Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High breakfast price
Pool often busy

Categories

Cleanliness
8.6
Although cleanliness was mostly praised, one review noted dust in the room.
Service
9.57
The staff was frequently described as friendly and attentive.
Location
9.61
The location is frequently highlighted as perfect and central.
Room Quality
9.56
Rooms were well-maintained and comfortable, with good amenities.
Amenities
8.59
While amenities were generally good, there were some complaints about the pool being busy.
Value for Money
8.55
Some reviews commented that certain services like breakfast were overpriced.
Food and Beverage
9.1
Food options received positive remarks, though breakfast pricing was noted as high.
Overall Experience
9.98
Overall feedback was overwhelmingly positive, highlighting an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Luxurious Rooftop Spa and Pool
Indulge in relaxation at the large rooftop spa and pool, offering stunning views of Berlin's skyline. Unwind in style and comfort during your stay at this 5-star hotel.

Gourmet Dining Options
Experience a culinary journey at the stylish restaurants and bars within the hotel. From international dishes to Asian cuisine, delight your taste buds with a variety of flavors during your visit.

Club Olympus Spa & Fitness Access
Enjoy complimentary access to the Club Olympus Spa & Fitness, featuring a pool, spa pool, modern gym, saunas, and more. Treat yourself to massages and beauty treatments for the ultimate pampering experience.

Book now to elevate your stay at Grand Hyatt Berlin and create unforgettable memories in the heart of Berlin's vibrant Potsdamer Platz district.

Important information:

Please note that breakfast at the Grand Hyatt Berlin is available until 12:00 on weekends.

Internet access is available throughout the Grand Hyatt Berlin for no extra charge.

Extra beds are only available in the Grand Deluxe Double Room.

Please contact the property via telephone or email after booking, if you are traveling with children.

Please note that children up to the age of 12 years are allowed to use the pool area between 10:00 and 20:00 only.

Access to the extensive spa area of ​​the Club Olympus Spa & Fitness is available to hotel guests free of charge during their stay at the Grand Hyatt Berlin. This applies both on the day of arrival after check-in and on the day of departure until check-out. Guests who would like to extend their relaxing break at Club Olympus Spa & Fitness have the option to do so for a small additional charge of €30.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.2
Based on 3604 reviews
Cleanliness: 8.6
Service: 9.57
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.98
A
Amu • family_with_children • se
9
2026-04-04 • via Nuitee
A
Andrea&Antonella • family_with_children • it
9
Pros:

Albergo molto bello ,colazione ottima con moltissima scelta

2026-04-04 • via Nuitee
H
Henning • family_with_children • de
9
Pros:

Zentral aber ruhig, große Bäder mit viel Stauraum, gewohnt gute Hyatt-Betten

Cons:

Leichter Sielgeruch im Bad; das große Frühstück könnte abwechslungsreicher sein.

2026-04-04 • via Nuitee
R
raschewski • couple • de
10
Sehr zu empfehlen
Pros:

Danke für diesen wunderschönen Aufenthalt
Alles war wie wir es uns gewünscht haben

Cons:

Der SPA Bereich ist wunderschön

2026-04-04 • via Nuitee
L
Liang Yu • solo_traveller • tw
9
2026-04-04 • via Nuitee
K
Kurt • family_with_children • at
7
Wo sind die 5 Sterne?
Pros:

Am Eingang hängt ein Schild "5 Sterne Superior" aber im Hotel selber merkt man nichts mehr davon. Das Zimmer war hochwertig möbliert und ausgestattet. Es war zwar bei der Anreise am späteren Nachmittag noch nicht bezugsbereit, auch das mitbestellte dritte Bett fehlte, aber nach Urgenz wurde das nachgeliefert. Auch das Frühstück bekommt man in jedem Mittelklassehotel deutlich besser. Zudem ist der Service zwar sehr freundlich aber alles dauert sehr lange. Simple Spiegeleier dauern ewig und Besonderheiten fehlen. Vermutlich gibt es viel zu wenig Personal.

2026-04-04 • via Nuitee
A
ANNA • couple • pl
10
2026-04-03 • via Nuitee
M
Marko • family_with_children • de
8
Pros:

Schwimmbad, Bad im Zimmer

Cons:

Kaffeeservice beim Frühstück war ein wenig langsam

2026-04-03 • via Nuitee
R
roswitha • family_with_children • de
10
Pros:

Alles

2026-04-03 • via Nuitee
K
Keim • couple • na
9
2026-04-03 • via Nuitee
A
ANNA • family_with_children • pl
10
Polecam wszystkim ten hotel, sama z pewnością do niego wrócę!
Pros:

Piękne, przestronne i czyste pokoje, funkcjonalna łazienka, garderoba, możliwość połączenia pokoi poprzez drzwi wewnętrzne. Wspaniałe jedzenie, duży wybór. Dla nas cenne były 3 fortepiany. Na parterze nie mogliśmy zagrać, ale na piętrze był fortepian i syn skorzystał. Było to cenne, ponieważ grał koncert w Filharmonii Berlińskiej. Obsługa miła, uprzejma i bardzo pomocna. Możliwość zaparkowania samochodu przez obsługę w ich parkingu hotelowym.

Cons:

Brak uwag, było wspaniale!

2026-04-03 • via Nuitee
O
Ondřej Mašek • couple • cz
9
2026-04-02 • via Nuitee
A
Andree • couple • de
10
Sehr empfehlenswerte Hotaladresse.
Pros:

Lage , Komfort und Personal ist top 👍😃

2026-04-02 • via Nuitee
S
Simon • family_with_children • gb
8
2026-04-02 • via Nuitee
A
Andreia • couple • de
10
Einfach himmlisch gut geschlafen gut einen kurzen Trip nach Berlin
Pros:

Sehr schönes Zimmer , tolles Restaurant, kurze Wege zu Kultur, sehr sauber

2026-04-01 • via Nuitee
F
Farid • couple • az
10
2026-04-01 • via Nuitee
A
Andrea • couple • de
10
2026-04-01 • via Nuitee
D
Dorothea • couple • de
10
Pros:

Es war Alles perfekt.
Extrem freundliches u hilfsbereites Personal
Von der Rezeption, Spa Bereich, Restaurant, Barbereich
Sehr saubere Zimmer und gut ausgestattet.
Ausgezeichnete Erfahrung!
Sehr, sehr empfehlenswert😊

Cons:

Es gab nichts, was mir nicht gefallen hat.
Und ich bin anspruchsvoll.
Perfekter Aufenthalt!

2026-04-01 • via Nuitee
B
B • couple • de
9
Einwandfrei
Pros:

Zimmer und Ausstattung waren hervorragend. Die Lage für unsere Zwecke perfekt.

2026-04-01 • via Nuitee
D
Dropulić • family_with_children • hr
10
2026-04-01 • via Nuitee