SRM Hotel Trichy

Hotels
Race Course Road ,Khajamalai, Trichy , Tiruchchirāppalli , in

Free
Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Polite staff
Good buffet breakfast
Cons:
Poor maintenance
Rude restaurant staff

Categories

Cleanliness
5.01
Many reviews mention poor maintenance, damp rooms, and rusted fittings indicating lack of cleanliness.
Service
8.48
Some staff are polite, but there are multiple complaints about rudeness and lack of helpfulness.
Location
6.52
The location is described as far from the city with limited nearby dining options.
Room Quality
5.97
Rooms are a decent size with good views, but maintenance issues lead to dissatisfaction.
Amenities
7
Basic amenities but overall marked down due to reports on poor maintenance.
Value for Money
5.96
High prices for food and poor experiences lead to a lower value perception.
Food and Beverage
8.51
The buffet breakfast received positive feedback, but general dining experiences were mixed.
Overall Experience
6.98
Overall experience is marred by poor maintenance and service issues; however, some staff were noted as decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:02

Property Description

Luxurious Amenities
SRM Hotel Trichy offers an outdoor pool, fitness centre, and a massage parlour for guests to unwind and relax during their stay.

Modern Rooms
Each room is equipped with a TV, air conditioning, minibar, and an electric kettle. The private bathroom includes free toiletries and slippers for added comfort.

Convenient Location
Located in Tiruchchirappalli, the hotel is close to major attractions like Sri Ranganathaswamy Temple and Tiruchirapalli Airport, making it an ideal choice for travelers.

Experience luxury and comfort at SRM Hotel Trichy - book your stay now for a memorable experience!

Important information:

Please inform SRM Hotel Trichy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
'It is mandatory for all the guest to show their Photo ID proof at the time of Check-In which can be in form of Passport and Visa Copy, Driving License, Voter ID Card , Aadhaar Card, Ration card, failing which the hotel reserves the right of refusal'
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for Rs. 1,120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 5.01
Service: 8.48
Location: 6.52
Room Quality: 5.97
Amenities: 7
Value for Money: 5.96
Food and Beverage: 8.51
Overall Experience: 6.98
D
Dream58865013911 Business
6
Hotel
Pros:

Hotel is okay okay but
Good service by Elamaran,
Krishnan.
Very helpful both of them and sweet too.

2026-08-20 via Tripadvisor
C
Compass59899975081 Solo travel
10
Excellent service
Pros:

Housekeeping Department
Mr Elmaran ,jayathesu Nice service appreciated before asking work done great work
helpful employee ...

2026-08-20 via Tripadvisor
I
Inspire11804696659 Couples
10
Room service
Pros:

Good service and excellent job thank you ur to serves u all elamaran and sundar Shiyam

2026-08-13 via Tripadvisor
K
kamolchanoku Business
8
The room
Pros:

The Satff, Elamaran is very helpful. Room is clean and comfortable. Worth the value.

2026-08-12 via Tripadvisor
A
arunkumarp2017 Friends getaway
10
Nice clean rooms with breakfast.. I liked it
Pros:

Nice clean rooms with breakfast.. I liked it

2026-08-06 via Tripadvisor
T
Tour14252855198 Business
2
Poor quality
Pros:

The rooms are not in good condition, and the food quality is poor. The restaurant has an unpleasant smell, making the dining experience uncomfortable. Additionally, the shower water pressure is extremely low.

2026-08-04 via Tripadvisor
N
Navigate23565705479 Family
10
Excellent Hospitality and outstanding Service
Pros:

Room No 127 , As of date 18th July 2026. We had a very good stay. Mr.Aathi & Mr. Akas. From housekeeping team did an excellent job and were very helpful, well mannered appreciate their dedication. The hotel offers great hospitality and is highly suitable for families. All the staff members were polite and, respectful, and well behaved. We truly appreciate their excellent service and would happily recommend this hotel to others. The location is very convenient, as it is close to the airport. The atmosphere is pleasant and the noise levels are minimal, making it a peaceful place to stay. By Narayana perumal

2026-07-18 via Tripadvisor
C
Curious11500954193 Solo travel
10
Best place Ttdc unit2 trichy rock fort
Pros:

Good place in trichy i like this hotel

2026-07-11 via Tripadvisor
T
Trip627261 Family
10
Good experience
Pros:

Good experience and food. The layout, location and seating is very good too

2026-07-07 via Tripadvisor
A
anirudhs441 Family
10
Exceptional hospitality at Tamil Nadu Rockfort Trichy
Pros:

Had a wonderful stay at Tamil Nadu Rockfort, Trichy. The hotel is clean, well-maintained, and offers a comfortable experience. The rooms were neat, the service was prompt, and the overall hospitality made us feel truly welcomed.

A special appreciation to the reception team for their professionalism, warmth, and willingness to help throughout our stay. They made the check-in and check-out process seamless and were always available with a smile.

Special thanks to Balaji, Kindusan and Aparna for doing an exceptional job at the reception. Your dedication and excellent customer service made our stay even more memorable.

Highly recommended for anyone visiting Trichy. Keep up the great work!

2026-07-06 via Tripadvisor
D
DayTrip22810458796 Solo travel
10
Good room
Pros:

My stay was in ttdc Rockfort hotel is very nice
The front office staff and service staff are friendly staffs especially Kindushan Balaji Evan

2026-06-28 via Tripadvisor
P
Paradise49378760490 Family
4
Rooms are very upsetting
Pros:

Rooms were not up to the mark but staffs were good and food was tasty kindly upgrade the standard as per the cost

2026-06-24 via Tripadvisor
D
Dream27749615866 Family
10
Good
Pros:

Tasty food good hospitality and friendly staff..overall good experience

2026-06-22 via Tripadvisor
G
Global03357147522 Friends getaway
10
Good customer service
Pros:

We are very Happy with stayed in this hotel nice experience Good customer service,
Food was very nice, Good staffs especially Front office Team Bala ,mathi..
We will visit again

2026-06-21 via Tripadvisor
S
Safari25077601553 Solo travel
10
Good customer service
Pros:

Stay was amazing and staffs are friendly
Food and customer service was excellent.

2026-06-20 via Tripadvisor
C
Camper60374611718 Solo travel
10
Nice
Pros:

Nice hospitality by Ms. Abarna and Ms. Rohini

2026-06-19 via Tripadvisor
G
gskumarCoimbatore Solo travel Bengaluru, Bangalore District, Karnataka
10
Red taxi best Cab operator in Trichy!
Pros:

In Trichy centrally located govt hotel reasonable charges.
If you want to book a Taxi for local temple visit better book Red Taxi on hourly basis or full day also the cheapest and best Ac card and courteous driver. They don't demand anything extra everything is transparent and as per meter charges.

2026-06-17 via Tripadvisor
N
Niranjankumars1958 Family
6
Experience
Pros:

Me and my wife stayed in this property from 30th May 26 to 5th June 26.
Great location and very friendly front desk staff Mrs Rohini Ms Aparna, M/s. Mathi, Balaji, Kindusan, Nallathambi and Gunaseelan. Kudos to the front desk staff.
The room itself is spacious and had a nice view and housekeeping staff Mr. Powel was polite and met our requirements and he knows guests requirement. A word of appreciation for him.
A good place to stay, but there are a few areas for improvement.
While the food itself was quite good, our experience was completely ruined by the hostile service. The wait staff was incredibly dismissive, ignored our requests. When asked politely the Managers Mr. Ashraf and Thirupathi became defensive rather than helpful. Good food cannot make up for such unprofessional and rude behavior. Management seriously needs to retrain their staff on basic customer service.
Good luck.

2026-06-12 via Tripadvisor
P
Pioneer09969379443 Business
10
Good experience
Pros:

Nice stay. Good cleanliness and tasty food. Balaji was really helpful.

2026-06-02 via Tripadvisor
R
Resort20491505108 Business
10
Pleasant stay
Pros:

Had a wonderful stay in the hotel. The staff were very helpful and catered to our every needs especially Mr Balaji. Really thankful for his assistance.

2026-05-29 via Tripadvisor