Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High breakfast price
Pool often busy

Categories

Cleanliness
8.6
Although cleanliness was mostly praised, one review noted dust in the room.
Service
9.57
The staff was frequently described as friendly and attentive.
Location
9.61
The location is frequently highlighted as perfect and central.
Room Quality
9.56
Rooms were well-maintained and comfortable, with good amenities.
Amenities
8.59
While amenities were generally good, there were some complaints about the pool being busy.
Value for Money
8.55
Some reviews commented that certain services like breakfast were overpriced.
Food and Beverage
9.1
Food options received positive remarks, though breakfast pricing was noted as high.
Overall Experience
9.98
Overall feedback was overwhelmingly positive, highlighting an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Luxurious Rooftop Spa and Pool
Indulge in relaxation at the large rooftop spa and pool, offering stunning views of Berlin's skyline. Unwind in style and comfort during your stay at this 5-star hotel.

Gourmet Dining Options
Experience a culinary journey at the stylish restaurants and bars within the hotel. From international dishes to Asian cuisine, delight your taste buds with a variety of flavors during your visit.

Club Olympus Spa & Fitness Access
Enjoy complimentary access to the Club Olympus Spa & Fitness, featuring a pool, spa pool, modern gym, saunas, and more. Treat yourself to massages and beauty treatments for the ultimate pampering experience.

Book now to elevate your stay at Grand Hyatt Berlin and create unforgettable memories in the heart of Berlin's vibrant Potsdamer Platz district.

Important information:

Please note that breakfast at the Grand Hyatt Berlin is available until 12:00 on weekends.

Internet access is available throughout the Grand Hyatt Berlin for no extra charge.

Extra beds are only available in the Grand Deluxe Double Room.

Please contact the property via telephone or email after booking if you are travelling with children.

Please note that children under 12 years of age are allowed to use the pool area only between 10:00 and 20:00.

Access to the extensive spa area of ​​the Club Olympus Spa & Fitness is available to hotel guests free of charge during their stay at the Grand Hyatt Berlin. This applies both on the day of arrival after check-in and on the day of departure until check-out. Guests who would like to extend their relaxing break at Club Olympus Spa & Fitness have the option to do so for a small additional charge of EUR 40.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.2
Based on 3969 reviews
Cleanliness: 8.6
Service: 9.57
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.98
S
Stefan • family_with_children • de
7
2026-05-30 • via Nuitee
K
Kerem • extended_group • tr
10
2026-05-30 • via Nuitee
G
Günter • couple • de
8
2026-05-30 • via Nuitee
P
Pflasterkleber • family_with_children • de
8
2026-05-29 • via Nuitee
W
Wolfgang • solo_traveller • de
10
2026-05-29 • via Nuitee
M
Melanie • couple • de
8
Hochwertige Unterkunft mit tollem Ambiente...
Pros:

Die Hotel-Lage war zentral, Fußläufig alles gut erreichbar. Zimmer waren ruhig & sauber. Personal an der Rezeption & im Spa Bereich (Empfang) waren alle sehr freundlich. Schwimmbecken & Fitness-Studio waren toll. Betten waren bequem, Badezimmer war toll, tolle Pflegeprodukte von Balmain (sehr hochwertig). Eingangsbereich, was für eine tolle Blumen-Dekoration, sah super-toll aus. Dachterasse war bei Sonnenschein traumhaft, konnten dort toll im Liegestuhl relaxen.

Cons:

Die Abend-Bar hat gefühlt etwas lange für die Getränkebereitstellung benötigt. Vielleicht sollte man da etwas Personal aufstocken. (wirkte etwas "unterbesetzt"). Die Bedienung war aber total freundlich.

2026-05-29 • via Nuitee
S
Skrotzki • solo_traveller • de
10
Pros:

Es hat alles super geklappt

Cons:

Es war alles perfekt

2026-05-29 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-05-28 • via Nuitee
M
Marc • couple • au
10
2026-05-28 • via Nuitee
S
Stepanka • family_with_children • cz
7
2026-05-28 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-05-28 • via Nuitee
C
Cornelia • solo_traveller • de
10
2026-05-27 • via Nuitee
S
Suzanne • solo_traveller • us
10
Wonderful service, beautiful hotel, and great location!
Pros:

Beautiful hotel in a very convenient location. The breakfast was amazing. The cleaning service was very attentive. Truly a wonderful stay!

Cons:

Everything was great!

2026-05-27 • via Nuitee
M
Marco A. • extended_group • de
10
Schönes Hotel mitten in der Citi.
Pros:

Hervorrragendes Frühstück.

Cons:

Das Personal beim Frühstück war etwas unflexibel.

2026-05-26 • via Nuitee
D
delena • family_with_children • de
10
Perfect Location
Pros:

Breakfast really good,the room is very clean and big,the staff are all friendly and the location is perfect near to train station,restaurant and Mall

Cons:

Only the toothbrush and toothpaste arrive late but for me is not a big deal over all is perfect

2026-05-26 • via Nuitee
D
Daniel • solo_traveller • at
10
Pros:

The location is great if you have business in the city. The hotel is wonderful and the rooftop pool and wellness area was a wonderful escape.

Cons:

It’s quite big and I think that the breakfast could have been included in the room fee, both because it was rather expensive already and because there is little else but fast food shops in the area to get breakfast elsewhere.

2026-05-26 • via Nuitee
E
Emir • extended_group • de
10
Pros:

Personal zwar aus Spanien aber super nett

2026-05-25 • via Nuitee
J
Joanna • solo_traveller • pl
9
2026-05-25 • via Nuitee
H
Hai • solo_traveller • il
9
2026-05-25 • via Nuitee
P
PeterK320 • NONE • Bratislava, Bratislava Region
10
Great exprerience.
Pros:

The breakfast was amazing guys! We really enjoyed it. The bed was great and we didn't hear any noise from other rooms. The hotel is located nearby the main attractions. The room was extremly clean. And overal we had great experience with the hotel.

2026-05-23 • via Tripadvisor