Holiday Inn Express & Suites - North Battleford by IHG

Hotels
•
Holiday Inn Express
8.3 (400 reviews)
492 - 114th Street , North Battleford , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Poor customer service
Cleanliness issues
Expensive

Categories

Cleanliness
7.88
Some comments about cleanliness issues, particularly in showers and with stains on furniture.
Service
6.85
Multiple grievances about poor customer service experiences, particularly in the check-in process.
Location
9.39
Convenient location mentioned positively across several reviews.
Room Quality
8.34
Rooms described as comfortable and clean by several guests.
Amenities
7.87
Pool hours criticized, but other amenities acknowledged positively.
Value for Money
7.83
Some reviews indicate the hotel is expensive for the quality received.
Food and Beverage
9.38
Breakfast and meal service are highly rated.
Overall Experience
8.85
Mixed reviews resulting in a generally positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Modern Amenities and Comfort
Holiday Inn Express & Suites - North Battleford offers a range of modern amenities to ensure a comfortable stay for all guests. From air conditioning and free WiFi in all rooms to a fitness center and hot tub for relaxation, this hotel has everything you need for a relaxing getaway.

Family-Friendly Accommodation
With spacious family rooms and a range of in-room facilities including a fridge, microwave, and coffee machine, Holiday Inn Express & Suites is the perfect choice for families looking for a comfortable and convenient stay in North Battleford.

Convenient Location and Services
Located near Saskatoon John G. Diefenbaker International Airport, this hotel offers convenience for travelers. With free private parking, a business center, and a 24-hour front desk, guests can enjoy a hassle-free stay from check-in to check-out.

Book your stay at Holiday Inn Express & Suites - North Battleford now for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 400 reviews
Cleanliness: 7.88
Service: 6.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 9.38
Overall Experience: 8.85
T
Tracy • family_with_children • ca
5
Meh
Pros:

Location is great.

Cons:

Staff are not that friendly. Don't welcome you with a smile.

2026-03-14 • via Nuitee
S
Sarah • family_with_children • ca
10
We had a great stay.
Pros:

The facility was nice and clean.

2026-03-05 • via Nuitee
D
Darrel • solo_traveller • ca
1
Disapointing
Cons:

Had to change room in middle of the night because smoke detecter battery was dead and detecter was beeping. The hotel processed a $100.00 dollar damage deposit to my credit card and did’nt let me know!! Very disapointing!!!!

2026-02-08 • via Nuitee
J
Jana • solo_traveller • ca
8
2026-01-30 • via Nuitee
A
Andrea • couple • ca
8
2026-01-22 • via Nuitee
J
Jennifer • couple • ca
5
Overall it was a comfortable bed but I was disappointed with the pool size and the staff.
Pros:

The bed was comfortable.

Cons:

At check in we got charged an additional fee even though we had paid in full at booking.com. The hotel told us it was city tax? That should have been disclosed and collected when we paid in full through booking.com. The hotel should have waived this fee.

2026-01-22 • via Nuitee
D
Denise • family_with_children • ca
8
very impressed with facility
Pros:

breakfast was very good.

2026-01-19 • via Nuitee
B
Brittany • family_with_children • ca
1
Cons:

This property engages in false advertising. They promote free cribs and being a family friendly hotel. Upon arrival they said they did supply any cribs to anyone. Then blamed booking for having it on the website. The manager wouldn’t speak to us. I will never go back here again.

2026-01-19 • via Nuitee
J
Jeremy • family_with_children • ca
10
2026-01-19 • via Nuitee
A
Adrian • family_with_children • ca
7
Pros:

The size and design of the room was excellent. Location within North Battleford was also great.

Cons:

Nothing

2026-01-12 • via Nuitee
P
Paul • family_with_children • ca
10
Pros:

Was quite and clean.

Cons:

Good

2026-01-11 • via Nuitee
B
Bird-Naytowhow • solo_traveller • ca
9
2026-01-11 • via Nuitee
O
Oleksandr • couple • ca
1
Меня не заселили в отель. Booking.com взял 100% оплату а сотрудник отеля сказал что они не получили какие-то деньги от B
2026-01-05 • via Nuitee
T
Tammie • couple • ca
10
Great location, friendly staff, very comfortable room, bed and shower!
Pros:

Very clean, staff were friendly, breakfast was great!

Cons:

Nothing

2025-12-28 • via Nuitee
K
Kelly • couple • ca
9
Nice
Pros:

Very nice. But very expensive when we stayed

2025-12-24 • via Nuitee
C
Celine • family_with_children • ca
8
2025-12-24 • via Nuitee
M
myo • solo_traveller • ca
10
Pros:

Clean and quite

Cons:

Nil

2025-12-23 • via Nuitee
B
Bergman • couple • ca
8
Pros:

Great rooms and very comfortable beds. Rooms and hotel was very clean

Cons:

The pool times. Opened to late and closed to early.

2025-12-21 • via Nuitee
L
Lisa • solo_traveller • ca
1
The worst customer service I ever experienced in my life.
Pros:

I was extremely upset with my stay here at this property. I have never in my life been treated so poorly. The staff showed such EXTREME DISREGARD for me as a guest. I had meetings all day and arrived at about 10PM. When I arrived, one of the clerks was on the phone. The other one was standing behind. I waited 10 mins, standing at the desk before anyone acknowledged me or even looked at me. Finally the lady that was not on the phone, called me over to her computer, took my ID, then looked at me and said can you just wait over there for 4-5 mins., we just have to straighten something out with booking.com. She motioned to the waiting area/lobby, so I went and stood by a table, where I ate my pizza. The one lady left for the night, while the other stayed on the phone. There was another couple waiting when I arrived, after about 45 mins they got up and left the hotel - they were tired of waiting. They made me wait 2 hours (10PM - 12AM) to check into my room. She made me call booking.com to try and straighten out a discrepancy, she went back and forth between me and her computer. I sat in the kitchen area waiting. She called me over to the desk, and instead of paying the booking.com price for my room I had to pay more because she had to cancel the booking.com reservation and rebook me. I ended up paying more money for my room, when they finally checked me in it was 12AM and my room was only about 20 steps away from where I sat for 2 hours. Apparently it was a mix up over $9 (a city tax) with booking.com. This was absolutely unacceptable. In the morning the hotel was very noisy. I couldn’t sleep in because of the noise and sounds of showers and toilets flushing. I mentioned my experience to the new staff member in the morning when I checked out. All she said was “it wasn’t your fault and it wasn’t our fault, it was the fault of booking.com.” This was the most ridiculous and inconvenient experience I have ever had in my life!

Cons:

I was so upset with my stay - I don’t really remember anything good.

2025-12-06 • via Nuitee
G
George • extended_group • us
10
Excellent staff, comfortable clean facility. Will stay here in the future.
Pros:

Clean rooms, excellent breakfast area and meal service. Centrally located.

Cons:

N/A

2025-11-28 • via Nuitee