Villa Victoria Pirámides

Hotels
8.9 (21 reviews)
221 Niños Heroes , Villa Victoria , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Ironing service
Massage services
Table tennis
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 09:18

Property Description

Mountain and City Views
Enjoy stunning views of the mountains and the city right from your room at Villa Victoria Pirámides. Wake up to the beauty of nature and the bustling cityscape, creating the perfect backdrop for your stay.

Modern Amenities
Experience comfort and convenience with our modern amenities. From a fully equipped kitchen to a flat-screen TV, we provide everything you need for a relaxing stay. Enjoy the walk-in shower, free toiletries, and allergy-free, soundproof units for a truly comfortable experience.

Entertainment and Shuttle Service
Have a fun-filled stay with activities like table tennis available on-site. Additionally, take advantage of our paid airport shuttle service for a hassle-free arrival and departure. Your perfect getaway awaits at Villa Victoria Pirámides.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Villa Victoria Pirámides in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
B
Brenda young couple us
10
Exceptional
2025-03-19 via Nuitee
B
Bravo young couple us
10
Our stay here was absolutely perfect
Pros:

The amazing customer service. When in need of a ride or activities or even accommodations they are absolutely amazing helpful and kind hard working people! They really make you feel at home also amazing food!!! Common areas are so amazing for relaxing!

Cons:

Everything was amazing no complaints here!

2025-03-14 via Nuitee
K
Kathryn young couple gb
8
A really nice family run guesthouse
Pros:

A lovely family run guesthouse that was very handy for our early morning trip in a hot air balloon. Very kindly let us use the beautiful roof terrace after check out as we had a later flight.

Cons:

There was some noise overnight but we think it may have been from a neighbouring property and doesn’t seem to be a usual thing.

2025-02-09 via Nuitee
P
Patricia young couple us
10
Awesome people & rooftop - be sure to get up early to watch the hot air balloons
Pros:

Awesome rooftop with great views of pyramids & hot air balloons

2025-02-07 via Nuitee
K
Katrin family with young children us
10
Exceptional
Pros:

Cute little hotel excellent service and a fantastic roof terrace with a view to the pyramids!

2024-11-15 via Nuitee
M
Marta solo traveller pl
10
Amazing!!
Pros:

Lovely place, amazing view from the terrace and rooftop (really really really amazing!!!), free tea and coffee. If you decide to pay additionally for the breakfast it’s filling and delicious! Bed is truly comfortable and you can watch YouTube and Netflix on tv. Short walk from the Piramides (closest entry - number 4). Very kind and helpful staff! Really, the lady of the house was waiting for me even though I came quite late and offered o call a taxi for me so that I don’t walk in the dark (and I don’t speak Spanish)

Cons:

Hmm… I really didn’t mind, because the terrace is open for everybody but the cheapest room doesn’t have a window - it’s just good to know when booking, but really, it’s not a problem

2024-09-10 via Nuitee
M
Malwina young couple us
10
Lovely place in a ideal location and friendly staff
Pros:

We arrived very late but were warmly welcomed by the owners. Initially, we booked a basic room but were shown all the available options upon arrival. Given that we were only staying for a few hours and needed to wake up at 5 am for a scheduled hot air balloon ride, we decided to upgrade to a mid-range room. The owner noticed how much we loved the premium room with its terrace and views of both the Sun and Moon pyramids. Seeing how exhausted we were, they generously offered us a complimentary upgrade. The location is excellent, being very close to the pyramids and companies offering hot air balloon rides. Additionally, they provide breakfast on the premises and have guarded parking. I would highly recommend Villa Victoria to anyone seeking a relaxing and seamless experience.

2024-07-04 via Nuitee
L
Luis young couple us
5
Passable
2024-04-18 via Nuitee
L
Loi young couple us
9
Superb
2024-02-23 via Nuitee
T
Tobias young couple de
8
Very good
Pros:

Very friendly family busines with tasty restaurant
Close to hot air balloons airport

Cons:

Small bed

2024-02-16 via Nuitee
W
Walden group mx
10
Exceptional
2023-03-31 via Nuitee
R
Rub young couple us
10
Wonderful view of the pyramids and hot balloons + Clean room
Pros:

We liked the location. We chose it because it's close to the pyramids (Gate No. 4), just about 10 minutes walk or less. The location is also near the center of the town where we got our lunch/dinner. The hotel has a restaurant but we usually eat earlier than the restaurant opening for breakfast and dinner. So, we did not try the restaurant.

The rooftop of the hotel is the highlight of the entire hotel. We liked it a lot - it has chairs and tables if you want to hangout with friends with a bottle of beer, you can easily do that. From the rooftop, you can see the pyramids of Sol and Luna. We got up in the morning around 6:30am and went to the rooftop just watching hot balloons flying towards the pyramids. There're many, probably over 30 flying in the sky. Some flew over our roof. It's just beautiful. We're happy to pay a little bit more than some other hotels in that area just for the view and for watching hot balloons flying.

The hotel is situated in a quiet corner away from the railways and trains. If we're backpackers and walk a lot, at least 5-6 hours a day. If you don't want to or can't walk too much, the hotel owners (I forgot to mention it's a lovely family business), Victoria and her husband can offer you a ride for a small fee. Both of them are super nice and Victoria speaks some English, that helps a lot.

The hotel has many types of rooms - from a suite without view (no windows), a suite with a beautiful view, to an apartment with multiple rooms and kitchen for 10+ people. Our room has a small window in the bathroom and can't see the pyramids, and it's on the second floor. We liked that room - it's quiet and clean. Hot water to make tea and coffee is provided 24 hours and is free. We booked one night through Booking.com and later decided to stay one more night in the same hotel room to make sure we got enough time to enjoy that area. We're now in Puebla while writing this review.

Cons:

There is nothing I don't like about the hotel. But Booking.com really messed up with my room reservation. When I booked the room, Booking.com gave me a free upgrade for being a loyal customer. The upgrade was an entire apartment with multiple rooms. So, I thought it's such a great deal. It turned out it's not the case. The owner communicated with me multiple times about the issue. So, when we got there, we were assigned to a suite instead of an apartment. It's okay for us since we're informed by Victoria. Be careful of Booking.com's free upgrades -- really too good to be true.

2023-03-10 via Nuitee
R
Ramirez family with young children us
10
Exceptional
2023-02-02 via Nuitee
J
Jiamin group us
5
Passable
2022-12-28 via Nuitee
E
Edyta family with young children ch
10
Extremely helpful owner, and great value for money!
Pros:

Extremely helpful owner, who organized the visiting for us, gave us a lot of good tips on where to go and what to avoid, and even made plenty of photos for us during our balloon experience! The hotel was nice and clean, room very comfortable. The location is also great - you can easily walk to the pyramides site.

Cons:

The room was a bit chilly in the morning - additional blankets we got were very helpful! Also, be patient with the hot water, it will eventually get running, you just need to wait a while

2022-12-25 via Nuitee
M
Monica family with young children mx
9
Superb
2022-12-19 via Nuitee
N
Natalia young couple ru
10
Nice hotel close to Pyramids
Pros:

Our stay was good and view there is fantastic!
The service was really great and very warm welcoming.
There is the small restaurant on the ground floor of the hotel - food is very tasty, fully recommended!
Safe parking is available in the garage.

Cons:

There was only cold water in the faucet but it wasn't a big problem because in shower were both: cold and hot water.

2022-10-08 via Nuitee
L
Lee group us
10
Amazing staff, amazing value, highly recommend
Pros:

Exceptional hospitality from the staff

2022-10-03 via Nuitee
E
Evangeline partner
8
Pros:

The property is nice and clean. They have a view of the pyramids from a distance so it made a nice view on the terrace when the sunset in between the pyramids. They are connected to a restaurant. The location is deep in the town to get to. It took a while before someone came to the desk to help out. The room we stayed in was next to the construction of the building so we could hear people constantly.

2022-03-31 via Nuitee
J
Joss partner
4
Pros:

la habitación era muy distinta a la que se ve en las fotos, no especifican que esta como en un desnivel en el estacionamiento. Esta mejor si explican bien cual habitación se esta alquilando, para no llevar sorpresas.

2022-03-23 via Nuitee