Hampton Inn Charlotte Monroe

Hotels
Hampton Inn
8.6 (369 reviews)
2368 Roland Drive , Monroe , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Housekeeping issues
Accusations of misbehavior
Limited location satisfaction

Categories

Cleanliness
7.81
Some reviews mentioned cleanliness but also highlighted issues with housekeeping.
Service
9.28
Several reviews praised the friendly and helpful staff.
Location
8.32
Location was noted as perfect by some, but not ideal for others.
Room Quality
8.27
Rooms were generally comfortable, though some elements showed wear and tear.
Amenities
8.8
Positive mentions regarding breakfast and available facilities.
Value for Money
8.76
Valued for reasonable pricing given its offerings.
Food and Beverage
8.31
Breakfast received mixed reviews, but overall considered good.
Overall Experience
9.28
Most reviews reflect a generally positive experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:27

Property Description

Luxurious Amenities

Indulge in the outdoor pool and relax in rooms equipped with a 32-inch LCD TV, coffee maker, and work desk. Enjoy free Wi-Fi and in-room movies for entertainment.

Delicious Dining Options

Start your day with a hot breakfast and fresh coffee served daily.

Convenient Location

Explore nearby attractions like the NASCAR Hall of Fame, Wingate University, and Bojangles Coliseum, all just a short drive away. Downtown Charlotte is also easily accessible within 30 minutes.

Book your stay at Hampton Inn Charlotte Monroe for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 369 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.28
M
Megan solo_traveller us
10
Pros:

It was very nice room. Clean and had just what we needed! Love the complimentary bottles of water! Staff was very nice and helpful!

Cons:

There really wasn't anything I didnt like!

2026-04-13 via Nuitee
M
Megan solo_traveller us
10
Pros:

Very clean room. Beds were comfy! Staff was very great and helpful!!!

Cons:

Nothing!

2026-04-13 via Nuitee
S
Sabrina solo_traveller us
10
Pros:

Convenient to everything

Cons:

The pillows suck

2026-04-11 via Nuitee
V
Vivian couple us
6
Pros:

Staff very nice professional

Cons:

The room had a bad smell. Like carpet or something not clean

2026-03-29 via Nuitee
G
Gregory family_with_children us
9
Nice hotel but picking stuff up from the front desk needs improvement
Pros:

The free breakfast was good. The room was clean. The beds were decent. Good location near my friend's home in Monroe

Cons:

Just a minor gripe. I called the front desk once for clean towels and again for a couple of extra pillows since my kid was sleeping on the pull-out sofa bed. Both times I had to go to the front desk and then wait in line like I was checking in again. If you're going to make someone come get things that most hotels will deliver to your room, then perhaps have an area set aside for your guests to pick this stuff up without having to stand in line and wait.

2026-03-20 via Nuitee
D
DavidMJ family_with_children us
9
We'll be back
Pros:

Great location. We have family in the area and stay there when we visit.
We enjoy the nice rooms & great breakfast.

Cons:

One thing: We prefer a shower over the bath tub

2026-03-17 via Nuitee
S
Shannon couple us
10
Great spot great staff decent pricing
Pros:

Clean and well kept

Cons:

Na

2026-03-07 via Nuitee
J
Johnnie family_with_children us
10
Pros:

Everything was comfortable and clean. Breakfast was great!

2026-02-22 via Nuitee
A
Alyssa couple us
9
Overall, I enjoyed my stay and recommend this Hotel. The staff were very nice and welcoming.
Pros:

The staff were very nice at check-in and out. The included breakfast had a few options and was good.

Cons:

The elevator is old and jumps when you get to your floor.

2026-02-12 via Nuitee
B
Barbara solo_traveller us
5
For the price, very disappointed.
Pros:

Very impressed with the choices and cleanliness of the breakfast. Rose, especially, was very friendly.

Cons:

I was advised at check-in that housekeeping was only done every other day. When I arrived back my 3rd evening, nothing had been done! I had to go to the front desk and advised them to clean the bathroom and leave the rest. All housekeeping did was pick up dirty towels and leave a plastic bag of fresh towels on the counter. Rude.

2026-01-20 via Nuitee
P
Patricia family_with_children us
10
Great stay, great location, great rooms!
Pros:

Breakfast was great! A good variety of foods so that everyone had good choices to pick from. I loved how polite the staff were and how clean and roomy the rooms were.

Cons:

No improvement is needed, in my opinion, keep doing a great job!

2026-01-19 via Nuitee
D
Donna family_with_children us
10
Pros:

Very good! I really enjoyed it.

Cons:

Our room did look look like0 it had been vacuumed very good. So crumbs on the floor.

2026-01-19 via Nuitee
T
Tymaya couple us
10
2026-01-19 via Nuitee
P
Philip couple us
9
2026-01-19 via Nuitee
A
Amy family_with_children us
10
Great place to stay!
Pros:

I liked everything! The room was perfect, the bed was great (a great mattress, specifically), breakfast was absolutely delicious! It was quiet also, other than hearing other guests briefly in the hallway, it was so peaceful!

Cons:

I don't have any complaints!

2026-01-19 via Nuitee
K
Kara family_with_children us
10
2026-01-15 via Nuitee
A
Anthony couple ie
8
2026-01-15 via Nuitee
R
Roger couple us
9
2026-01-14 via Nuitee
T
Terry solo_traveller fr
9
Un Hampton Inn habituel
Pros:

Très bon petit déjeuner, personnel très aimable et accueillant, accès et parking très faciles

Cons:

Quelques équipements vétustes (chauffage, WC); manque d'instruction pour les chaines TV

2026-01-13 via Nuitee
S
Suggs solo_traveller us
9
Pros:

Great

Cons:

Nothing

2026-01-03 via Nuitee