Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Unique experience
Friendly staff
Beautiful location
Cons:
High prices
Limited amenities
Noise issues

Categories

Cleanliness
8.93
Mostly positive mentions, but one review indicated it was cramped.
Service
9.9
Multiple reviews praised the friendly and helpful staff.
Location
9.94
Described as unique with spectacular views.
Room Quality
8.89
Rooms are modern but not perfect; could use some amenities.
Amenities
8.42
Limited amenities noted, but the unique experience offsets this.
Value for Money
8.38
Multiple mentions of high prices for the experience.
Food and Beverage
8.43
Food is good but expensive with limited options.
Overall Experience
9.9
Overall experience is positively highlighted, making it memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:31

Property Description

Experience a Relaxing Getaway at Hotel Burg Arras

Garden Oasis: Nestled in Alf, Hotel Burg Arras offers a serene escape with a garden, terrace, and breathtaking mountain views.

Culinary Delights: Indulge in local cuisine at the on-site restaurant and unwind with a drink at the cozy bar.

Adventure Awaits: Explore the picturesque surroundings with cycling and nearby attractions like Cochem Castle.

Book your stay at Hotel Burg Arras now to unwind in comfort and style amidst nature's beauty.

Important information:

Please note that pets are allowed only in certain rooms upon request for an extra fee.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 29 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 9.9
P
Peter • couple • nl
9
2026-04-11 • via Nuitee
F
Frédéric • couple • be
10
Fabuleux
Pros:

Un lieu insolite, véritablement hors du temps, où la déconnexion est totale.
Nous y avons été accueillis avec une grande bienveillance, chaleureusement, comme des hôtes privilégiés.

Le repas du soir était délicieux et le petit déjeuner absolument exceptionnel.
La qualité de la chambre est irréprochable, confortable et pleine de charme.

Le cadre et l’emplacement du château sont tout simplement fabuleux.
Une expérience unique que je recommande sans hésiter.

2025-12-02 • via Nuitee
M
Mieke • couple • nl
8
Beetje duur voor een nacht
Pros:

Locatie

Cons:

Duur

2025-11-07 • via Nuitee
K
Katrin • family_with_children • de
10
Pros:

Ein absolutes Erlebnis auf so einer tollen Burg übernachten zu können

Cons:

Trotz dem tollen Erlebnis immer noch teuer.

2025-10-26 • via Nuitee
R
Ronnie • extended_group • lu
9
Wirklich was ganz besonderes !
Pros:

Die Lage natürliche, das ganz besondere Ambiente und das super nette Personal!

2025-10-20 • via Nuitee
R
Regina • couple • de
10
2025-10-19 • via Nuitee
A
Athina • couple • gr
9
Übernachtung in einer echten Burg
Pros:

Man muss sich bewusst sein, dass man in einer echten denkmalgeschützten Burg wohnt, die auch ein sehr schönes Museum beherbergt – entsprechend hoch ist auch der Preis. Der Ausblick von der Burg ist magisch, die Innen- und Außenbereiche des Anwesens sind sehr schön gestaltet. Die Gastgeberin ist sehr freundlich und hilfsbereit bei allem, was man braucht. Die Ausstattung könnte etwas besser sein (z. B. ein Kühlschrank im Zimmer oder Hygieneartikel), aber das Erlebnis, in einer Burg zu übernachten, macht eventuelle Mängel mehr als wett.

2025-10-19 • via Nuitee
C
Craciun • couple • be
10
2025-09-28 • via Nuitee
M
Macushla • family_with_children • us
8
A Medieval Castle with comfortable modern rooms
Pros:

Unique location with spectacular views and an association with family history. You get to stay in a medieval castle with modern rooms and bathrooms. Plenty of hot water. You can tour the museum rooms and climb all the way to the top of a 1200 year old tower. They even opened the dungeon for us to see, and that might be original equipment down there. Fascinating.

Cons:

Staffing is minimal, and don't arrive on a Sunday! Our train was an hour late, and our ride from the castle had given up and left. Cabs don't generally operate on a Sunday in Bullay, where the trains come in. The castle is only 5 km from the station, but it is across the river in Alf, and at the top of a mountain. We had to move heaven and earth to find a ride, got stranded for 3 hours at the train station, and finally dragged in 2 hours after the last check in time in the dark . No one monitors phones, texts or emails on Sunday, and the Sunday staff didn't speak any English . We are glad we went, and I recommend it, but don't plan to arrive on a Sunday! Meals at the castle are expensive, but pretty good and the only place to eat at the top of the mountain.

2025-09-19 • via Nuitee
H
Hönig • couple • de
8
2025-09-16 • via Nuitee
F
FRANK • couple • be
9
Pros:

Freundliches Personal, gutes Frühstück, Erlebnisreise mit Museum.
Wahre Geschichten aus der Vergangenheit.

Cons:

Garten schön aber nicht perfekt unterhalten,

2025-08-25 • via Nuitee
B
Bernd • family_with_children • de
9
Stay like a knight
Pros:

Staying in this historic castle is an very unique experience. Very friendly and helpful staff. The museum and other onsite facilities (garden, terrace) are great

Cons:

obviously not cheap, but worth it

2025-08-24 • via Nuitee
U
Ulrike • family_with_children • de
8
Es war ok
Pros:

Es war gemütlich

Cons:

Sehr hellhörig

2025-08-18 • via Nuitee
R
Rob • couple • nl
7
Genoten van de gastvrijheid en het uitzicht op een bijzondere plek.
Pros:

Locatie met adembenemend uitzicht, zowel vanaf het terras als van de toren. Plezierige ontvangst. Uitstekend ontbijt. En voor de liefhebber: een vriendelijke kat.

Cons:

Geen lunch of diner wegens afwezigheid van de kok. Badkamer aan de krappe kant, wel brandschoon. En wie niet goed ter been is, kan het beter elders zoeken: het antieke kasteel heeft geen lift, wel zware trappen.

2025-08-18 • via Nuitee
C
christiane • couple • lu
9
a recommander ce lieu d histoire exceptionnel
Pros:

le lieu le charme les souvenirs et l histoire

Cons:

rien

2025-08-16 • via Nuitee
Y
Yvonne • couple • sg
8
2025-08-04 • via Nuitee
S
Steven • family_with_children • nl
10
2025-07-21 • via Nuitee
A
Angela • family with young children • au
10
Exceptional
Pros:

A "must-stay" if you're in the area.
Views are absolutely breathtaking, rooms gorgeous, staff super friendly, charming gardens and don't forget to visit the amazing museum and scary dungeon.

2025-07-06 • via Nuitee
T
Thais • young couple • lu
9
We spent 2 nights, and it was just perfect to hike, and explore a few of the villages around Alf!
Pros:

The staff and location are definitely the best. Staff was very kind and communication went well even if we don’t speak German. The location is amazing - indeed a castle, you feel back in time. The garden is beautiful and the area super peaceful. The hotel is 10 minutes walking from the main hiking trails in the region, and it is easy to access by car. Plus: very pet friendly!

2025-06-21 • via Nuitee
A
Anke • young couple • us
10
Spending a night in a castle is special. The care of the castle ladies is truly exceptional.
Pros:

Super friendly ladies making sure that guests are always happy.

Cons:

The drive to the castle is a little tricky, but what else would one expect from a castle anyway.

2024-09-26 • via Nuitee