Holiday Inn Express Olean by IHG

Hotels
Holiday Inn Express
8.7 (315 reviews)
101 Main Street , Olean , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.8
Some reviews mentioned smoke odors and issues with room cleanliness.
Service
9.3
The staff, especially the breakfast attendant, received high praise.
Location
8.8
Convenient location noted in several reviews.
Room Quality
7.8
Recent renovations, but some rooms had unpleasant odors.
Amenities
8.8
Good breakfast variety and availability of free water.
Value for Money
8.8
Overall positive feedback on value despite some issues.
Food and Beverage
9.3
Breakfast was a highlight with good variety.
Overall Experience
9
Mixed experiences but positive moments highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 06:09

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities
Experience a relaxing stay in our Holiday Inn Express Olean rooms equipped with cable TV, free WiFi, a work desk, microwave, and refrigerator for your comfort and convenience.

Wellness and Productivity
Keep up with your fitness routine in our fitness center or stay productive in our business center. We also offer meeting and banquet facilities for your events and gatherings.

Explore the Local Gems
Conveniently located near St. Bonaventure University and Rock City Park, immerse yourself in the beauty and history of Olean. Don't miss the Bartlett House Museum just a stone's throw away from our hotel.

Book your stay at Holiday Inn Express Olean now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 315 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9
S
Serghei solo_traveller us
10
2026-04-14 via Nuitee
R
RICHARD couple us
7
2026-04-11 via Nuitee
J
Joshua couple us
10
2026-04-09 via Nuitee
K
Kinsey family_with_children us
10
2026-04-08 via Nuitee
J
Joseph family_with_children us
10
Pros:

Every staff member was polite and friendly.

2026-03-30 via Nuitee
B
Barbara couple us
6
It was ok
Pros:

Nice location, easy to find from the highway.

Cons:

It was under construction, wish I would’ve know that before booking.

2026-03-13 via Nuitee
M
Matthew family_with_children us
10
2026-03-03 via Nuitee
J
john solo_traveller us
7
2026-02-26 via Nuitee
H
Hunter couple us
10
2026-02-24 via Nuitee
J
Jonathan Curry Wilburn couple us
10
2026-01-26 via Nuitee
C
Colleen family_with_children ca
3
Not recommended while under construction - breakfast attendant/woman was amazing!
Pros:

My experience was quite mixed. The hotel is under construction - pool is unavailable and elevators are wrapped in plastic.
My room was recently renovated but stank like cigarette smoke and air freshener.
The check in lady was very unhelpful saying she didn't receive my request from Booking.com, asking to be near our friends. She would only put us next to the elevator - despite me asking for a different room and the hotel being almost empty! (needless to say, I barely slept at all).
The best part of the stay was the older lady who managed the breakfast buffet. She was an absolute gem! Certainly the highlight of my stay. This wonderful woman deserves a raise for sure!!!

2026-01-19 via Nuitee
E
Eric couple us
2
Very poor
Pros:

The lady serving breakfast was super.

Cons:

So many things in hotel kitchen, fitness room, and our personal room were broken or not operating properly.

2026-01-12 via Nuitee
H
Hogan couple us
10
2025-10-17 via Nuitee
J
Julie couple us
9
Convenient location, great breakfast and comfortable stay.
Pros:

Breakfast bar was very good with a wide variety of items. Loved the fresh made pancakes! . Better than the competition I usually stay at.
Also appreciate the milk alternative.

2025-10-11 via Nuitee
D
David family_with_children us
1
Disappointed 778
Pros:

Nothing

Cons:

Everything

2025-10-08 via Nuitee
S
Suhairi family_with_children us
8
Good
Pros:

Good

2025-10-07 via Nuitee
D
David family_with_children us
9
2025-10-06 via Nuitee
D
David family_with_children us
10
2025-10-06 via Nuitee
S
Susan couple us
8
2025-09-28 via Nuitee
C
Crissy family_with_children us
10
2025-09-28 via Nuitee