Hampton Inn Boston / Marlborough

Hotels
Hampton Inn
8.7 (484 reviews)
277 Boston Post Road West , Marlborough , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice amenities
Cons:
Infrequent cleaning
Issues with breakfast quality
High room prices for frequent visits

Categories

Cleanliness
8.34
The rooms were reported as clean, but issues with infrequent cleaning during the stay affected the rating.
Service
9.31
Staff were described as friendly and exceptional, going above and beyond in certain situations.
Location
9.35
Close to shopping and dining, plus convenient for major attractions.
Room Quality
8.8
Rooms were spacious and updated, but some guests had issues with bed sizes.
Amenities
8.83
The pool and breakfast were appreciated, although breakfast service could improve.
Value for Money
8.29
Some guests felt prices were high for the value, especially for frequent visitors.
Food and Beverage
7.84
Breakfast quality and availability were criticized, with some items running out.
Overall Experience
8.81
Overall positive sentiments, with minor issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Convenient Location near Historical Attractions
Situated just a short drive away from renowned historical sites, the Hampton Inn Boston/Marlborough offers easy access to the area's main attractions, including Framingham State University and Revolutionary War landmarks.

Abundance of Free Amenities
Enjoy a complimentary hot breakfast, high-speed internet access, and freshly baked cookies upon check-in, ensuring a delightful stay at the Marlborough Hampton Inn.

Relaxing Facilities and Activities
Take advantage of the indoor heated pool, the nearby New England Sports Center, and explore Worcester while staying at our hotel.

Book your stay now at the Hampton Inn Boston/Marlborough for a memorable and comfortable experience.

Important information:

Please note that upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Guests must be 18+ years of age to check-in at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 484 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
J
Jessica solo_traveller us
8
Wish I could’ve stayed longer.
Pros:

Location and cleanliness

2026-07-11 via Nuitee
Y
Yamary couple us
10
Pros:

I like very perfectly

Cons:

Clean and convenient

2026-07-09 via Nuitee
S
Saralynn family_with_children us
8
2026-07-04 via Nuitee
C
Cynthia solo_traveller us
10
2026-07-01 via Nuitee
M
Mark couple us
10
2026-06-29 via Nuitee
K
Kushwah extended_group in
9
Pros:

breakfast was good. Location is very good. Lot of shopping malls and restaurants walking distance

2026-06-27 via Nuitee
R
Raymond solo_traveller ca
10
Pros:

Lovely hotel.Very clean and well cared for. Staff friendly, efficient, and willing to help. The rail link at Southborough for Boston is a 15 minute drive away.

Cons:

Nothing, really. It's close to the highway as well. It's an hour on the train to Boston south station.

2026-06-25 via Nuitee
J
Jerry couple us
9
2026-06-22 via Nuitee
H
hosni family_with_children us
10
2026-06-21 via Nuitee
W
Walter solo_traveller us
8
Comfortable, clean, nice staff.
Pros:

Clean and convenient.

Cons:

Some big groups of young people clogging the breakfast area.

2026-06-11 via Nuitee
R
Robert couple us
10
2026-06-08 via Nuitee
J
Jennifer family_with_children us
7
Don’t stay again on a Hampton in
Pros:

The staff was super friendly

Cons:

The sofa bed had no sheets and a big stain on the mattress

2026-06-08 via Nuitee
C
Carolyne solo_traveller us
8
2026-06-08 via Nuitee
H
Hether family_with_children us
6
Cons:

The staff place neon signs all over stating about 10pm quiet time. It was very tacky .
Decaf coffee was cold and could have been old.

2026-06-07 via Nuitee
R
Rafael couple us
10
2026-06-06 via Nuitee
D
Dave solo_traveller us
10
2026-06-04 via Nuitee
C
Conrad couple us
8
Wonderful clean hotel Great value for money and very respectful stagf
Pros:

Ease of checking in
Clean property
Felt safe and clean

Cons:

No bar or restaurant but there are plenty of options around area so clients have options its just when one wants to just sit have a drink without worrying about driving in a strange new place

2026-05-31 via Nuitee
H
Holly couple us
10
Hotel was perfect for our 1 night stay. Staff was friendly, room was clean and breakfast was delicious
Pros:

Very clean and great location

Cons:

Nothing

2026-05-30 via Nuitee
V
Valentin family_with_children us
10
2026-05-26 via Nuitee
S
Sally solo_traveller pe
8
Pros:

Amabilidad del personal recepción
Desayuno variado

Cons:

No me gustó mucho el housekeeping..la cama mal tendida sucia la alfombra. No llenaron la crema de cuerpo y toallas incompletas

2026-05-20 via Nuitee