Hyatt Regency Valencia

Hotels
Hyatt Regency
8.6 (1000 reviews)
24500 Town Center Drive , Valencia , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Responsive staff
Good value for money
Cons:
Cleanliness issues
Limited amenities
No free breakfast

Categories

Cleanliness
7.4
Multiple mentions of neglect and issues with room cleanliness, particularly with the condition of the blanket and general room upkeep.
Service
9.9
Staff were reported as wonderful and responsive, addressing issues raised by guests.
Location
9.9
The location is praised for being perfect for walking to stores and restaurants.
Room Quality
7.9
Issues with room decor and maintenance were highlighted, but the size of the rooms was noted as nice.
Amenities
7.4
Amenities described as lacking with specific complaints about the fitness center and missing shampoo.
Value for Money
8.9
Generally a good deal given the location, despite the issues with cleanliness and amenities.
Food and Beverage
7.9
No free breakfast offered, impacting the overall food value perception.
Overall Experience
9.5
Despite some issues, the overall experience was generally positive, with a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:13

Property Description

Luxurious Amenities

An outdoor pool, fitness center, and a business center await you at the Hyatt Regency Valencia. Enjoy the convenience of dry cleaning services and barbecue facilities during your stay.

Comfortable Accommodations

Relax in rooms featuring a flat-screen cable TV, bathrobes, and complimentary toiletries. Each room offers a spacious work area and a cozy seating area for your comfort.

Convenient Location

Located just 2 miles from Six Flags Magic Mountain, with Westfield Town Center Mall across the street, the Hyatt Regency Valencia is the perfect choice for leisure and business travelers alike.

Experience luxury and convenience at the Hyatt Regency Valencia. Book your stay now for an unforgettable experience.

Important information:

Early check in and late check out are subject to availability and fees apply. Please contact the property in advance.

Pets are allowed (max 2 per rooms) and a fee will apply per week per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

8.6
Based on 1000 reviews
Cleanliness: 7.4
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9.5
D
Deaisha solo_traveller us
10
2026-07-04 via Nuitee
N
Naveen solo_traveller us
8
2026-07-04 via Nuitee
G
Gonzaque-Dirks couple us
9
2026-06-26 via Nuitee
A
Alyson couple us
9
2026-06-24 via Nuitee
K
Kerri couple us
10
2026-06-23 via Nuitee
J
James couple us
8
Okay
Pros:

Great location for our needs

Cons:

No TV remote in the room. Called down to report that.

2026-06-23 via Nuitee
K
K3634HFjosephg Family
8
Nice older hyatt property, BUT No EV charger as advertised online
Pros:

Nice somewhat dated hyatt property in good location, but NO ev chargers as advertised. Don’t come expecting to charge your ev.

2026-06-20 via Tripadvisor
T
TreeKelly NONE San Francisco, California
8
Very fun stay for Magic Mountain group
Pros:

Went to Magic Mountain with a group of 10 kids and their families so staying at this hotel was perfect. Close to MM and close to Target, Sprouts, Whole Foods, and plenty of restaurants. Hotel pool served its purpose although I didn't use it. Seemed a bit small and kid-ridden.
Cucumber water in the lobby. Rooms are VERY dark, beds dipped in the middle - you can see the dip, shower pressure is not strong -- but that's all low-flow shower heads. Refrigerator in the room, slippers available on request. The staff are all very good. Very welcoming, responds quickly to requests, perfectly friendly and helpful. My friend gifted me a Guest of Honor so I enjoyed breakfast, two bottles of water / day, and free parking.

2026-06-19 via Tripadvisor
N
N1629CBtraceyd NONE
4
Disappointing
Pros:

Room Cleanliness - The bathtub drain was not working, maintenance worker found a huge clump of hair in the drain. Bathroom also not stocked with basic essentials - tissue, plastic cups. The ice machine was disgusting and did not seem to be working, they should have put a sign on the front of the machine or locked the door to avoid guess entry.

2026-06-18 via Tripadvisor
K
Kidemdee NONE
6
Great location, good buffet breakfast but no one answers phone calls (operator/frontdesk/housekeeping)
Pros:

Loved that they uograded our standard room
To a junior suite prior to arrival (Im a globalist). However, the sofabed was stiff & no sofabed beddings/pillows in the room (we reserved for 3 people and there is only a king bed and sofabed in the junior suite). The operator/front desk/housekeeping were not answering the phones when we called for beddings. Had to have my child go down to front desk to ask for sofabed beddings. Free buffet weekend breakfast for globalist was good. daniel in the restaurant made us good coffee.check in and check out was quick. Stay was good, only disappointed with housekeeping not providing sofabed beddings for 3rd guest and no one answering phones. Would still consider returning.

2026-06-18 via Tripadvisor
C
Connie couple us
10
2026-06-15 via Nuitee
L
L3788URdavidb Business
4
Poor Wi-Fi
Pros:

The Wi-Fi performance during my most recent stay was wholly unacceptable. The connection failed repeatedly, ultimately forcing me to withdraw from an active business meeting — a disruption that carried real professional consequences. For a hotel of this caliber, reliable internet connectivity is not an amenity but a basic expectation, and in 2026 there is simply no excuse for infrastructure of this standard. As a longtime, loyal guest, I find this experience deeply disappointing and, if this issue is not addressed, will be compelled to seek accommodations elsewhere that can reliably meet the needs of a business traveler.

2026-06-14 via Tripadvisor
M
Michelle couple us
8
2026-06-14 via Nuitee
P
Paula solo_traveller fi
9
2026-06-12 via Nuitee
D
Daphne couple us
10
2026-06-08 via Nuitee
R
Reanne couple us
10
2026-06-08 via Nuitee
E
Elizabeth couple us
10
A great and beautiful hotel, conveniently located with awesome staff members.
Pros:

Excellent reception at the front desk. Wonderful linens and comfortable bed. The food in the restaurant was great for dinner and for breakfast.

Cons:

The carpet in the bedroom had crumbs on it that were missed in the cleaning, but that is minimal.

2026-06-08 via Nuitee
S
shmuel solo_traveller il
9
Pros:

חדר נקי מרווח מאוד . חניה נגישה .

2026-06-04 via Nuitee
P
Phloydian_Traveler NONE
10
Hyatt stay
Pros:

The hotel was clean. The staff was friendly and professional. Very convenient locatìon within walking distance to restaurants and entertainment.

2026-06-03 via Tripadvisor
R
ronbT3260KG NONE Raleigh, North Carolina
10
Great place to stay
Pros:

Great hotel, room was very nice and clean and breakfast was great. If I am back in the area, I will stay there again. I have told my family and friends that I had a great experience.

2026-06-02 via Tripadvisor