Hampton Inn & Suites Memphis-Wolfchase Galleria

Hotels
Hampton Inn
9 (428 reviews)
2935 North Germantown Parkway , Memphis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Amenities
Food and Beverage
Cons:
Cleanliness
Service

Categories

Cleanliness
7.58
Multiple reviews highlight issues with room cleanliness and overall dirtiness.
Service
9.05
Some reviews mention staff was not friendly or helpful, yet others noted professional service.
Location
9.59
Several positive mentions about convenience and proximity to various amenities.
Room Quality
8.54
While some rooms were praised, there were complaints about cleanliness and condition.
Amenities
9.57
Positive sentiments about breakfast and general hotel amenities.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.58
High praise for breakfast quality and variety.
Overall Experience
9.05
Mixed feelings due to cleanliness and service issues, but overall positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:41

Property Description

Convenient Location and Amenities
Located in the Memphis suburb of Bartlett, the Hampton Inn & Suites Memphis-Wolfchase Galleria offers a prime location across from the Wolfchase Galleria mall. Guests can enjoy the convenience of an outdoor pool, daily hot breakfast, and complimentary Wi-Fi during their stay.

Comfortable Accommodations
Each guest room at the Hampton Inn & Suites features cable TV, a coffee maker, a hair dryer, and a work desk. Whether you're here for business or leisure, rest assured that your stay will be comfortable and convenient.

On-Site Facilities and Services
Take advantage of the hotel's gym, laundry facilities, and business center with copy and fax services. Whether you're here to relax or work, the Hampton Inn has everything you need for a seamless stay.

Experience comfort and convenience at Hampton Inn & Suites Memphis-Wolfchase Galleria. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 428 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
R
Rebecca couple us
8
Overall good place. Breakfast was good. Cold water was good. Bathroom lighting could be upgraded.
Pros:

Clean

Cons:

No hot water on Sunday morning. No discount was offered.

2026-04-13 via Nuitee
J
Joyce couple us
10
2026-04-13 via Nuitee
E
Evelyn couple us
9
2026-04-12 via Nuitee
M
Mcglothan couple us
10
2026-04-08 via Nuitee
L
Lyeart couple us
8
2026-04-01 via Nuitee
E
Espeelark Family Cincinnati, Ohio
8
Clean and quiet.
Pros:

Room was ready when we arrived and most importantly was clean! Breakfast was hot and fresh - nothing fancy but very good. Bathroom had good water pressure and plenty of hot water. Could benefit from having a light over the mirror though. Room was very quit as well

2026-03-26 via Tripadvisor
E
Erin family_with_children us
6
2026-03-25 via Nuitee
E
Erin family_with_children us
8
2026-03-25 via Nuitee
N
Nicholas family_with_children us
10
My stay was amazing
Pros:

Very clean

Cons:

Location

2026-03-16 via Nuitee
T
Timothy couple us
10
Great place to stay, a lot of surrounding restaurants and shopping nearby!
Pros:

The breakfast selection was great! The location is also a plus, a lot of surrounding restaurants and shopping nearby. The staff was friendly and the rooms were clean and neat!

2026-03-02 via Nuitee
C
Craig couple us
8
2026-02-28 via Nuitee
R
Robert extended_group us
1
Will not stay again!!! Rooms were very dirty! Very do
Pros:

Close to everything

Cons:

Rooms were so dirty! Hard to believe anyone did any deep cleaning not to mention the mirrors were filthy! We noticed on our second day and were out most of the time at a funeral so we just sucked it up! Look closely at the room you are given.

2026-02-24 via Nuitee
G
Geronika couple us
5
2026-02-22 via Nuitee
H
Holden couple us
10
2026-01-19 via Nuitee
A
ADAM solo_traveller us
8
Quiet and calm place to take a breather and recharge (especially after 27+ hours on the road)
Pros:

No issues, delays, or interruptions.
Fast, efficient, professional staff.
Enjoyable, tasteful breakfast.

Cons:

Only temporary/small gripe: Some of the parking area was temporarily under remodeling and only having front and back entry points produced a maze type situation.

2026-01-19 via Nuitee
S
Stacy couple us
7
Ok
Pros:

It was ok

Cons:

That staff was letting family members go to the pool by the dozens i seen plenty of people driving up and parking and going swimming that didn't have rooms i no this because I asked some of them and they said they cousin worked there so it was not enjoyable for me and my wife would like for someone to call me 502 830 2187 Richard killebrew

2026-01-19 via Nuitee
N
Nastasia couple us
10
2026-01-04 via Nuitee
D
Dianna couple us
10
Pros:

It was clean and quiet.

Cons:

Everything was good

2026-01-02 via Nuitee
K
Kim extended_group us
8
We stay here every time we’re passing through.
Pros:

Convince and location.

2025-12-27 via Nuitee
H
Hanna couple us
7
Pros:

Location

Cons:

Dirty room

2025-12-06 via Nuitee