cleanliness
6.11
Multiple guests mentioned cleanliness issues, including unclean rooms and dirty sheets.
Service
8.58
Generally positive feedback about the staff being friendly and responsive.
Location
9.12
Frequent mention of good location with easy access to town.
Room Quality
7.57
Some complaints about room condition and cleanliness, but noted comfort in some instances.
Amenities
7.6
Mixed feedback on amenities; some issues with the pool and room equipment.
Value for Money
8.06
Disappointment with some aspects relative to expectations for the price.
Food and Beverage
7.61
Breakfast received some positive notes, but limited compared to other hotels.
Overall Experience
8.58
Despite issues, some guests expressed enjoyment of the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:35

Property Description

Convenient Location and Nearby Attractions
This Alpharetta, Georgia hotel is perfectly situated near Highway 400, providing easy access to local attractions like Wills Park for horseback riding, top-rated golf courses, and the scenic Alpharetta Greenway trails. Explore the charming village of Crabapple with its antique shops and art galleries just a stone's throw away.

Modern Amenities for Comfort
Guests at the Hampton Inn and Suites Alpharetta-Windward can enjoy complimentary wireless internet, in-room microwaves, and refrigerators for added convenience. The hotel also offers free weekday shuttle service to explore the nearby sites and kick start your day with a delicious free continental breakfast.

Exceptional Services and Free Amenities
Experience exceptional hospitality with complimentary services like the weekday shuttle and breakfast at the Alpharetta-Windward Hampton Inn. Book your stay now and indulge in a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the coffee station has limited hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 315 reviews
Cleanliness: 6.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
S
Sabrina • couple • us
6
Would stay again, based on customer service alone.
Pros:

The staff was amazing and very friendly.

Cons:

the room we were in had blood on the wall. when we reported it they were very quick to accommodate us, which was lovely.

2026-04-27 • via Nuitee
R
Robert • couple • us
8
We got there late. Went to bed. Slept well!
Pros:

That itcwas a Hampton!

Cons:

Front desk could have been a Lil friendlier. Tap in the bathroom sink never got hot.

2026-04-13 • via Nuitee
B
Barber • solo_traveller • us
8
2026-03-29 • via Nuitee
L
Lisa • couple • us
9
Staff was great but no hot water and bathroom was not very clean
Pros:

Convenient to Dr office

Cons:

No hot water in room

2026-03-28 • via Nuitee
T
Tywanda • couple • kw
3
2026-03-18 • via Nuitee
M
Morgan • couple • us
9
The breakfast staff is worth staying at this hotel in themself!!!
Pros:

Our room was amazing and the morning breakfast staff was the best part of the whole trip. Now the lady who checked us in was very dry and didn’t hardly speak to us as she checked us in.

Cons:

the lady who checked us in was very dry and didn’t hardly speak to us as she checked us in.

2026-03-08 • via Nuitee
A
Aleksandr • extended_group • us
10
2026-03-02 • via Nuitee
K
Kostanyan • extended_group • us
5
2026-03-02 • via Nuitee
L
Lee • solo_traveller • kr
8
Pros:

The staff I met in the morning were not that great, but the staff I met in the evening were very friendly and I was satisfied.

2026-01-19 • via Nuitee
M
monte • family_with_children • us
2
This was our third visit, very disappointing and hotel has really declined over the last year.
Pros:

Staff was helpful and courteous.

Cons:

A/C was out on multiple floors in the hallways. A/c unit in room left everything damp and sticky. Only half of the ice machines worked. Hallway carpet was dirty. Pool was closed for the duration of our stay. Trash cans were overflowing. There was also mold in out bathroom.

2026-01-19 • via Nuitee
A
Ashutosh • family_with_children • us
9
It was short ad sweet
Pros:

Breakfast was okay.

Cons:

Omelette could have been without cheese.

2026-01-04 • via Nuitee
G
Grace • family_with_children • us
6
2025-12-14 • via Nuitee
V
Velita • solo_traveller • us
1
I have never in my life had to unstop a toilet in my hotel. My stay was awful and I want my money back.
Pros:

The location

Cons:

The hotel rooms were in need of detailed cleaning. My room was switched twice due to dead and live bugs. The first room I was in smelled like dead fish. The last room I was in , the toilet was stopped up and I was told I could come and pick up the plunger and plunge the toilet because there was no one on staff that could attend to the problem .

2025-12-06 • via Nuitee
R
RK • family_with_children • us
9
2025-12-03 • via Nuitee
S
Suzanne • family_with_children • us
4
Pros:

Location

Cons:

The first room we went in to was full of Beatles and then they tried to put use in a dirty room that she had just sprayed a bottle of ferbreeze in. Then the third room was better. The staff was mean and tried not to help and just had poor attitudes

2025-11-24 • via Nuitee
M
Michael • solo_traveller • us
3
Could have been alot better.
Pros:

Friendly Responsive Staff

Cons:

Seemed like my room wasn’t fully cleaned before my stay. When I went in the room upon arrival/check-in I noticed the bed spread thrown partially to the side along with the pullout sofa still pulled out. Not to mention the Keys from whoever had the room last still has their Room Keys sitting on the Shelf beside the TV. All this gave the unsettling impression that the room wasn’t fully cleaned/inspected prior to me checking in. . .And I was there well after the 4:00pm check in time. . .That’s just issue number one LOL.

THEN around 11:30pm EST the smoke alarm started beeping which woke me up which was fun. The staff were extremely responsive to the alarm situation. I honestly overlooked the cleanliness issue I mentioned earlier bc it was so late and I didn’t have the energy to mess with it.

2025-11-13 • via Nuitee
D
David • extended_group • gb
10
Pros:

Great location and comfortable stay!

2025-11-03 • via Nuitee
W
William • couple • us
1
2025-10-13 • via Nuitee
D
Domonique • couple • us
10
2025-10-11 • via Nuitee
B
Brian
2
Pros:

I booked a room on the app. Got there and they said no rooms were available. They said they would cancel my reservation and make sure I got the credit back to my card. Still have not gotten a credit.

2025-10-03 • via Nuitee