La Serenissima Hotel

Hotels
Independent
8.8 (65 reviews)
Via dei Cassari 24, Palermo, PA, 90133 , Palermo , IT

Facilities

Free WiFi
24-hour front desk
Terrace
Elevator
Breakfast available (surcharge)
Smoke-free property
Snack bar/deli

Review Highlights

Pros:
Great location
Helpful staff
Cleanliness
Cons:
Noise from nearby pubs
Dated room

Categories

Cleanliness
8.66
Beautifully clean room and common area. Excellent cleaning reported.
Service
9.13
Staff were very helpful and friendly throughout the stay.
Location
9.17
Great location with access to restaurants and shops, though can be noisy.
Room Quality
8.62
Comfortable room but reported as a bit dated.
Amenities
8.65
Basic amenities noted, but staff's assistance elevated the experience.
Value for Money
8.61
Good value considering location and included breakfast.
Food and Beverage
8.66
Breakfast service was well-received and good value.
Overall Experience
8.93
Overall a positive stay with some minor issues related to noise and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:45

Property Description

Terrace with Stunning Views
Enjoy the picturesque views from the terrace at La Serenissima Hotel.

Delicious Dining Options
Indulge in snacks from the onsite snack bar/deli or relax in your room with convenient room service.

Cozy Rooms with Modern Amenities
Stay in one of the 14 guestrooms featuring LCD TVs, private balconies, and complimentary wireless internet access.

Don't miss out on this unique experience at La Serenissima Hotel - book your stay now!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

See all policies

Location

Guest Reviews

8.8
Based on 65 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
D
Darko
8
Pros:

Ziemlich laut in der Nacht , da direkt vor dem Hotel einige Lokale sind. Sonst war alles OK.

2025-10-07 via Nuitee
M
michael friends
10
Pros:

what a find!!!!!!!!spotless and excellent rooms ,good breakfast but best of all staff who are very helpful and welcoming. I have stayed at Italian 5 star hotels who could learn from this one--thanks
we are a group of well travelled 'older' guys who enjoy short breaks --100% satisfied with this hotel and indeed Palermo

2025-09-29 via Nuitee
D
Donald
6
Pros:

The hotel iand staff are great. The pubs in the area when they are open Wednesday, Friday, Saturday and Sunday are very loud and even with the windows closed you better be a heavy sleeper or you will have to wait until 5am to get some sleep. Other than that the staff is there when needed breakfast was good.

2025-09-25 via Nuitee
K
Karen
10
Pros:

Beautifully clean room and common area. Conveniently located to great restaurants, fish market and shopping. Excellent staff service and breakfast service for 10£.
Very comfortable room. The street side room is above restaurants so noise volumes are a bit louder but i was so tired that it did not keep me up.

2025-09-19 via Nuitee
M
Mauro family
10
Pros:

Splendido soggiorno presso questo Hotel nel Cuore pulsante e popolare di Palermo.
Bellissima sistemazione, insonorizzata molto bene, pulizia eccellente, gentilezza e professionalità di tutto lo staff in particolare la ragazza Fati che ci ha dato molti Consigli e suggerimenti per farci vivere al meglio questi giorni. Torneremo sicuramente intanto grazie di tutto . Famiglia Cassieri

2025-09-08 via Nuitee
S
salvatore
10
Pros:

Personale molto disponibile

2025-08-26 via Nuitee
D
David
10
Pros:

Very helpful staff.

2025-08-15 via Nuitee
J
Jessica friends
8
Pros:

Ci è piaciuta molto la posizione e anche la pulizia. Essendo su una strada centrale però c’è un po’ di confusione la sera quindi non è facile dormire con la porta-finestra aperta. Il personale al check-in molto cordiale e disponibile che ha offerto anche un servizio di ritiro macchina per portarla in un parcheggio vicino a 20€ a notte (vengono a ritirarla proprio davanti l’hotel).
Essendo in centro, da raggiungere in macchina è un po’ complicato.
Tutto sommato molto bene!

2025-08-01 via Nuitee
M
Melissa
6
Pros:

I liked the location of the property.
The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra.
Stay elsewhere, there are plenty of hotels around the area.

2025-07-16 via Nuitee
H
Hayden
8
Pros:

Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic

2025-07-16 via Nuitee
Y
Yoana friends
10
Pros:

El Hotel está súper céntrico , el personal muy amable y siempre dispuestos a ayudar. La habitación con mucho espacio y limpia. Fuimos dos amigas y las dos estuvimos muy contentas de haber estado allí. Palermo es fenomenal. Gracias

2025-07-07 via Nuitee
J
Jan
10
Kort intenst ophold i Palermo
Pros:

Dejligt hotel og dejligt værelse på 4 sal med 2 små altaner og en stor altan med siddepladser. Meget central beliggenhed med mange restauranter/barer, alligevel ingen larm på værelse.

2025-06-24 via Nuitee
A
Amato
10
Pros:

Abbiamo trascorso un fine settimana in questo hotel, posizionato in zona centrale, pulito e accogliente.
L'albergo è situato a ridosso della movida palermitana. Consigliato, anche se la musica esterna si protrae sino a molto tardi. La prossima volta prenoteremo una camera che non si affacci sulla strada.

2025-06-09 via Nuitee
D
Denise partner
10
Pros:

The staff was awesome and very helpful.
Street noise a bit loud.
Shower door needs attention. Step down in extra room needs signage. Room 103.
Can be very dangerous

2025-06-07 via Nuitee
M
Morgan
6
Pros:

Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.

2025-03-12 via Nuitee
W
Walter
8
Pros:

Quarto bom, espaçoso, banheiro e box do chuveiro muito pequenos.
Staff atencioso e gentil.
Não tinha Internet no quarto, era preciso descer até o saguão para acessar o wifi.

2024-10-25 via Nuitee
M
Michael
6
Pros:

Das Hotel liegt an sich super - im historischen Stadtzentrum (ca. 10 min. bis zum Quattro Canti) und Nahe am Meer (ca 5 min). Jetzt kommt das große Aber: Nachts ist es oft sehr laut, da das Hotel in einem Ausgehviertel liegt.
Es gibt kein W-Lan im Zimmer - angeblich wegen Problemen.
Das Wasser braucht ewig, bis es warm wird
Das Personal ist nett.

2024-09-26 via Nuitee
E
Elisabetta
10
Pros:

Ottima struttura

2024-09-04 via Nuitee
A
Alain Claude partner
6
Pros:

Trop bruyant nombreux bars juste à cote de l hotel... musique jusqu'à 3h au moins...

2024-09-01 via Nuitee
D
Daniela
10
Pros:

Freundliches Personal, Hilfsbereit

2024-08-27 via Nuitee