Hampton Inn Pensacola-Airport

Hotels
Hampton Inn
8.4 (549 reviews)
2187 Airport Boulevard , Pensacola , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location next to airport
Excellent staff service
Cons:
Poor maintenance of facilities
Heating and water issues

Categories

Cleanliness
7.05
Multiple mentions of dirt and unkept conditions, especially in the bathroom.
Service
9.02
Staff was helpful, but management showed lack of concern regarding complaints.
Location
10
Conveniently located next to the airport, making it an ideal choice for travelers.
Room Quality
7.51
Inconsistent water temperature and issues with heating; some guests reported good cleanliness.
Amenities
8.04
Basic amenities available but not adequately maintained.
Value for Money
6.5
Perceived as overpriced given the lack of hot water and overall conditions.
Food and Beverage
9.55
Standard quality for this hotel tier.
Overall Experience
9.55
Mixed reviews with critical feedback mostly around management and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:12

Property Description

Convenient Location in Cordova Business District
Located near Pensacola Regional Airport, the Hampton Inn Pensacola - Airport offers a complimentary hot breakfast and shuttle service. Guests can enjoy free high-speed internet access and coffeemakers in their rooms, along with access to an outdoor pool and fitness center.

Explore Nearby Attractions
Guests can easily visit Pensacola Beach, Naval Air Museum, Historic Pensacola Village, and Gulf Island National Seashore, all just a short drive away from the hotel.

Comfort and Convenience
With housekeeping available upon request, the Hampton Inn Pensacola - Airport ensures a comfortable stay for all guests. Book now to experience the perfect blend of convenience and relaxation during your visit to Florida.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 549 reviews
Cleanliness: 7.05
Service: 9.02
Location: 10
Room Quality: 7.51
Amenities: 8.04
Value for Money: 6.5
Food and Beverage: 9.55
Overall Experience: 9.55
M
MaryEllen couple us
10
2026-02-12 via Nuitee
C
Chanel family_with_children us
8
2026-01-27 via Nuitee
M
Milton couple us
10
The sunset by the beach was such a great experience
Pros:

Location is amazing, my room was clean and the beds were so comfortable, don’t get me started with the staff . They went beyond to make sure my stay was outstanding. The breakfast was top tier

Cons:

I can’t find anything negative , loved my stay

2026-01-26 via Nuitee
J
Jennifer family_with_children us
10
Pros:

The front desk lady was truly amazing! I traveled with my 3 kids for a softball tournament. They brought up a roll away bed for my teen, gave extra towels and blankets! Then, my daughter forgot her school computer and they saved it safely for her for over a week till we could travel back durning Thanksgiving break!

Cons:

Nothing! Everything was amazing!

2026-01-24 via Nuitee
M
Meredith couple us
3
Cons:

Bathroom had clearly not been cleaned in a while. Toilet seat was disgusting, covered in bodily fluids. Also, there was urine and toilet paper in the toilet, not flushed, when we arrived.

2026-01-23 via Nuitee
M
Meagan solo_traveller us
4
If you’re going to charge nearly $700, have hot water!!
Cons:

NO HOT WATER!!! Staff did move me to another room, however, the problem remained. It wasn’t until I was told by an employee to run the sink, shower, and flush the toliet at the same time, did I have hot water. Considering the price I paid for the week, this practice was unnecessary.

2026-01-20 via Nuitee
T
Tamara couple us
4
No hot water
Pros:

It was clean and close to the airport

Cons:

No hot water and not a great value for what I paid

2026-01-19 via Nuitee
K
Ketara family_with_children us
10
Friendly staff clean rooms, with lots of quick restaurants nearby
Pros:

Staff let us check in early we were greeted soon as we arrived

Cons:

Better breakfast options id recommend

2026-01-19 via Nuitee
A
ana family_with_children us
5
Fair stay
Pros:

Location amenities pet friendly

Cons:

Room had muggy/damp odor..
Ice machine out of order on second floor
Queen size two beds was tight for 4 adults

2026-01-19 via Nuitee
J
Jacob couple us
4
We were kicked out of the building for over an hour due to a false alarm with the fire system that they couldn’t clear.
2026-01-19 via Nuitee
J
Jason couple us
7
Mediocre for most hotels, somewhat disappointing for a Hilton owned hotel
Pros:

Clean pool, very friendly staff, beds clean and comfortable

Cons:

Obvious repairs to walls, damaged furniture, moldy and stained bathroom and carpet was filthy. Also, the evening of our final day signs went up saying we needed to pay for parking, despite being a guest at the hotel. Seriously?

2026-01-19 via Nuitee
K
Kristin solo_traveller us
10
2026-01-19 via Nuitee
L
Linda family_with_children ee
10
Pros:

Близко к аэропорту, прекрасное обслужиаание.

2026-01-18 via Nuitee
J
James family_with_children us
3
Worst Hampton that I've stayed at
Cons:

Smoke detector battery was defective. Reported it to the front desk but not action. Shower head barely put out water

2026-01-17 via Nuitee
J
John solo_traveller us
8
Cons:

Shower supplies didn't seem good

2026-01-14 via Nuitee
K
kathylX7854HL Couples
4
A Tired Hampton Inn
Pros:

We usually find Hamptons to be okay. The GM greeted us and was deligtful. It seemed as if the lobby had just been redecorated and it was well done. Because of the time of year, it was decorated with nice lights and trees, etc. The breakfast was the one typical of a Hampton Inn. But the room...There was no hot water at the sink after a 10 minute run; the water in the shower was cold with a touch of warm only; there was no shampoo nor conditioner; there was a vent in the bathroom (don't know what for) that made so much noise that we had to stuff it with a pillow to alleviate some sound; the fan and room temperature on the HVAC could not be adjusted; the room was tired. We wrote to the GM about this and the young man who helped us at checkout also took notes to pass along. No one contacted us.

2026-01-10 via Tripadvisor
V
Vargoz Francoise couple fr
10
2026-01-04 via Nuitee
D
Dana family_with_children us
10
Pros:

Staff was excellent. Manager Ila Jacobs went above and beyond. Facility well-maintained and conveniently located.

2026-01-03 via Nuitee
L
Libben solo_traveller us
1
2026-01-01 via Nuitee
D
Diego couple us
10
Good
Pros:

Everything

Cons:

Everything

2025-12-31 via Nuitee