Galleria Palms Hotel

Hotels
Independent
8.8 (379 reviews)
3000 Maingate Ln, Kissimmee, Florida, 34747 , Kissimmee , US

Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fence around pool
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good breakfast options
Convenient amenities
Cons:
Issues with entry door
Some amenities need upgrades

Categories

Cleanliness
8.26
The hotel was clean and the rooms were kept tidy, but some issues reported with the entry door.
Service
9.23
Staff were consistently reported as friendly, helpful, and attentive.
Location
9.27
Hotel is well-located near attractions, particularly Disney parks.
Room Quality
8.72
The rooms were updated, spacious, and comfortable, with varying mentions of their appeal.
Amenities
8.75
Amenities like breakfast and 24/7 coffee were mentioned positively.
Value for Money
8.71
Quality and price ratio was seen as exceptional by multiple reviewers.
Food and Beverage
8.26
Breakfast quality varied, with some enjoying plentiful choices while others found it lacking.
Overall Experience
9.23
Overall experience was highly positive, with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:09

Property Description

Outdoor Pool and Terrace:
The hotel offers an outdoor pool and terrace for guests to enjoy relaxation with a view.

Complimentary Shuttle and Breakfast:
Guests can easily access nearby theme parks with a complimentary shuttle and start their day with a delicious complimentary full breakfast.

Convenient Amenities:
Guests can take advantage of the computer station, 24-hour front desk, multilingual staff, and free self-parking. Additionally, rooms feature modern amenities like microwaves, flat-screen TVs, and complimentary wireless internet access.

Book now to experience relaxation and convenience at Galleria Palms Hotel for your next vacation!

Important information:

  • Pool access available from 8 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 379 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
K
Kathy
10
Pros:

The facility is clean, they offer a great breakfast options, the staff is very nice. ill defently go back

2025-10-12 via Nuitee
J
Justin
4
Pros:

The hardest pillows I’ve ever seen. You could build a house on them (slight exaggeration). I asked if they had anything else and they didn’t. I ended up sleeping on rolled up towels. And for breakfast it was mid, and tried to walk out with a banana and was met with a finger pointing to a sign that you couldn’t take any food with you strictly prohibited. Just seemed like overkill. Location is not great next to Taco Bell but quiet enough. The front desk staff was super kind. Would probably not stay again

2025-10-11 via Nuitee
W
Woodlinsky partner
10
Pros:

Very friendly and helpful staff, air conditioning works great, food is great, parking is free, rooms are always clean and housekeeping freshens them up everyday. Wonderful hotel for a great price!

2025-10-10 via Nuitee
L
Leslie partner
8
Pros:

This is the second time at this property on this trip and the room was better than the last time as it overlooked the the fireworks at disney which was a bonus,I would recommend this hotel without hesitation.

2025-10-09 via Nuitee
J
Janet family
10
Pros:

The internet was fair.

2025-10-08 via Nuitee
C
Carrie
10
Great stay for Disney goers
Pros:

The staff was very friendly! Great location and clean, spacious room. Bonus was the self parking and free breakfast.

2025-10-08 via Nuitee
I
Iayala family
10
Pros:

Location is good, breakfast was good and different options every morning, beds were pretty comfy, and every employee we came across was nice and friendly. Definitely would stay again!

2025-10-06 via Nuitee
Y
Yamilet family
10
Pros:

El personal muy amable las instalaciones muy organizadas y limpias

2025-10-06 via Nuitee
M
melissa family
10
Pros:

We stayed here one night before heading to our Disney resort. The hotel was clean, quiet, and convenient. Many dining options are nearby. The hotel staff were friendly and helpful.

2025-10-06 via Nuitee
L
LOURDES family
8
Pros:

I don’t have anything bad to say about this hotel. The only reason I did not give it 5 stars is because it isn’t a hotel that goes above and beyond but that’s not what you should expect for the price. It offers free shuttle to theme parks, free self parking, and free breakfast. So if you’re on a budget but still have high standards, this hotel is perfect for you.

2025-10-05 via Nuitee
R
Reinaldo
10
Pros:

I just came back again to spend the weekend here.

2025-10-05 via Nuitee
M
Marcelo partner
10
Pros:

I will certainly come back!

2025-10-05 via Nuitee
P
Pamela
10
Pros:

Very nice and professional staff. We arrived in the late afternoon and were offered cookies while checking in. The lobby and outside area were clean and our 2 qn room was spacious and clean. Housekeeping came by to offer us towels on the second day since they do not do daily cleaning. We would stay here again.

2025-10-04 via Nuitee
O
Oscar
10
Pros:

Todo estuvo excelente.

2025-10-03 via Nuitee
A
Amberlee partner
10
Pros:

The staff was excellent, the rooms were clean, and the pool was nice. However, the Wi-Fi was slow, but if you are on vacation, that shouldn't matter too much. The complimentary breakfast was good (I enjoyed the breakfast burrito and egg bites the most). The bed was good, not the best nor the worst I have slept on at a hotel, but comfortable enough. I would definitely stay here again. A very international, intergenerational hotel! Close to everything!

2025-09-30 via Nuitee
K
Kellick family
10
Pros:

Great place

2025-09-30 via Nuitee
I
Irene
10
Pros:

Didn't have any problems using the internet. Breakfast was good, with homemade pancake maker, eggs, sausage, along with the other typical staples like cereal, muffins, toast, yogurt, etc. Very close to the Disney parks. Very reasonable price.

2025-09-30 via Nuitee
C
Carolina
8
Pros:

The hotel is fine, but I think the housekeeper could have done a better job. One of the sinks was blocked, I thought the housekeeper would notice it, but it remained the same throughout our stay.

2025-09-29 via Nuitee
K
Kris family
10
Pros:

Warm cookies and coffee 24/7. Breakfast has lots of choices.

2025-09-28 via Nuitee
A
Alexis
10
Pros:

Staff was enthusiastic and helpful. Wifi was good. Room clean. Only issue was how the entry door to the room got stuck on uneven tiles, which posed an issue in and out.

2025-09-28 via Nuitee