Hampton Inn by Hilton Petersburg Fort Lee

Hotels
•
Hilton Worldwide
9 (165 reviews)
11909 S Crater Rd, Petersburg, Virginia, 23805 , Petersburg , US
+1 804-732-1400

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Fireplace in lobby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Express check-in
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean rooms (many renovated)
Easy/secure parking
Convenient location near food/shopping
Easy check-in/out
Complimentary breakfast (varied quality)
Quiet and comfortable stays
Remodeled rooms available
Cons:
Pool closed or reported filthy
Inconsistent cleanliness in some rooms (carpet, shower, stains)
Poor breakfast quality reported by some guests
Uncomfortable/old pillows
Construction noise and mess in areas
Occasional poor front-desk attitude
At least one report of no room despite reservation
Missing bedding for pull-out couch on one stay

Categories

Cleanliness
8.4
Many guests report clean, recently renovated rooms, but several reviews note serious issues (filthy carpeting, dirty showers, hair and stained washcloths) so cleanliness is good overall but inconsistent.
Service
10
Service is a clear strength — numerous comments mention very friendly, helpful staff, accommodating early check-in, excellent night staff and easy check-in/out; isolated reports of poor attitude are rare.
Location
9.6
Location is frequently praised as convenient to food and shopping and generally well-situated; one comment notes that reaching larger dining/shopping options requires a short drive.
Room Quality
8.7
Renovated rooms are noted as very clean and comfortable with good beds, but some rooms had problems (bad pillows, missing bedding for pull-out couch, occasional dirt).
Amenities
8.3
Parking is consistently praised (easy and secure), but pool access/condition and breakfast service are inconsistent (pool often closed or reported filthy), lowering the amenities score.
Value for Money
9.7
Many guests would stay again and highlight friendly service and comfortable rooms, indicating strong perceived value despite some isolated issues.
Food and Beverage
8
Breakfast experiences are mixed: some guests praise breakfast options while others report poor quality (cold/runny eggs, cold sides); overall F&B is acceptable but inconsistent.
Overall Experience
9.3
Overall stays skew positive thanks to staff, clean renovated rooms and convenient location; a minority of stays had significant issues (cleanliness, pool, construction) but do not dominate the sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Modern Amenities
Enjoy the convenience of complimentary wireless internet access, a fitness center, and a cozy lobby fireplace during your stay.

Delicious Dining Options
Satisfy your cravings at the hotel's coffee shop/cafe and start your day right with the complimentary on-the-go breakfast served daily.

Convenient Location
Located in the historical district of Petersburg, this hotel offers easy access to popular attractions like Petersburg National Battlefield Park and old Blandford Church.

Book your stay at the Hampton Inn by Hilton Petersburg Ft. Gregg Adams for a delightful and convenient experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 165 reviews
Cleanliness: 8.4
Service: 10
Location: 9.6
Room Quality: 8.7
Amenities: 8.3
Value for Money: 9.7
Food and Beverage: 8
Overall Experience: 9.3
M
Mary Beth
8
Pros:

The room had a few minor issues (shower not great, ac not optimal) but the staff was welcoming and helpful.

2025-10-12 • via Nuitee
A
Alina
10
Pros:

Very friendly staff. Conveniently located to food and shopping nearby. Good breakfast options.

2025-10-11 • via Nuitee
G
Gloria
8
Pros:

Yes, parking was easy and secure

2025-10-08 • via Nuitee
P
Pamela • family_with_children
10
Pros:

The parking lot was easy and accessible. Loved the courtesy breakfast. Romm were clean and staff was awesome!

2025-10-06 • via Nuitee
T
Tracy • friends
10
Pros:

Friendly service , plenty parking, clean rooms.

2025-10-06 • via Nuitee
V
Victoria
10
Pros:

Excellent staff, easy check-in/out. Room was clean and smelled nice. Great location as well.

2025-10-05 • via Nuitee
R
Robert
10
Pros:

Will stay again soon

2025-10-03 • via Nuitee
L
Linna
10
Pros:

Good

2025-09-29 • via Nuitee
G
Gabrielle • partner
10
Pros:

Clean room, great staff.

2025-09-29 • via Nuitee
C
Cynthia
10
Pros:

Satisfacción

2025-09-28 • via Nuitee
K
Kent
2
Pros:

No room despite reservations

2025-09-27 • via Nuitee
A
Arthur • family
10
Pros:

Night Staff was awesome!

2025-09-26 • via Nuitee
C
Cheryl A
10
Pros:

We had a lovely time. We were travelling and realized we would be at the hotel prior to the 3:00 check-in guidelines. I called and asked if it would be possible to arrive earlier. She kindly said it would not be a problem as they were not sold out. We were grateful as we travel with animals.

2025-09-21 • via Nuitee
W
Wendy • family
10
Pros:

Staff was very friendly and helpful.

2025-09-21 • via Nuitee
J
Jennifer
10
Pros:

2025-09-15 • via Nuitee
K
Kathryn Marie • family
10
Pros:

Convenient location.

2025-09-12 • via Nuitee
R
Richard • partner
8
Pros:

Okay for a one night stay

2025-09-08 • via Nuitee
C
Courtney
6
Poor service and poor place
Pros:

The girl who checked us in had an attitude problem and was so nasty to customers on the phone, plus wasn’t too pleasant with the guests. Customer service in general wasn’t great.
Our kids were so excited to swim in the outdoor pool, however, one look and they said no way! It is filthy, with the pool vacuum just lying beside the pool the whole time. It looks like it hasn’t been cleaned in months!

We had a constant drip in the bathroom that kept us up all night because it hits a metal plate, which also doesn’t drain when running the shower.

And lastly, the pillows are simply awful.

2025-09-01 • via Nuitee
J
Josue • family
8
Pros:

No issues with the property. Access to dining and shopping requires a drive to other exits or to larger towns such as Richmond.

2025-09-01 • via Nuitee
T
Tasha
10
Pros:

Very clean

2025-09-01 • via Nuitee