Hampton Inn & Suites Rochester/Victor

Hotels
•
Hampton Inn
9 (531 reviews)
7637 New York State Route 96 , Victor , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Comfortable stay
Great location
Clean facilities
Delicious breakfast
Cons:
Issues with hot tub
Elevator distance
Need for room repairs

Categories

Cleanliness
8.33
Cleanliness was noted as very good but some reviews indicated issues that affected the overall sentiment.
Service
9.3
The front desk staff was friendly and efficient, with multiple mentions of helpful service.
Location
9.84
Well-located near interstate and amenities, contributing to a positive overall experience.
Room Quality
8.29
Rooms were generally clean and comfortable, though there were reports of broken amenities in some cases.
Amenities
8.32
Amenities like the hot tub were disappointing for some guests, impacting their experience.
Value for Money
9.28
Guests felt the hotel offered good value for a comfortable stay and reasonable pricing.
Food and Beverage
9.33
The breakfast was frequently mentioned as delicious and well-maintained.
Overall Experience
9.3
Most guests enjoyed their stay and would return, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:32

Property Description

Luxurious Accommodations - The Hampton Inn & Suites Victor offers elegantly designed rooms with dark wood furnishings and modern amenities, providing a comfortable and stylish stay for guests.

Relaxing Amenities - Guests can unwind in the heated indoor pool while overlooking the fitness center, or enjoy a delicious complimentary breakfast each morning in the dining area. The availability of coffee, tea, and hot chocolate in the lobby ensures convenience and relaxation throughout the day.

Convenient Location - Situated near major interstates and local attractions such as the Finger Lakes Gaming & Race Track, the hotel also provides a free shuttle service for easy access to nearby companies and shopping at Eastview Mall.

Experience luxury, relaxation, and convenience at the Hampton Inn & Suites Victor. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 531 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
J
Jeannette • family_with_children • us
9
Cons:

Pull out bed was not made up.

2026-04-23 • via Nuitee
G
Gregg • solo_traveller • us
7
It was a good night stay.
Pros:

Breakfast was you typical Hampton in breakfast. Coffee was weak .

Cons:

N/A

2026-04-22 • via Nuitee
O
orquidea • extended_group • us
5
2026-04-13 • via Nuitee
S
selena • family_with_children • us
7
Overall it was amazing but i would update or tell customers before check in that jaccuzzi is out
Pros:

Pool water was warm

Cons:

Jaccuzzi was out of service

2026-04-09 • via Nuitee
J
JGM418 • Friends getaway • Buffalo, Erie County, New York
10
A lovely hotel for our 2 night visit!
Pros:

A group of 9 friends stayed here for 2 nights to attend a local Rochester event and I cannot say enough good things about this hotel! The front desk staff is so very nice and I want to give a special shout out to Theresa, who works mornings in the breakfast area - what a lovely and friendly person she is! Our rooms were clean spacious with 2 double beds and a nice size bathroom. They do not clean daily unless you request it, which we did not. They have a wonderful large variety hot breakfast: the egg and cheese omelets and the scones were outstanding! It is offered from 6 to 10 am but coffee is available all day as are bananas and apples. They allowed us and others to use the breakfast area in the evening to socialize and play cards. They do have a grocery store type area to purchase food and other items - so a 16 oz. bottle of Diet Coke was a bit pricey at $5 but…..and I do not know what other items cost. Some used the pool but to our disappointment the hot tub was not working! The surrounding area is very convenient for shopping and eating out. I would definitely recommend this hotel and will stay there again without question!

2026-03-31 • via Tripadvisor
E
ELIAS • extended_group • us
8
2026-03-30 • via Nuitee
E
Elias • solo_traveller • us
8
2026-03-30 • via Nuitee
S
Samantha • extended_group • us
2
The hot tub was the one accommodation my friend and I wanted for our bday..couldn't use it. bummed.
Pros:

We liked our check in host. Daniel was super nice. We liked the layout of our suite. worked great with young children. Pool area was fun.

Cons:

Hot tub was ice cold..colder than the pool. The beds were beyond uncomfortable and the sleeper sofa had black mold stains on it with burn holes on the sheet??..

2026-03-24 • via Nuitee
S
Steven • family_with_children • us
2
2026-03-23 • via Nuitee
L
Linda • solo_traveller • us
9
2026-03-19 • via Nuitee
A
Arielle • couple • us
3
2026-03-18 • via Nuitee
D
Dorine • couple • us
9
2026-03-17 • via Nuitee
R
Richard • family_with_children • us
10
Cons:

Couch was incredibly uncomfortable

2026-03-01 • via Nuitee
J
Jochem van der Leur • family_with_children • nl
7
Pros:

Bed was great

Cons:

Heating was a bit cumbersome to find out via the A/C unit.

2026-02-25 • via Nuitee
C
Cristi • solo_traveller • us
10
Pros:

Very clean, quiet and super friendly staff!

2026-02-23 • via Nuitee
C
Christopher • family_with_children • us
10
Out daughter is applying to a university nearby and, if she attends, we will definitely be back.
Pros:

The lobby and breakfast area were very nice. The fireplace was awesome. Though we didn't need to partske, the snack/ food offerings was really nice to jave available. The breakfast was great.

Cons:

The desk in the room should have a lamp as that side of the room was too dark to do any work. The hot tub was dominated by one guest which was a little annoying though that isn't really the hotels problem.

2026-01-20 • via Nuitee
B
Bernard • couple • us
10
😁
Pros:

All the nice people

Cons:

No complaints

2026-01-19 • via Nuitee
J
John • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-01-19 • via Nuitee
S
Soroush • extended_group • us
8
2026-01-19 • via Nuitee