Hampton Inn & Suites Memphis-Wolfchase Galleria

Hotels
Hampton Inn
9 (455 reviews)
2935 North Germantown Parkway , Memphis , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Amenities
Food and Beverage
Cons:
Cleanliness
Service

Categories

Cleanliness
7.58
Multiple reviews highlight issues with room cleanliness and overall dirtiness.
Service
9.05
Some reviews mention staff was not friendly or helpful, yet others noted professional service.
Location
9.59
Several positive mentions about convenience and proximity to various amenities.
Room Quality
8.54
While some rooms were praised, there were complaints about cleanliness and condition.
Amenities
9.57
Positive sentiments about breakfast and general hotel amenities.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.58
High praise for breakfast quality and variety.
Overall Experience
9.05
Mixed feelings due to cleanliness and service issues, but overall positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:41

Property Description

Convenient Location and Amenities
Located in the Memphis suburb of Bartlett, the Hampton Inn & Suites Memphis-Wolfchase Galleria offers a prime location across from the Wolfchase Galleria mall. Guests can enjoy the convenience of an outdoor pool, daily hot breakfast, and complimentary Wi-Fi during their stay.

Comfortable Accommodations
Each guest room at the Hampton Inn & Suites features cable TV, a coffee maker, a hair dryer, and a work desk. Whether you're here for business or leisure, rest assured that your stay will be comfortable and convenient.

On-Site Facilities and Services
Take advantage of the hotel's gym, laundry facilities, and business center with copy and fax services. Whether you're here to relax or work, the Hampton Inn has everything you need for a seamless stay.

Experience comfort and convenience at Hampton Inn & Suites Memphis-Wolfchase Galleria. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 455 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
B
Brett solo_traveller us
9
2026-08-22 via Nuitee
E
Eva solo_traveller us
9
2026-08-15 via Nuitee
M
Muhammad Nauman solo_traveller ae
7
2026-08-12 via Nuitee
T
Tabitha couple us
9
Pros:

Great staff at check in and throughout stay. Breakfast was very good, ample choices, fully stocked, fun pancake flavors. Hot and fresh. Great location

Cons:

Nothing

2026-07-23 via Nuitee
M
Matthew family_with_children us
9
2026-07-19 via Nuitee
D
Debroah and Larry couple us
10
Enjoyed our short stay! Thank you!
Pros:

The bed was very comfortable and the sheets felt great! The shower was nice and warm. Great stay!

Cons:

Parking was tight, but I'm sure this is a great thing for a hotel!

2026-07-15 via Nuitee
D
dwellsesq couple us
10
2026-07-13 via Nuitee
S
St.Laurent solo_traveller us
10
Pros:

I liked that it had a pool and it had Continental breakfast

Cons:

Nothing bad to say at all

2026-07-12 via Nuitee
S
Seo couple us
4
2026-07-04 via Nuitee
J
James solo_traveller us
10
2026-06-30 via Nuitee
M
Melanie family_with_children us
10
2026-06-27 via Nuitee
S
Steffanie family_with_children us
9
Pros:

Excellent staff. Cedric at the front desk is classy and professional. Clean room.

Cons:

I have no complaints.

2026-06-23 via Nuitee
C
Charles solo_traveller us
10
2026-06-14 via Nuitee
J
Janet couple us
8
2026-06-10 via Nuitee
H
Helen couple us
1
DO NOT STAY HERE.
Pros:

Worst stay! Dirty, money hungry hotel. They took away a deposit with no explanation or reason.

Cons:

When I checked in, the lady in the front looked at my card and made comment that I must be “so fancy” and then purposely placed my room in the last one by the exit door. Extremely inappropriate, I am a young woman by myself, this is a safety hazard. There was constant noise from the exit door slamming and the laundry room. The gym had roaches. Unsupervised children running around facilities of all hours, screaming not letting anyone sleep. The room had MOLD everywhere. They covered the restroom walls with plastic paneling to hide this mold. The TV did not connect to live broadcast. I had to play music on my phone to drown out the noise, the walls were so thin. Please do not come to this place. I wish I could have stayed somewhere else but only had a few hours before I got on the road again and it was too late to switch to another place.

2026-06-04 via Nuitee
M
Morgan solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-27 via Nuitee
J
Jeanne family_with_children us
10
Location was convenient for the places we visited!
Pros:

My son said the waffles were great. I didn’t eat breakfast. The beds were clean and comfortable. Bathroom was spotless and we didn’t hear one sound when going to sleep!!

Cons:

Popcorn for the microwave 😊

2026-05-26 via Nuitee
C
Collins solo_traveller us
6
Pros:

The location was near everything that you may need.

Cons:

The bathroom vent was not repaired properly upon our arrival, it was hanging from the ceiling, we reported it but no one came to repaired it.

2026-05-26 via Nuitee
J
jbwhitehouse Couples Dallas, Texas
6
Hampton should reassess its architectural changes
Pros:

The exercise room was spacious with lot of working equipment. The pool welcomed happy guests. Good, standard breakfast.
The king bedroom suite had a different layout than typical Hampton Inns. The sitting room and bathroom were separated from the bedroom via a doorway. Part of the sitting room contained a table with chairs as part of a dining area. We appreciated the openness and space. Then we noticed hiccups to the new bedroom design. The angle of the doorway made for a narrow passageway. The toilet was in the room with the tub/shower. The toilet paper was a very far reach from the toilet and the door had to be closed to access the tub/shower. We could not get the hairdryer to work. There was no place—hook or bar —to hang a towel. Hampton, what were you thinking?

2026-05-25 via Tripadvisor
D
Diane couple us
9
2026-05-25 via Nuitee