Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High breakfast price
Pool often busy

Categories

Cleanliness
8.6
Although cleanliness was mostly praised, one review noted dust in the room.
Service
9.57
The staff was frequently described as friendly and attentive.
Location
9.61
The location is frequently highlighted as perfect and central.
Room Quality
9.56
Rooms were well-maintained and comfortable, with good amenities.
Amenities
8.59
While amenities were generally good, there were some complaints about the pool being busy.
Value for Money
8.55
Some reviews commented that certain services like breakfast were overpriced.
Food and Beverage
9.1
Food options received positive remarks, though breakfast pricing was noted as high.
Overall Experience
9.98
Overall feedback was overwhelmingly positive, highlighting an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Luxurious Rooftop Spa and Pool
Indulge in relaxation at the large rooftop spa and pool, offering stunning views of Berlin's skyline. Unwind in style and comfort during your stay at this 5-star hotel.

Gourmet Dining Options
Experience a culinary journey at the stylish restaurants and bars within the hotel. From international dishes to Asian cuisine, delight your taste buds with a variety of flavors during your visit.

Club Olympus Spa & Fitness Access
Enjoy complimentary access to the Club Olympus Spa & Fitness, featuring a pool, spa pool, modern gym, saunas, and more. Treat yourself to massages and beauty treatments for the ultimate pampering experience.

Book now to elevate your stay at Grand Hyatt Berlin and create unforgettable memories in the heart of Berlin's vibrant Potsdamer Platz district.

Important information:

Please note that breakfast at the Grand Hyatt Berlin is available until 12:00 on weekends.

Internet access is available throughout the Grand Hyatt Berlin for no extra charge.

Extra beds are only available in the Grand Deluxe Double Room.

Please contact the property via telephone or email after booking, if you are traveling with children.

Please note that children up to the age of 12 years are allowed to use the pool area between 10:00 and 20:00 only.

Access to the extensive spa area of ​​the Club Olympus Spa & Fitness is available to hotel guests free of charge during their stay at the Grand Hyatt Berlin. This applies both on the day of arrival after check-in and on the day of departure until check-out. Guests who would like to extend their relaxing break at Club Olympus Spa & Fitness have the option to do so for a small additional charge of €30.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

9.2
Based on 3870 reviews
Cleanliness: 8.6
Service: 9.57
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 9.98
T
Traveler59520881925 NONE
10
Hyatt Berlin is lovely
Pros:

This hotel is one of my favorite great rooms, Spa and service & I would recommend it! I have stayed here about 5 times and it's always been great

2026-05-09 via Tripadvisor
C
Christer couple se
9
2026-05-09 via Nuitee
J
Jacqueline solo_traveller gb
10
Pros:

Large, comfortable rooms with excellent bathroom and better than average bed - hotel beds are seldom comfortable in my opinion and this one was definitely better than they usually are.

Cons:

Nothing much to not like. There was nothing in the mini-bar but there was a price list. Seemed a bit pointless.

2026-05-09 via Nuitee
I
Ilkka couple fi
9
2026-05-08 via Nuitee
J
Julio Escobar Mellado family_with_children de
8
Maravillosa!
Pros:

La ubicación era perfecta.
El desayuno excepcional!

Cons:

Todo estuvo bien.

2026-05-08 via Nuitee
C
Christos solo_traveller gr
10
Pros:

Όλα!!!

2026-05-07 via Nuitee
R
renana solo_traveller il
9
2026-05-07 via Nuitee
A
Alessa couple de
8
2026-05-07 via Nuitee
D
danielle solo_traveller nl
10
Top hotel in Berlijn
Pros:

Het zwembad met heerlijk bedjes buiten, De locatie op loopafstand van oa de branderburger tor en Mall of Berlin en de metro. Verder vele lekker restaurantjes in de directe omgeving. Super schone en ruime kamers met een heerlijke badkamer

Cons:

Als ik toch iets moet opnoemen wat ik minder vond is de prijs voor het ontbijt in het hotel.

2026-05-07 via Nuitee
E
Edmund solo_traveller pl
10
2026-05-07 via Nuitee
I
I9045KAricks NONE
6
Nice hotel but don't expect real luxury
Pros:

The location is fine, close to potsdamer platz. The hotel seemed very calm and quiet which was nice. The rooms are dated but clean. My minibar was empty which I didn't mind because I didn't want anything but it was disappointing that it seemed to be specifically emptied. The check in staff were very polite as were the staff in the Vox bar. There was sometimes a "greeter" at the door but he not once said hello or even acknowledged my presence even after I said hello as I went through the door. The robes and slippers were hidden in a drawer and they seemed very worn.

Overall the hotel is fine, it's definitely not 5*, more of a mid to upper tier 4*. There are much better hotels about for the money in my opinion

2026-05-06 via Tripadvisor
K
Katarzyna solo_traveller pl
9
2026-05-06 via Nuitee
C
Chenxu solo_traveller de
9
2026-05-06 via Nuitee
S
Stephan couple de
10
2026-05-06 via Nuitee
B
B family_with_children de
10
2026-05-06 via Nuitee
C
Christiane solo_traveller de
8
2026-05-05 via Nuitee
J
Jill solo_traveller gb
9
2026-05-05 via Nuitee
K
Kiril_private couple bg
10
2026-05-04 via Nuitee
M
MBh Seminare und Beratung solo_traveller de
10
Pros:

Das Personal ist einfach super

2026-05-04 via Nuitee
B
Burhan couple tr
8
2026-05-04 via Nuitee