Hampton Inn Zanesville

Hotels
•
Hampton Inn
7.6 (144 reviews)
1009 Spring Street , Zanesville , US
+1 740-453-6511

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, Tiffany praised)
Good, accessible location
Comfortable beds/rooms for many guests
Pool and hot breakfast praised by several guests
Generally clean rooms for most stays
Cons:
Severe cleanliness outlier (blood/stains/unclean room reported)
Perceived high cost / value for money concerns
Inconsistent breakfast quality (mixed reports)
Maintenance issues: noisy elevator, non-working USB plugs/charging pad, tub needing attention
Some rooms small (limited seating)

Categories

Cleanliness
5
Mixed signals: several guests explicitly praised cleanliness, but there is a severe negative outlier describing blood on mattress protector, stains, unvacuumed surfaces and food left in the room; overall cleanliness is weakened by that incident and some maintenance needs (tub re-glazing).
Service
9.4
Mostly very positive: multiple reviews call staff friendly, kind, helpful and name staff (Tiffany) positively; however there is one strongly negative, detailed complaint about front-desk/management behavior which is an outlier.
Location
9.8
Consistently praised: several guests cite great, accessible location and easy in/out, and proximity to local attractions (e.g., The Wilds).
Room Quality
7.2
Generally comfortable rooms and cozy beds for many guests, but some reports of small room layout (only one chair), noisy elevator affecting experience, and the one extreme cleanliness issue that impacts perceived room quality.
Amenities
8
Positive notes on pool (warm/clean) and hot breakfast; some maintenance/items need attention (noisy elevator, non-working USB plugs/charging pad).
Value for Money
6.2
Several guests commented the price felt high or 'scandalous' for a two-night stay and that this location was more expensive than comparable Hamptons, lowering perceived value.
Food and Beverage
7.6
Mixed breakfast experiences: multiple guests praise the hot breakfast as delicious while at least one guest reported poor quality (overcooked ham, soggy items, questionable pre-made omelette).
Overall Experience
7.6
Overall impression averages out to slightly above mid-high: many guests report excellent stays (clean, comfortable, helpful staff, good breakfast), but variability and a few significant negative incidents (room cleanliness and one severe staff complaint) keep the overall score tempered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Nearby Attractions
This hotel in Zanesville, Ohio, is strategically located near the famous ‘Y’ Bridge and Ohio University-Zanesville. Explore the city with ease and visit local attractions just minutes away.

Comfortable Rooms with Essential Amenities
Enjoy a comfortable stay in every room at Hampton Inn Zanesville, complete with a coffee maker, work desk, and cable TV with film channels. Relax and unwind in a cozy environment during your visit.

Relaxing Indoor Pool and Additional Services
Unwind and rejuvenate at the indoor pool or take advantage of luggage storage services. Whether for business or leisure, the hotel offers a range of amenities to enhance your stay.

Experience comfort and convenience at Hampton Inn Zanesville. Book now for a memorable stay in Ohio.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property will be undergoing renovations. Construction will take place during business hours only, starting 19 October 2015. The property apologizes for any inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 144 reviews
Cleanliness: 5
Service: 9.4
Location: 9.8
Room Quality: 7.2
Amenities: 8
Value for Money: 6.2
Food and Beverage: 7.6
Overall Experience: 7.6
A
April • couple • us
8
2026-10-17 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

Staff was friendly

Cons:

I thought the cost of staying at the hotel for two nights was scandalous.

2026-10-13 • via Nuitee
R
Richard • couple • us
8
average
Pros:

regular breakfast as usual

Cons:

all OK

2026-10-07 • via Nuitee
P
Preston • family_with_children • us
10
2026-09-16 • via Nuitee
P
Penelope • family_with_children • us
9
2026-09-15 • via Nuitee
T
Tamera • solo_traveller • us
10
Pros:

EVERYTHINH..THE STAFF ON ALL DEPARTMENTS WERE EXCELLENT..KIND ALL WERE HAPPY.

Cons:

Nothing

2026-08-28 • via Nuitee
N
Nathaniel • solo_traveller • us
8
2026-08-24 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-08-22 • via Nuitee
D
Derek • couple • us
7
Fine for a stop over
2026-08-20 • via Nuitee
A
Ann • couple • us
10
Staff was very kind, friendly & helpful. Made up for any
Pros:

It was convenient, clean and very well kept

Cons:

Little space for conversations. Small lobby area. Only one chair per room

2026-08-12 • via Nuitee
V
Vicki • couple • us
9
Good location and the staff was great—especially Tiffany!
Pros:

We love staying there! Always clean and the staff is very helpful and friendly

Cons:

It was a bit more expensive than some of the other Hampton’s we stay at.

2026-08-03 • via Nuitee
L
Linda • couple • us
10
It was clean, the staff was friendly, and it was very accessible.
Pros:

Great location, easy to get in and out of

Cons:

Ha

2026-07-25 • via Nuitee
T
Taylor • couple • us
1
Pros:

The hotel room was absolutely disgusting. blood on the mattress protector, stains on the couch, nothing was wiped down or vacuumed. There was an entire pile of trail mix, filled with chocolate and raisins sitting next to the bed! Not pet friendly!

Cons:

The hotel room was absolutely disgusting. blood on the mattress protector, stains on the couch, nothing was wiped down or vacuumed. There was an entire pile of trail mix, filled with chocolate and raisins sitting next to the bed! Not pet friendly!

2026-07-20 • via Nuitee
J
Janette • solo_traveller • us
10
Pros:

Staff were amazing, the location was great, and the room was very comfortable.

2026-06-23 • via Nuitee
E
Ethan • solo_traveller • us
9
2026-06-22 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-06-18 • via Nuitee
K
Krystal • solo_traveller • us
10
Pros:

Everything was amazing! The room was clean and cold love it! Bed was cozy no bugs!!!! The pool room was warm and water was clean and cool which was great! Hot breakfast was delicious! We will be back! This was the perfect room for my husband and I 19th anniversary so we can take our trip to The wilds!

Cons:

The only thing is they really need to get the elevator looked at. It was clean and worked but made a loud scary noise so a couple of times we just took the stairs.

2026-06-14 • via Nuitee
T
traceygG8695SY • Family
2
Absolute Headache
Pros:

Longtime Hilton Honor Member. I only stay at Hilton brand hotels. The staff here is freaking atrocious. Meagan, Tiffany or Tiffani, Cynthia (the freaking Assistant General Manager) are all petty, immature, unprofessional people who have clearly been given these positions due to lack of staffing and not qualifications. I was told one thing and then told another and then told I was expected to come into the hotel (I always book on the app to simplify things and it always ensures the right card is charged). They made piss poor attempts to justify why their stubborn/unprofessional behavior was valid, despite being presented clear information that highlighted their poor decision making and culpability. At this point, the AGM is giving me the silent treatment, evne though she could fix this, the manager is apparently available to the staff, but is "on vacation" to any wronged guests, and the front desk staff is acting like petty mean girls instead of living up to the standards they claim they hold at this hotel. Big egos for a middle-tier hotel. Martha Thomas, you are losing business because of these three women, and as someone who literally lives in the same small town you do, you should be ashamed. My parents deserved better from your staff. As someone who is in the same age bracket, I am sure your children would be disgusted and just as pissed if you and your spouse were treated like this. For potential guests, avoid this place like the plague.

2026-06-07 • via Tripadvisor
H
helen m • extended_group • us
6
it was sufficient
Pros:

breakfast was horrible. The ham was overcooked and dried out, the french toast sticks were cold and soggy. pre-made omelette was questionable and rubbery

Cons:

tub needs re-glazing or replaced. The USB plugs on the nightstand and the charging pad didn't work.

2026-06-03 • via Nuitee
D
Darren • solo_traveller • us
8
Pros:

Great customer service, and accommodations all around.

Cons:

N/A.

2026-05-30 • via Nuitee