Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Health club
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Family-friendly
Great location
Excellent service
Beautiful resort
Cons:
Outdated rooms
Noise from events
Spa service inconsistent

Categories

Cleanliness
8.38
Some reviews indicated issues with room quality, including outdated decor and moldy smells.
Service
9.35
Multiple guests praised the staff for being friendly, helpful, and eager to assist.
Location
9.39
The hotel's proximity to Bali Collection and other shopping and dining options was highlighted positively.
Room Quality
7.84
Some guests noted that the rooms were outdated and had maintenance issues, such as non-functional AC.
Amenities
8.87
Guests enjoyed the amenities including the big pool, spa, and family-friendly facilities.
Value for Money
8.33
Generally considered appropriate for the level of service and amenities provided.
Food and Beverage
8.88
High standard dining experience was mentioned, but with some specific concerns about the spa service.
Overall Experience
9.35
Overall positive with many guests exceeding expectations for their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:38

Property Description

Luxurious Spa and Outdoor Pools - Indulge in a range of rejuvenating spa treatments and make a splash in one of the five outdoor swimming pools, followed by a leisurely time at the private beach.

Gastronomic Delights - Dive into a culinary journey at Pasar Senggol, specializing in Indonesian cuisine, or enjoy the convenience of room service. Unwind with a drink at the bar/lounge or poolside bar after a delectable dinner.

Convenient Amenities and Services - Stay connected with complimentary Wi-Fi, enjoy concierge assistance, and take advantage of babysitting services. With a business center, express check-in/out, and a roundtrip airport shuttle, your stay is hassle-free.

Book your stay at Grand Hyatt Bali for a luxurious beach getaway that exceeds expectations.

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 151 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
Y
Yi Dawn
6
Pros:

Lobby was great, but the hotel's age was showing everywhere else. No detailed touches expected of a Grand Hyatt (after pulling out the very nicely placed tissue at the tissue box, there was no more tissue within) and the room smells weird, like very chlorinated water.

2025-10-08 • via Nuitee
I
Ilka • family
6
Pros:

We came from a smaller resort in Seminyak and the difference was disappointing. Yes its a large resort but the staff are far less accommodating, their English is not as good so lots of miscommunication and time wasted trying to find out information that is not readily available or clear. The rooms are in an array of condition with some very dated, in need of maintenance, dark and mouldy/musty. We moved rooms 3 times so recommend the north wing as the best location and room standard. The buffet breakfast is disappointing, food in restaurants are on repeat apart from the Japanese and overpriced Italian. Looking at the menu's it is easy to think prices are reasonable but tax & service charges are added to the total and you may as well be in Aus. The main pool area is grubby, no one cleans the lounges or tables. The grounds are beautiful and main pool is awesome for kids but unfortunately even though signed no one is enforcing the saving of sunbeds and the big groups of families always commendeer the lounges and save them for the day which is very frustrating, especially when they leave them unattended for hours while they go off to eat and drink. The resort is marketed to have many water sports ie, surfing, banana boat, parasailing, readily available although this is not the case, they need to booked in advance and cost a fortune.. such a waste that the gorgeous beach area is not utelised. We have 2 kids 10 & 12 years and found the resort to be underwhelming.

2025-10-07 • via Nuitee
J
Julian • family_with_children
6
Pros:

Noisy beach club next door- couldn’t get to sleep. No good wifi in room. Average buffet breakfast compared to other Bali stays. Wait time for check in and long distance to walk from room to lobby, pool and other amenities (and we booked a nice ocean view room).. not the peaceful, relaxing stay we hoped for.

2025-10-06 • via Nuitee
T
Tamryn
10
Pros:

Absolutely incredible stay! I wish we were there a bit longer. Our boy (1) wasn’t able to join in with any of the groups and activities

2025-10-04 • via Nuitee
D
David
10
Pros:

Fantastically facility. Great for kids. Outdoor mall nearby for food options. But a bit sanitized - a gated community isolated from the slightly chaotic “real Bali” that I kinda like.

2025-09-23 • via Nuitee
L
Leonie
10
Pros:

Location, staff

2025-09-21 • via Nuitee
A
Akhlaq • family
8
Pros:

Overall good experience for a family with lots of amenities, really nice garden, big pool with a slide, courteous staff, nice rich breakfast buffet, nice clean beach and good location near Bali Collection which is great for shopping and dining.

Pasar Senggol was a great experience with buffet dinner and 2 hours of live dancing. Spa experience was also good.

However, the rooms are outdated, the AC did not work at night time, there was loud music and drunk folks from the events happening at the beach at night time.

2025-09-20 • via Nuitee
A
Alba
8
Pros:

The staff were friendly eager to assist.

Whilst the first night of my stay the room was not what l expected, as in old and smelling of mould. They changed my room and it was lovely.

2025-09-16 • via Nuitee
N
Natalie Louise • partner
10
Pros:

Excellent hotel. Great location, just opposite Bali Collection. Grounds are very well kept. Staff were all very friendly and helpful. Nothing to fault.

2025-09-16 • via Nuitee
S
Suzanne • friends
10
Pros:

Very much enjoyed watching sunrise every morning. The staff were lovely and the spa was incredible

2025-09-14 • via Nuitee
P
Parag
10
Pros:

Walakable to shops. Great resort facilities. And staff were great. Price wise is more expensive than some resorts around it. Other than that, great resort.

2025-09-10 • via Nuitee
A
Ashlynne • partner
10
Pros:

The gorgeous setup of the resort with breathtaking lilly ponds and beautiful flowers with Ganesha and goddesses statues gave a very peaceful and meditation vibes.

Our restroom/toilet flush system on the side was something I didnt like.

2025-09-08 • via Nuitee
J
jacqueline • friends
8
Pros:

Everything was good . Fantastic service and staff. Great food as well except spa experience. The masseuse was below par

2025-09-03 • via Nuitee
E
Ellen
10
Pros:

Beautiful resort gardens and pool right on beach.
New Salsa Rooftop Bar gorgeous views and atmosphere but a hand rail on the stone staircase to access the bar would be really good.
All Staff very welcoming and service excellent.

2025-09-01 • via Nuitee
G
Gosia
10
Pros:

We liked staying at the Grand Hyatt. Beautiful resort, amazing facilities. The only thing I didn't like was the noise coming from the construction site but I understand its temporary. Otherwise really good. We also liked that near the hotel we could find nice cafes.

2025-08-30 • via Nuitee
S
Sarah • partner
8
Pros:

Perfect location. All staff very professional and friendly.

Sports Bar disappointing. Should have more food on the menu like burgers, fries, pizza. Music (DJ) was great.

Was great to see a team cleaning up the beach where lots of rubbish had been swept up onto the beach from the ocean.

2025-08-30 • via Nuitee
A
Angela • family
10
Pros:

Luxury in every way, this is the choice hotel in Nusa Dua, staff always friendly & helpful, the grounds are absolutely stunning, so is the pristine private beach. We had meals at the Nampu & Pasar Senggal, great memories.

We had a sea view room, waking up to the sounds of waves & enjoy the morning sun overlooking the ocean, it’s a bliss!

2025-08-27 • via Nuitee
E
EDUARDO • family_with_children
10
Pros:

Grand Hyatt Bali offers a peaceful, luxurious beachfront escape in Nusa Dua unmatched for relaxation, scenery, and amenities. It’s a favorite among families and guests looking to unwind in a lush, scenic setting with excellent service.

2025-08-24 • via Nuitee
V
Venkatachalam • family
8
Pros:

Excellent place for a family or business event

2025-08-24 • via Nuitee
V
Vincent • family
10
Pros:

Family friendly hotel woth 5 start staff who pay attention to detail. Ever so welcoming and they go.above and beyond to make sure you are as comfortable as you are at home.

2025-08-24 • via Nuitee