TownePlace Suites by Marriott Niagara Falls Canada

Hotels
•
TownePlace Suites by Marriott
8.6 (236 reviews)
4357 River Rd , Niagara Falls , ca

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with breakfast quality
Customer service mixed experiences

Categories

Cleanliness
8.18
Several reviews mentioned issues like hair found in the bathtub.
Service
8.95
Most reviews noted the friendliness of staff, though one review highlighted a negative experience.
Location
9.19
Described as a quiet location with easy access to attractions.
Room Quality
8.64
Rooms were noted as clean and comfortable with some positive remarks about renovations.
Amenities
8.47
Breakfast received mixed reviews with specific suggestions for improvement.
Value for Money
8.63
Perceived as worth the nightly rate, despite some concerns about payment options.
Food and Beverage
7.98
Breakfast quality received criticism while some specific items were praised.
Overall Experience
8.75
General consensus of positive reviews despite noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Scenic Riverside Location:
Located overlooking the picturesque Niagara River Gorge, Ramada by Wyndham Niagara Falls by the River offers a breathtaking backdrop for your stay.

Modern Amenities and Comfort:
Each guest room is equipped with essential amenities such as free WiFi, cable TV, coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Leisure and Business Facilities:
Guests can unwind and relax at the indoor pool or stay active at the gym. For business travelers, a business centre is available to cater to their professional needs.

Experience the beauty of Niagara Falls with a stay at Ramada by Wyndham Niagara Falls by the River. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 10 per day.

Location

Guest Reviews

8.6
Based on 236 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 7.98
Overall Experience: 8.75
W
Walter M • couple • us
9
Pros:

nope

Cons:

none

2026-02-10 • via Nuitee
A
Angel • couple • ca
9
2026-02-08 • via Nuitee
A
Alicja • couple • pl
9
2026-01-21 • via Nuitee
T
Tracey • solo_traveller • gb
10
Superb hotel
Pros:

Fabulous hotel. Clean, modern, superb staff and a fabulous stay.

2026-01-20 • via Nuitee
F
Fariba • solo_traveller • ca
5
Pros:

Breakfast was good, location was good.

Cons:

I asked for extra blanket and they charge me for $5!!!!!

2026-01-19 • via Nuitee
D
Diane • solo_traveller • ca
7
2026-01-19 • via Nuitee
A
ahmed • family_with_children • us
10
Pros:

Nice and clean

2026-01-19 • via Nuitee
D
David • solo_traveller • ch
9
TolleLage, tolle Zimmer, schlechtes Frühstück
Pros:

Gute, ruhige Lage etwas ausserhalb von Niagara Falls nahe beim Bahnhof. Gute Ausstattung mit kleiner Küche

Cons:

Sehr mittelmässiges Frühstück und 9 Uhr gabe es bereits keine Eier mehr. Schade für den sonst sehr tollen Eindruck

2026-01-19 • via Nuitee
K
Kaoutar • family_with_children • ca
9
2026-01-19 • via Nuitee
A
Amar • family_with_children • ca
10
2026-01-19 • via Nuitee
V
Vicki • extended_group • us
10
Our stay was excellent and the staff was super nice! We would definitley recommend TownePlace Suite
Pros:

Liked all the room amenities like a ton of outlets and enough night stands for everyone, the closet, the book shelf, the kitchen with a big fridge. The staff was very nice! Most importanlty was how clean TownPlace was!

Thank you for the nice comfortable stay!

Cons:

Honestly, its only a teeny tiny thing, the only thing it could use would be more hooks in the bathroom so we could hang towels or our clothes when showering. It had every other thing you could want.

You can tell so much thought went into planning the rooms. I Feel you thought of everything needed to make one's stay comfortable and convenient!

2026-01-19 • via Nuitee
C
Corinne • solo_traveller • ca
8
2026-01-19 • via Nuitee
T
Tammy • extended_group • us
10
2026-01-04 • via Nuitee
F
Faith • couple • ca
7
Cons:

The receptionist who checked handled my checkin was very rude. Unfortunately I didn’t get his name

2025-12-31 • via Nuitee
D
Donald • couple • ca
9
Excellent
Pros:

The breakfast was excellent, much more than what was expected. Had a very comfortable stay. The room was very clean and tidy. Even the parking was on the property itself so that was really great.

Cons:

I don't think there was anything that we did not like.

2025-12-28 • via Nuitee
M
Muzala • couple • ca
10
Lovely Trip
Pros:

The room was awesome, quiet location, the decor was great. Service was smooth and we will definitely return.

Cons:

Some bacon at breakfast would be great, maybe a few more fruit options. Besides that - solid stay!

2025-12-22 • via Nuitee
B
Brian • couple • ca
9
2025-12-20 • via Nuitee
B
Brian • couple • ca
8
AAA +++ Other than the payment hiccup it’s the best kept secret in Niagara Falls.
Pros:

More than worth the nightly rate including a breakfast that was second to none. Very new and very clean and quiet. Will be back.

Cons:

Limited payment options other than credit card.

2025-12-17 • via Nuitee
R
Ronjeev • couple • in
8
A nice place to stay...
Pros:

Location and guest-friendly environment

Cons:

Obviously the Breakfast

2025-12-16 • via Nuitee
K
Kathy • couple • ca
10
Great Stay In Niagara
Pros:

King Suite very comfortable. Kitchen facility great.Nicely decorated room. Breakfast was great, hot meal and good coffee. Location great down the river from the Falls.

Cons:

Not a thing.

2025-12-14 • via Nuitee