Hampton Inn & Suites Alpharetta-Windward

Hotels
•
Hampton Inn
7.8 (203 reviews)
16785 Old Morris Road , Alpharetta , US
+1 678-393-0990

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location / convenient to events
Friendly and helpful staff (front desk praised, named 'Tia')
Good breakfast (often described as great)
Spacious units / good room size
Strong shower pressure
In-unit stove option / kitchen amenity
Many guests reported an overall pleasant stay
Cons:
Serious billing complaint: attempted extra charge after checkout (reported as fraud)
Some rooms have tubs instead of showers (safety/comfort concern)
Unfavorable views from some rooms
Elevators often wet from swimmers (maintenance/cleanliness issue)
Soap and lotion dispensers mounted too high
Breakfast variety limited for some guests

Categories

Cleanliness
6.8
Some cleanliness-related issues noted (elevators often wet from swimmers); otherwise no strong cleanliness praises — slightly below average.
Service
8.8
Multiple mentions of friendly, helpful staff and excellent front desk service (specifically praised 'Tia' for early check-in); overall service sentiment is clearly positive.
Location
9
Several reviewers called the location 'great' or 'convenient' for their events — location sentiment is strongly positive.
Room Quality
8
Room size, shower pressure and unit layout were praised, but some negatives (unfavorable view, tub instead of shower for one guest, high-mounted dispensers) make this mixed-to-positive.
Amenities
8
Guests liked unit amenities (stove option) and general facilities; some minor amenity issues (soap/lotion dispenser placement, pool-related wet areas) were noted.
Value for Money
5.8
Value is pulled down by a serious complaint about being charged extra after checkout (reported as fraud) and bookkeeping/charging issues; overall value sentiment is negative.
Food and Beverage
8.5
Breakfast was mentioned repeatedly and described as 'good' or 'great' (with a note about limited variety once) — generally positive F&B sentiment.
Overall Experience
7.5
Most guests reported a very nice or great stay and intention to return, though a notable billing/fraud complaint and some minor issues led to a slightly above-average overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Nearby Attractions
This Alpharetta, Georgia hotel is perfectly situated near Highway 400, providing easy access to local attractions like Wills Park for horseback riding, top-rated golf courses, and the scenic Alpharetta Greenway trails. Explore the charming village of Crabapple with its antique shops and art galleries just a stone's throw away.

Modern Amenities for Comfort
Guests at the Hampton Inn and Suites Alpharetta-Windward can enjoy complimentary wireless internet, in-room microwaves, and refrigerators for added convenience. The hotel also offers free weekday shuttle service to explore the nearby sites and kick start your day with a delicious free continental breakfast.

Exceptional Services and Free Amenities
Experience exceptional hospitality with complimentary services like the weekday shuttle and breakfast at the Alpharetta-Windward Hampton Inn. Book your stay now and indulge in a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the coffee station has limited hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 203 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 5.8
Food and Beverage: 8.5
Overall Experience: 7.5
C
Charles • couple • za
10
Pros:

The size of the unit is great, location and likes the stove option

2026-10-14 • via Nuitee
A
Alison • extended_group • us
8
2026-10-07 • via Nuitee
M
Maria • couple • us
10
Great stay
Pros:

Every thing was fine and breakfast was great.

2026-09-12 • via Nuitee
A
Alan • couple • us
8
Pros:

The breakfast was good. It could have used a little more variety, but overall I had no complaints.

Cons:

I didn't care for our room having a tub instead of a shower. I believe the level of safety comes into play when you're having to step over into a tub, versus being able to walk into a shower.

2026-09-10 • via Nuitee
C
CRAIG • solo_traveller • us
9
Very nice place to stay
Pros:

The employees were very friendly. The room was excellent. The shower pressure was great.

2026-08-06 • via Nuitee
C
Casey • solo_traveller • us
8
2026-08-02 • via Nuitee
R
Robertson • solo_traveller • us
1
Pros:

Beware of this place they tried charging me extra money after I left that I did not know it was complete and outright fraud you can have to call the credit card company and reported as fraud

Cons:

The ignorance in their bookkeeping and reading numbers

2026-07-14 • via Nuitee
K
Kathy • couple • us
8
We will stay again.
Pros:

Breakfast was good.

2026-07-14 • via Nuitee
E
Eason • solo_traveller • us
7
Fine
Pros:

The location was convenient to the event I was attending.

Cons:

I didn't care for the view from my windows. Elevators were often wet from swimmers. Breakfast was just okay.

2026-07-04 • via Nuitee
R
Raymon • couple • us
10
2026-06-23 • via Nuitee
C
Cleveland • solo_traveller • us
8
2026-06-03 • via Nuitee
F
Francis • solo_traveller • us
10
It was very nice, relaxing, and comfortable
Pros:

The front desk staff was awesome. I believe her name was Tia. She helped me with early check in and is a great asset to your team.

Cons:

No complaints at all. I will stay there again

2026-05-19 • via Nuitee
A
Ana • extended_group • us
7
No frills.
Pros:

The location was great.

Cons:

The soap and lotion dispensers in the bathroom were mounted ridiculously high.

2026-05-18 • via Nuitee
G
GHOSH • solo_traveller • us
10
Excellent Experience - will be back soon...
Pros:

Everything!!!

Cons:

None!!!

2026-05-18 • via Nuitee
D
Dimitrios • solo_traveller • at
8
2026-05-11 • via Nuitee
S
Scott • solo_traveller • us
9
2026-05-08 • via Nuitee
S
Sabrina • couple • us
6
Would stay again, based on customer service alone.
Pros:

The staff was amazing and very friendly.

Cons:

the room we were in had blood on the wall. when we reported it they were very quick to accommodate us, which was lovely.

2026-04-27 • via Nuitee
R
Robert • couple • us
8
We got there late. Went to bed. Slept well!
Pros:

That itcwas a Hampton!

Cons:

Front desk could have been a Lil friendlier. Tap in the bathroom sink never got hot.

2026-04-13 • via Nuitee
B
Barber • solo_traveller • us
8
2026-03-29 • via Nuitee
L
Lisa • couple • us
9
Staff was great but no hot water and bathroom was not very clean
Pros:

Convenient to Dr office

Cons:

No hot water in room

2026-03-28 • via Nuitee