Hampton Inn Jacksonville-Downtown-I-95

The hotel is not maintained well. It took more than half an hour to check in because there was only one person working the front desk and she was slow.

Everything was very nice.

The gentleman who checked us in on Sunday, Oct 6, 2025 at 3:30pm was very professional, courteous, and such a pleasure. We were going to the Chiefs vs Jaguars game and I asked for his recommendation on how to best get to and back from the game. I shared that we have our car, but did not know the parking guidelines, or perhaps we should Uber. With a genuine smile, he explained the St. John Water Taxi. With pen and paper, he wrote their site name and was detailed in describing 'the southend port' and boarding behind Doubletree. He then grabbed a map and stated to turn right out of Hampton Inn, marked the short 1.5 blocks down the street to the dock. His recommendation and detail enabled us to have a carefree and pleasurable time getting to and from the game. The staff Sunday morning greeted us with a smile as we entered the cafe for our continental breakfast. And, a member of the Cleaning Crew was so fun to chat with on the elevator.

Staff were friendly and efficient

Clean

The receptionist was amazing I forgot the woman’s name but she gave me excellent customer service

We stay here a lot while visiting our sons. Always a pleasant stay. Very good location. Easy in and out. Nice clean rooms. Would recommend this hotel.

good location for I95 N.

Very clean as usual. We stay here quite a bit. Convenient location. Nice breakfast bar.

Walking distance to the Friendship fountain. Not a lot of traffic felt safe

Clean hotel, friendly staff. Good breakfast.

Friendly Staff, good breakfast, easy parking, the rooms smell very musty had changed twice. The hotel needs repairs and serious deep cleaning. Doors are hard to close because hitting the frames, moldings coming off walls, etc. Place needs attention

Conveniently located off the interstate, and near to many businesses in the area. However, nothing of significance within walking distance. Staff are friendly and helpful. I would use this location again.

All the staff was great. Wish the was more fresh fruit options expectionally to to the waffles instead of just flavored syrups.

Our room was freezing cold and when we tried turning on the heat, it set off the fire alarm! Otherwise everything was fine.

Love the staff and the room was nice and clean

friendly and cooperative staffs, nice place, had a very comfortable and great time.

Perfect hotel for attending an event at the Vystar. Staff was very friendly and the hotel was clean and comfortable.

Very clean, very nice stay, easy check in. Very good staff.

Always very clean. Beds are comfortable. Good coffee at breakfast.
Front desk personnel very nice.