OYO Hotel Durham West Hills

Hotels
6 (153 reviews)
3220 Kuber Blvd , Durham , US
+1 919-504-9255

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Family rooms
Private parking
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Rooms frequently cleaned daily with fresh towels
Affordable / good value for money
Convenient, easy-to-access location (central highway) and generally quiet area
Working HVAC / comfortable temperature control
Helpful/pleasant staff or owner reported by multiple guests
Cons:
Thin walls and occasional loud/noisy guests at night
Beds often described as firm or hard; flat pillows
Outdated furniture, maintenance issues (broken cupboard), and some dirty-room reports
Limited amenities: no breakfast, pool closed, no disability accommodations or TV captions
Reports of rude staff, manager lacking empathy, deposit refund problems and at least one allegation of racism

Categories

Cleanliness
7
Mostly reported as clean with daily housekeeping and fresh towels on multiple stays, though isolated reports of a dirty room, broken cupboard and small flies make cleanliness somewhat mixed but overall acceptable.
Service
6
Service is mixed: several guests praised helpful staff/owner and housekeeping, while others reported rude employees, a manager lacking empathy, and at least one complaint about alleged racism and a deposit not returned.
Location
7
Consistently noted as convenient and easy to access (central highway access), in a quiet area; some guests specifically praised the location for conferences and travel.
Room Quality
5.5
Rooms are newly remodeled in some cases and HVAC worked well, but many guests noted firm/hard beds, flat pillows, limited bathroom counter space, lack of closet, older furniture and occasional maintenance issues.
Amenities
4.5
Limited amenities: no breakfast for some stays, pool reported closed, no disability-access rooms or closed captions for TV mentioned; HVAC units worked well but overall amenities are sparse or inconsistent.
Value for Money
7
Multiple guests described the rate as affordable or good value for the price and gave positive notes like 'A-' for money and central access, indicating good perceived value.
Food and Beverage
4
Generally poor or absent: guests reported no breakfast available (went off-site), only occasional coffee provided by management, and thin bathing supplies noted.
Overall Experience
7
Mixed overall: several guests reported an okay or good stay with clean rooms and quiet nights, while others experienced rude staff, deposit issues, noise from other guests and maintenance problems; overall leans slightly positive for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location

Located off Interstate 85 Exit 170 and US Highway 70, OYO Hotel Durham West Hills offers easy access to Eno State Park and Duke University.

Comfortable Accommodations

Each room features a cable TV, small refrigerator, and en suite bathroom. Guests can enjoy the convenience of free Wi-Fi, towels, and linen provided in every room.

Convenient Amenities

With a 24-hour reception, snack vending machine, and free parking on site, OYO Hotel Durham West Hills ensures a hassle-free stay for all guests.

Book your stay at OYO Hotel Durham West Hills now to experience comfort and convenience in Durham, North Carolina.

Important information:

Early check in charge is between $35 to $55 depending upon the availability and timing of the check in subject to room availability.

Cats and Dogs are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JPT

Location

Guest Reviews

6
Based on 153 reviews
Cleanliness: 7
Service: 6
Location: 7
Room Quality: 5.5
Amenities: 4.5
Value for Money: 7
Food and Beverage: 4
Overall Experience: 7
A
Amy • couple • us
8
very old hotel but our room was newly remodeled. it was clean and bed was comfortable. not very noisy at all either.
Pros:

The room was clean. We were there for 2 nights, and they brought fresh towels and cleaned the room/ changed and made the bed while we were gone.

Cons:

no counter space, just a sink to get ready in the bathroom. only one side of the bed had a table.

2026-10-13 • via Nuitee
R
Robert • couple • us
7
Pros:

No breakfast I could see,we went to McDonald's.

Cons:

Older facility,photos from great distance. But was clean could use some new furniture. Would stay here again

2026-09-14 • via Nuitee
D
Donzell • solo_traveller • us
10
2026-09-08 • via Nuitee
F
Fernando Alvaro • solo_traveller • mx
6
2026-08-11 • via Nuitee
M
Mr Awesome Bhall • solo_traveller • us
8
Pros:

Lovely service could use a softer bed for sure

Cons:

Bed always hard only issue really

2026-08-04 • via Nuitee
S
Shondra • couple • us
8
Stay was good, no complaints.
Pros:

Cost of room affordable.

Cons:

Furniture could be updated

2026-07-21 • via Nuitee
A
Adrian • solo_traveller • us
1
Pros:

Nothing

Cons:

Broken cupboard, dirty room, managers lack empathy.

2026-07-18 • via Nuitee
K
Kurland • solo_traveller • us
3
Pros:

Nice iwner, accommodations were okay, price good.

Cons:

Walls thin... bad folks up all night... car alarm went off twice from 3am on constant noise and activity... didn't know I could call main desk, but with violence today, not know when folks could get angry.

2026-07-12 • via Nuitee
R
Rebecca • family_with_children • us
8
i was only there for a couple of hours due to arriving late
Pros:

it was quite

Cons:

n/a

2026-07-08 • via Nuitee
M
Mr Awesome Bhall • solo_traveller • us
8
2026-07-01 • via Nuitee
L
Lynn • solo_traveller • us
8
I attended for a conference nearby.
Pros:

I didn’t eat breakfast at OYO and went to another hotel for conference.

Cons:

No closet, no closed captions for TV for deaf person, and no disability room for me due to my bad knees.

2026-06-28 • via Nuitee
J
Jason • solo_traveller • us
9
Pros:

Room was clean. They came everyday and cleaned the room and replaced towels

Cons:

Bed is firm and it's a little off the beaten path but it's also in a quiet area

2026-06-27 • via Nuitee
J
Janilla • couple • us
8
2026-06-26 • via Nuitee
L
lisa • couple • us
4
No satisfaction and didn’t return my deposit
Pros:

Nothing

Cons:

Horrible bed flat pillows and thin bathing equipment

2026-06-23 • via Nuitee
S
samuel • couple • us
1
2026-06-18 • via Nuitee
C
christian • solo_traveller • us
8
For the money and central highway access location, A-
Pros:

clean, bed firm and new hvac units worked great. It was 100 degrees outside and the unit stayed at 70-74 through the night on auto

Cons:

pool closed

2026-06-12 • via Nuitee
C
Corbett • solo_traveller • us
6
It was ok
Pros:

Location

Cons:

Staff at check out was rude

2026-06-12 • via Nuitee
O
Osnayver • solo_traveller • us
6
Cons:

No he recibido mi depósito de 100 dolares.

2026-06-09 • via Nuitee
H
Haywood • couple • us
6
Pros:

The staff was informing

Cons:

It was run down and out dated

2026-05-24 • via Nuitee
T
Teresa • couple • us
8
2026-05-23 • via Nuitee