TownePlace Suites by Marriott Niagara Falls Canada

Hotels
TownePlace Suites by Marriott
8.6 (316 reviews)
4357 River Rd , Niagara Falls , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with breakfast quality
Customer service mixed experiences

Categories

Cleanliness
8.18
Several reviews mentioned issues like hair found in the bathtub.
Service
8.95
Most reviews noted the friendliness of staff, though one review highlighted a negative experience.
Location
9.19
Described as a quiet location with easy access to attractions.
Room Quality
8.64
Rooms were noted as clean and comfortable with some positive remarks about renovations.
Amenities
8.47
Breakfast received mixed reviews with specific suggestions for improvement.
Value for Money
8.63
Perceived as worth the nightly rate, despite some concerns about payment options.
Food and Beverage
7.98
Breakfast quality received criticism while some specific items were praised.
Overall Experience
8.75
General consensus of positive reviews despite noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Scenic Riverside Location:
Located overlooking the picturesque Niagara River Gorge, Ramada by Wyndham Niagara Falls by the River offers a breathtaking backdrop for your stay.

Modern Amenities and Comfort:
Each guest room is equipped with essential amenities such as free WiFi, cable TV, coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Leisure and Business Facilities:
Guests can unwind and relax at the indoor pool or stay active at the gym. For business travelers, a business centre is available to cater to their professional needs.

Experience the beauty of Niagara Falls with a stay at Ramada by Wyndham Niagara Falls by the River. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.6
Based on 316 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 7.98
Overall Experience: 8.75
D
Dmytro family_with_children ca
6
Relatively inexpensive hotel with leaking windows, overcrowded breakfast, and cleaning personnel tha
Pros:

Well equipped kitchen, renovated rooms, location, bus stop nearby

Cons:

Relatively inexpensive hotel with leaking windows and overcrowded breakfast. Our room 423 had leaking windows. We asked for another room but they said there is no free rooms at the moment. We stayed in a wet room with towels absorbing the rain water. In the breakfast room it was many many people, not enough seating places, fruits disappear quickly, bananas looked overripe. Our room was cleaned once during our stay and all dirty towels were taken out, but no new towels delivered so we had to ask.

2026-08-08 via Nuitee
E
Edward extended_group us
10
Our stay was only a day and overnight, just right for use to see the falls with our daughter and her friend, made memori
Pros:

Clean and friendly staff, delicious provided breakfast

Cons:

Stay was great, no negativity during our stay

2026-08-08 via Nuitee
K
Kamyar extended_group us
9
2026-08-08 via Nuitee
V
Virginie family_with_children ca
8
Beau séjour
Pros:

L'hôtel est situé juste devant l'attraction White Water Walk et de la ligne verte du transport Wego. La piscine, la terrasse et le gymnase sont bien équipés. Bon service courtois. Déjeuner inclus, la nourriture variée et abondante.

Cons:

Stationnement payant dispendieux. Le canapé-lit peu confortable. Le manque de literie, l'insonorisation de la porte est très moyenne. Le train de Via Rail passe proche mais pas fréquemment.

2026-08-08 via Nuitee
R
Roopal solo_traveller in
4
Not as per Marriot standards
Pros:

That at least someone was able to listen to us and was trying to help us. The only person who was concerned and thought of helping us out - Arathy. Rest each hotel staff acted like it wasnt their monkey.

Cons:

Very poor air conditioning, no houskeeping, no handsoaps, no towel changes, dripping water in our room

2026-08-04 via Nuitee
O
Olga solo_traveller hu
9
2026-08-02 via Nuitee
J
Julia family_with_children de
7
Gut gelegene Unterkunft
Pros:

Ausreichend groß und gute Ausstattung. Bequeme Betten. Der Indoor-Pool kam aufgrund Regenwetters am 1. Tag genau richtig.

Cons:

Die Klimaanlage ist sehr laut und pustet direkt auf eins der Betten. Das Zimmer hat unangenehm gerochen.

2026-07-25 via Nuitee
D
Daryoush family_with_children ca
10
Comfortable Stay with Amazing Service
Pros:

I had a great stay at a hotel in Niagara Falls, ON. The staff were incredibly friendly and helpful, always making sure everything was perfect. The hotel was very clean and well-maintained, which made the stay even more comfortable. The breakfast was also excellent with a good variety of options. Overall, a wonderful experience—I would definitely stay here again!

Cons:

A bit far from the Falls.

2026-07-18 via Nuitee
T
Tracy couple ca
9
2026-07-16 via Nuitee
N
Nataly family_with_children ua
8
I also liked that everything was clear with the calculations. No surprises with additional payments
Pros:

I’ll be shortly:
1. Friendly staff at the reception.
2. Comfortable beds.
3. Adjustable air conditioner.
4. There was enough space in the parking lot.
5. Conveniently located sockets.
6. WEGA bus stop near the hotel.

Cons:

I can't name anything like that. I would like more choice of products for breakfast, but I just don't eat much of what is offered.

2026-07-12 via Nuitee
R
Randy solo_traveller us
10
Pros:

Good location

Cons:

Very clean

2026-07-12 via Nuitee
T
Thuy-Tien couple us
9
2026-07-09 via Nuitee
N
Norvena couple us
4
For what we paid we expected a better experience.
Pros:

Size of television, kitchen amenities.

Cons:

Location of room(asked to be moved) not accommodate. Children planning in hall outside door ( alerted staff, acted like it wasn't a issue) bed to low, handicapped room 108. Room was never cleaned or stocked with needed towels until going to front desk to pick up daily, even had to request a roll of toilet tissue. Parking lot had groups of people sitting in chairs blocking through traffic. Breakfast was cold and not really good !

2026-07-06 via Nuitee
P
Pascal C. solo_traveller ca
9
2026-07-05 via Nuitee
S
Sulaymon couple us
9
2026-07-01 via Nuitee
E
Edwina couple ca
8
Awesome!!
Pros:

Very clean.
Great breakfast
very comfortable bed
lovely pool
Super friendly and helpful staff

Cons:

Just the location, we go in 1 car and we have different things we do, I shop and he plays poker lol, so it helps to stay where one of us can walk to our destination - but we still LOVED the Hotel.

2026-06-30 via Nuitee
Z
Ziqing couple ca
10
Pros:

Really comfortable bed highly recommend

2026-06-24 via Nuitee
M
Mitesh couple ca
10
2026-06-23 via Nuitee
M
Miloš Kofroň solo_traveller cz
8
Pros:

Ok

2026-06-20 via Nuitee
M
Miloš Kofroň solo_traveller cz
8
Pros:

Ok

2026-06-20 via Nuitee